- New homes
- Highland Homes
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- Dallas, TX
Highland Homes Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Highland Homes.
Read all 1329 verified reviews from homeowners that built a new home with Highland Homes in the Dallas area. Dallas homeowners have rated Highland Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Highland Homes in Dallas Area
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Customer Reviews
Superior builder with only minor issues that were promptly resolved
- Mark R.
- Verified HomeBuyer
- September 18, 2020
- Celina, TX
Builder foreman was thorough and responsive, and caring. Efficient and effective; love the floor plan.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Good folks to deal with; some small upgrades would be useful.
- Donald D.
- Verified HomeBuyer
- September 16, 2020
- Little Elm, TX
The quality of the home is overall very good. We do have a few concerns: very small and shallow bathroom drawers; cupboard doors don't have soft-close; no garbage/recycle spaces included in kitchen cabinetry; very bottom kitchen cabinetry difficult to access--pull out drawers would be helpful. Highland folks we have connected with have been prompt, courteous and helpful.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Very responsive and attentive
- David G.
- Verified HomeBuyer
- September 16, 2020
- Rockwall, TX
Great company to work. Every part of the deal was a great and easy experience. Financing through Highland homes was the best thing we did
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Pleased With Highland Homes
- George N.
- Verified HomeBuyer
- September 03, 2020
- Wylie, TX
The experience was really good. The salesman, (Jarrod) receptionist,(Michelle) builder supervisor(Dale) and everyone was very knowledgable and kind. If there are problems that come up, they handle them with much care. Very pleased with Highland Homes!!!
Total Score 5
Quality 5
Trustworthiness 4
Value 4
Responsiveness 5
Glowing
- Monique B.
- Verified HomeBuyer
- August 25, 2020
- Royse City, TX
Make sure to get utilization rate down to ensure getting the most favorable rates
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Made home buying/building hassle free
- Christian B.
- Verified HomeBuyer
- August 25, 2020
- Argyle, TX
We loved going through the home buying/building process with Highland. They made everything stress free and communicated with us great. I would absolutely recommend using highland if in the market for building a new home. The house turned out wonderful! Its everything we wanted.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Highland Homes is an excellent builder
- Anonymous
- Verified HomeBuyer
- August 25, 2020
- Lantana, TX
I would definitely recommend Highland Homes to build your house!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 3
Highland Homes - Great experience, listened to our concerns at every stage
- Anonymous
- Verified HomeBuyer
- August 25, 2020
- Wylie, TX
Great experience, listened to our concerns at every stage
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
First time we bought new construction
- Chad R.
- Verified HomeBuyer
- August 06, 2020
- The Colony, TX
We found the process very easy, Steve and Andrew where easy to work with and accommodating with every request and sometimes rushed deadlines. The only drawback with the lighting selections.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
As easy of a process as you could ask for
- Jordan J.
- Verified HomeBuyer
- August 03, 2020
- Melissa, TX
During the start of Covid-19 we were worried if we had made a bad decision to buy with the uncertainty. But working with Highland Homes and our builder Jason was a very easy process. Very happy with the end result and all the steps in between.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
New Home Purchase
- Wade C.
- Verified HomeBuyer
- July 28, 2020
- Melissa, TX
My wife and I have been very pleased with our new Highland home. The whole Highland team. sales, construction, financing, that worked with us from beginning to end were always very professional, courteous, and responsive.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Highland Survey
- Martin N.
- Verified HomeBuyer
- June 18, 2020
- Wylie, TX
Our home was a builder home which came with a number of upgrades. Overall we love it. There are a couple of things that need to be addressed ( no show stoppers), With the pandemic and all the response has been a little less than desirable.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Foy family feedback
- Donald F.
- Verified HomeBuyer
- June 17, 2020
- Argyle, TX
Process from build to finish was well managed and communicated
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Highland Homes - Best experience to date.
- Anonymous
- Verified HomeBuyer
- June 16, 2020
- Celina, TX
Best experience to date. The new home sales associate was second to none.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Highland customer review
- Jeffrey S.
- Verified HomeBuyer
- June 12, 2020
- Melissa, TX
Some of the products seem very cheap and or not done with care. For example door knobs, faucet, paint, driveway cement. Otherwise excellent.
Total Score 5
Quality 3
Trustworthiness 5
Value 3
Responsiveness 5
Highland Homes - The entire buying process was smooth.
- Brian S.
- Verified HomeBuyer
- June 11, 2020
- McKinney, TX
The entire buying process was smooth. All Highland representatives were friendly, responsive and knowledgeable. My home was completed approximately one month ahead of schedule.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Excellent
- Matthew F.
- Verified HomeBuyer
- May 19, 2020
- Justin, TX
This was an excellent experience from beginning to end, highland Went above and beyond in every effort, even when things got dicey at the end, I can’t see myself buying from or building with a different builder again
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Love our new home!
- Timothy H.
- Verified HomeBuyer
- May 09, 2020
- Aubrey, TX
We had looked at many houses while searching for a home; our realtor showed us several different new homes in our current area, and went over any advantages or disadvantages with each. Highland Homes representatives were very friendly and answered any and all questions we had. Once we had picked out the home we wanted, any issues we had (all were small issues) were dealt with very quickly and without question. We would not hesitate to purchase from them again in the future.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Cook home
- Dwayne C.
- Verified HomeBuyer
- April 14, 2020
- Rockwall, TX
Had a great home buying experience. We have bought other houses from Nationally so-called respectable builders, and have been very unsatisfied with the entire process. Would buy another Highland Home.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Absolutely beautiful home
- Jared R.
- Verified HomeBuyer
- March 24, 2020
- Forney, TX
My wife and I purchased a Highland Home in the Heartland community, which ended up being the best decision we've ever made. The whole process was seemingly painless for such a life changing decision, we would highly recommend both Highland Homes and Heartland community. Consideration for buying: quility of products for purchase price(the amount of home for the price), the build quality, and the community itself.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Quality
- Andre K.
- Verified HomeBuyer
- March 10, 2020
- Lantana, TX
The quality of the home stands out and when we get visitors they love the house.
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
Great sales process
- Jimmy B.
- Verified HomeBuyer
- March 10, 2020
- Prosper, TX
Dean was great to work with! You could tell he wanted to make the deal work because he recognized our family needs. Our realtor and Dean came together and the result is that we are in a great home. My only negative comment was (still is) the work was messy, meaning drips of paint, sheetrock mud in the cracks of the floors and mild scratches on things like the counters/windows. But again overall we are happy with the home and have no doubt that Highland will address our concerns without any pushback. Thanks again to Cary (our realtor) and Dean for working hard to find the middle ground.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
First time building home - great experience !
- Anonymous
- Verified HomeBuyer
- February 09, 2020
- The Colony, TX
Sales team and builder did an excellent job. House was completed as designed on time.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Highland Homes - Gorgeous home and great quality for the price.
- Anonymous
- Verified HomeBuyer
- February 06, 2020
- Little Elm, TX
Gorgeous home and great quality for the price.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
Nice Build
- Anonymous
- Verified HomeBuyer
- February 06, 2020
- Prosper, TX
For the price pointe, Highland homes builds a respectable home.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
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