Highland Homes Reviews in Dallas, TX

Highly supportive.

Pricing was reasonable for the quality that you receipt

Don't get me wrong, we like our new house. Our frustration was with the build process and post close process. It feels like quality control in the build process is non-existent. My advice? Be diligent in making sure everything is completed appropriately. Be demanding to ensure you are fully satisfied.

We purchased a new home from Highland in the Barrington 50's phase in the Lantana community. The house was 95% complete when we purchased so our experience, while short was very important to us. Ginger (sales) and Melissa (construction super.) were very attentive and responsive to all of needs, concerns and requests. The end result was a very smooth and successful transaction. Although there were other builders in the location, we couldn't be happier with our decision to go with Highland homes. We love the house.

excellent quality. Great team to work with.

Extremely energy efficient and everyone from sales team, builders, and closing have all been nothing less than exceptional even after the sale the service continues.

I am very pleased with the experienced buying a highland home ; the staff was responsive and knowledgeable and helpful. The house is energy efficient, well built and the neighborhood is well managed . Very happy

I love my highland home and they went above and beyond.

The customer service is excellent. Our whole experience with Highland Homes has been pretty smooth. Of courses we expected some little bumps in the road but whenever we reached out to our contact list they were spot on and always communicated clearly and were on time with our requests

Beautifully built home with great service from seller and builder a

I’ve heard nothing but bad things about people who build their own home. However we had the best experience with Highland. Our builder was great, he communicated all along the way so we were never left wondering what was happening.

I think everyone involved with Highland Homes are wonderful. You can't go wrong when you chose Highland Homes.

We purchased a home from Highland at the end of 2018. The sales representative and the builder were extremely attentive, patient, and competent with all aspects of getting into and becoming settled in the home. I was most impressed that they lived up to every commitment in preparing the hand over of the house. I greatly appreciate the professional and personal approach Highland Homes takes to satisfy their clients during and after the home was purchased. I strongly recommend working with Highland.

Can’t go wrong with Highland Homes. Our 1st ever ground up new home build & Hinland made he whole journey as painless as possible. Highly recommend Hiland!

This is our third home, and it is the best yet! We love this house. Patrick is also super responsive to our concerns.

Had to have brick removed and redone. The mail did not get delivered to community mails boxes for a month. The internet and fiber optic did not work until a month after we moved in. The caulking in house is already cracking & the corners of many rooms are cracking. I come home the other day with a giant hole in my front yard with no warning so i had no idea it was going to take place and was told they needed to run stuff (Electric) for the other part of development. No one told me that my front yard was the right of easement i guess we are supposed to know this.m It has been 5 days and counting with a hole in my front yard. I am the corner house and 2 months into living in my new home the handicap ramp is still just dirt and have been told many times it is scheduled but still nothing. ... More

We moved from MS for work and have really enjoyed the options in housing. Highland was a great fit for us.

Highland homes have gone above and beyond everything we have expected in a home builder. We noticed some things that we though could have been addressed by simply sanding and repainting but the builder explained it would be better to replace it completely new. No other builder would have done this.

We initially looked at Highland, shopped around but came back to them. The quality of the house is amazing and have not had one issue in the 3 months we moved. They walked us through the entire process and answered every question.

I bought this house as a spec about half way through the build. They were able to work with me on my closing date and were very helpful and professional throughout the rest of the build. I would recommend Roy and Rich to anyone looking to build their dream house!

We've built and bought for many years. As in every home building experience, issues arise and need to be addresses - it's just expected with any new home. In every case, the builder and office staff of Highland addressed the issues, and took care of them over-and-above what was needed to make us happy. We count the building and the staff at Star Trail Highland Homes as professionals and friends - who made the experience fun and rewarding. We continue to be grateful to them for the awesome experience of building here.

The first home we purchased here in DFW was a Highland Home. Since then, we have built with Drees, Onyx, Beazer and Megatel. Highland was the best with customer service. For this community, we chose Highland based on our past experiences. They did not disappoint! The customer service during the construction and after moving in has been outstanding! Josh K., Spencer and Josh T. Made sure all concerns were taken care of to our satisfaction! They went above and beyond! I will not hesitate recommending Highland to our friends and relatives!

The response to issues has been exceptional. Our builder representative (Chase) has made sure every concern was addressed to our satisfaction.

Not off to a good start...

Great builder. Did everything they stated they would