Highland Homes Reviews in Dallas, TX

There were some things that were supposed to get done off the final walk through but they were not. We are still getting those things done over months later after moving in.

This is our second time building a home. Everything wasn’t perfect, however it was much better than our prior experience. Everyone we worked with were genuinely good people and anything that wasn’t right was corrected. Definitely a great experience!!

I had a great experience buying a highland home . it was a smooth experience right from signing the contract to closing the home . all he issues raised by me before closing and after the closing has been duly followed up and fixed by the warranty manager. Overall i had a great experience

We’re enjoying our new home and really are impressed with the neatness of the neighborhood common areas !!

Highlands builders are competent and build high quality homes .

Our experience with both Seth and Lesli has been excellent. The quality of work by the sub contractors has been spotty. Some have had to return many times to get it right. Quite frustrating at times!

We had an amazing time with our Highland Home building experience. Our construction manager, Jonathan, was great, despite the supply chain issues we dealt with in 2021-2022. He is kind, funny, and really knows the industry! We do think things could have been accelerated but with the crazy market, I can only imagine what the builders, realtors, and everyone else involved had to deal with. Our sales person, Kristi, was phenomenal and just sweet in all ways. I could tell the ENTIRE time she wanted what was best for our sweet, young family!! The worst part was our Design Center experience. Unfortunately, Highland does not have their own Design Center & uses IBB Design in the Dallas/Fort Worth Metro. The people at IBB are very rude and NOT reflective of Highland as a builder themselves. This would be my biggest recommendation- have a Highland Design Center!! I would consider building with Highland again, but may want to understand who their designers are prior to signing. Yes, the designer was that bad that I would not want to build with Highland again for that reason. Otherwise, I LOVE Highland Home's floor plans, value, and that they are employee owned! ... More

I was not ready to buy a house but the amazing Team I have met throughout the process especially Edna and Lonie, the quality of materials used, the finishing of the house, the outstanding customer experience left no room but do business with Highland Homes. Highly recommended !

Jason was amazing to work with from to start to finish, as was Jeff. There are some workmanship concerns on a few places in the house (flooring upstairs, stairs being weak and loud, carpet having places that protrude).

Overall great and stressful experience. I little disappointment my an expired welcome gift.

We are very impressed with the process from the beginnig of the construction to handover. Ashley and Caleb did a good job in each and every steps of the building process.

We have lived in the townhome since October this year. We like the community and the design and the overall quality of construction of the building for the price.

I’ve researched Highland Homes before I moved to Texas and found this company is buy far the best builder. My concern is the sub-contractors and following up with the quality of their work. Every phase should be checked and the homeowner should get weekly reports or visits if possible to their home. I have a few concerns that is being addressed immediately by Highland Homes warranty, but these noticeable concerns should have been fixed by your construction manager by doing his/her due diligence for the best builder in this state of Texas. I recommend Highland Homes to a friend of mind and they’re having a home built in San Antonio, Texas as I write this review. There completion date is February 2023. I will always support Highland Homes as the best builder, but please check on the those sub-contractors after each phase (Construction Manager). ... More

The house is just perfect for me. Due to the delays I had to wait 3-3/2 months in a hotel room nearby. There were a few mistakes made that the builder took care of. I'm hoping Darren will come by to see what we have done.

Home building is not an exact science right now. Be aware that even though you think you might have a date or expectation for completion that can change. Just know you should still expect weekly updates as the build progresses.

Lindsay was awesome in professionalism and communication in helping us secure our loan.

I will recommend highland homes to my friends they always try to help and also answer your questions Thanks to John from loan office and Bethany

Overall it was a good experience. My wife and I enjoyed the people we worked with as they were friendly, responsive, and respectful. We would buy a Highland home again, but we would watch the building process a lot more closely along the way. I feel they are experiencing labor issues with their contractors and overall workmanship was lacking when it comes to fine details. For example small things being missed, paint and caulking just looks sloppy in areas, etc. Closing ended up being a mad dash to get everything done as the house wasn't ready. This probably contributed to the fine details being sloppy. The overall quality of the materials is great and we love the floor plan. We are very happy with our purchase and as I've said we would buy another Highland Home, but next time I would make sure I was more present during the building process. ... More

Happy with quality of home, a few minor issues popped up after we moved in, as expected, but they're being addressed. A little slow, but being addressed.

People that seem to care about welcoming you into the Highland family...

Edna was absolutely amazing from start to finish, we adore her. Our builder Lonnie, worked tirelessly to get things done despite the shortages of both materials and workers post pandemic. We are really happy with our overall build process. Would highly recommend!!!

Love our home, had some challenges with supplychain issues

We had a great experience overall with Highland Homes. The responsiveness of the sales reps and project manager could have been a lot better.

Overall, we love our house!

selections at the design studio were not that extravagant. could have been better.