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Highland Homes Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Highland Homes.

Read all 1368 verified reviews from homeowners that built a new home with Highland Homes in the Dallas area. Dallas homeowners have rated Highland Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Highland Homes

has 4.5 out of 5 stars in Dallas Area

1368 Reviews in Dallas Area

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Responsiveness 4.4

Highland Homes in Dallas Area

View Homes

Customer Reviews

Great experience

  • Ray S.
  • Verified HomeBuyer
  • May 08, 2019
  • The Colony, TX

Listen to your salesman and project manager, they have vast experience and can help you make decisions.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great experience

  • Jose S.
  • Verified HomeBuyer
  • May 08, 2019
  • Aubrey, TX

Great company and awesome quality provided in the build.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Thomas W.
  • Verified HomeBuyer
  • May 08, 2019
  • Lantana, TX

Great customer experience. Any issues we had were always resolved in a timely manner

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good job

  • Anonymous
  • Verified HomeBuyer
  • May 01, 2019
  • Aubrey, TX

Good job

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Really good value for the price.

  • Randall F.
  • Verified HomeBuyer
  • May 01, 2019
  • Celina, TX

Very impressed with our property. We feel we have a real quality home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes - Couldn’t be happier!

  • Christopher M.
  • Verified HomeBuyer
  • May 01, 2019
  • Argyle, TX

Couldn’t be happier!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Really great experience with Highland Homes

  • Jason W.
  • Verified HomeBuyer
  • April 28, 2019
  • Roanoke, TX

From start to finish, working with the Highland Homes team was a really great experience. I was not looking forward to the process of building a new home based on homebuilding experiences I'd heard from others. Highland Homes made the process not only easy with lots of guidance but even rather enjoyable. The sales staff and the construction manager were so very helpful and very patient throughout the entire process. We changed our minds a few times, got picky about a few things, and fretted about a few things. The staff was always willing to help us through issues with great ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Blake M.
  • Verified HomeBuyer
  • April 23, 2019
  • Oak Point, TX

My new home sale went without a hitch and the Highland Home Loan officer was very accommodating and found ways to make the financing possible. I would recommend the Highland home building and buying experience without any reservations.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highlands is 5-Stars

  • Alex R.
  • Verified HomeBuyer
  • April 22, 2019
  • Celina, TX

Great experience

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Best Experience Ever

  • Cynthia V.
  • Verified HomeBuyer
  • April 18, 2019
  • Aubrey, TX

I've bought many homes over the years and have never had a more "personal" and "engaging" experience. Highland Homes should be applauded for their professionalism. Their willingness to listen to my needs allowed them to deliver to me, a beautiful home that met my vision 100%.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very dissatisfied

  • Anonymous
  • Verified HomeBuyer
  • April 16, 2019
  • Frisco, TX

Too many build quality issues. Concerned they will not fix some of them. Most materials used are of low quality. Installation of many items not done well. Very slow to address issues.

Highland Homes responded:
Hi,
I am sorry that this has been your experience and I greatly appreciate your patience with us as we work to resolve these issues with you. If you have any questions or concerns, please continue to reach out to our team and thank you for being a Highland Homeowner! highlandhomes

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 2

Great experience!

  • Tim S.
  • Verified HomeBuyer
  • April 16, 2019
  • Aubrey, TX

The home building process is not a perfect process. Home buyers have to have patience over 7-8 months but it will all come together and look like the model when it is done.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes - Would not have bought this house, had it not been for Bryn!

  • Troy C.
  • Verified HomeBuyer
  • April 16, 2019
  • Roanoke, TX

Would not have bought this house, had it not been for Bryn!! The way she treated us was incredible!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful, but some issues

  • Anonymous
  • Verified HomeBuyer
  • April 16, 2019
  • Aubrey, TX

The house is beautiful and many of the small issues have been fixed or can be fixed. It seemed that some of the trades that were hired were not as attentive to their work as I'm sure Highland would have liked. For example, take a look at any fence in the neighborhood and the way the nails were put in (no attempt at a straight line). The issues brought up in home inspection and walk-through could have been avoided had more attention been paid during construction.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

very happy so far

  • Camille M.
  • Verified HomeBuyer
  • April 14, 2019
  • Aubrey, TX

make sure you are happy with the construction manager as they are instrumental in the building process.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Simply the best

  • Jeff N.
  • Verified HomeBuyer
  • April 13, 2019
  • Aubrey, TX

Positive experience from beginning to end.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

5 Star Homebuying Experience!

  • Karen H.
  • Verified HomeBuyer
  • April 12, 2019
  • Aubrey, TX

From the 11-foot ceilings throughout, to the large kitchen island and expansive windows, we fell in love with Highland Homes at Sandbrock Ranch. Everyone involved with the process was knowledgable, honest and helpful. A special shout-out to Will, our sales counselor - he is amazing!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Chesterfield plan

  • Sherry G.
  • Verified HomeBuyer
  • April 11, 2019
  • Forney, TX

Highland built our home to accommodate our unique needs of our family members. Bathrooms and doors handicap accessible for wheelchairs. It is so much easier to get around the house in my powerchair because of the wide hallways and doors. I love the walk-in showers. The construction management team and contractors did a great job building the home. I was extremely impressed with the stone workmanship. The Chesterfield is a very spacious floor plan if you need the room, but not the stairs. The sales team, Chad and Sue assisted us all the way from beginning until closing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes - Great house and love the community

  • Duane T.
  • Verified HomeBuyer
  • April 09, 2019
  • Aubrey, TX

Great house and love the community

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful new home

  • Anonymous
  • Verified HomeBuyer
  • April 09, 2019
  • Aubrey, TX

We began the building process last July. Our builder met with us and communicated with us throughout the building process. Our home is beautiful and we are happy to be all moved in!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Promises not met

  • Douglas N.
  • Verified HomeBuyer
  • April 09, 2019
  • Anna, TX

Address all issues before close

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 2

Trustworthy and Quick Response

  • James A.
  • Verified HomeBuyer
  • April 09, 2019
  • Celina, TX

Highland has been quick to respond to all my communication and address any questions I have had. I am impressed with their commitment to the customer even after the buying process has concluded. I feel like they truly value their customers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland Homes Delivers!

  • Rodney C.
  • Verified HomeBuyer
  • April 09, 2019
  • Argyle, TX

We are so proud of our new home! The workmanship and attention to detail sets Highland apart from the other builders in our area. All of the builders in our neighborhood are held to a very high standard and deliver beautiful homes, but Highland's energy efficiency, construction quality and top-notch finishes make them the one to choose in for Harvest.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highland did a great job!

  • Gregory H.
  • Verified HomeBuyer
  • April 09, 2019
  • Wylie, TX

No issues with purchase. Love the new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dream builders

  • Mark B.
  • Verified HomeBuyer
  • April 09, 2019
  • Roanoke, TX

It was a dream working with Highland everything was easy explained very well and we have our dream home out of it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5