Highland Homes Reviews in Dallas, TX

The entire process from initial purchase to final move-in was seamless and stress-free. Highland Homes kept us informed at every stage, ensuring a smooth transition. We felt supported and confident throughout the entire journey. The quality and value of our new home exceed our expectations. Every detail, from the construction to the finishing touches, showcases superb craftsmanship. We feel we have made a sound investment in a beautiful and durable home. Our experience with Highland Homes’ team was outstanding. They delivered on every promise and were consistently responsive and helpful. Their professionalism and dedication were evident in their timely and effective communication. Highland Homes is a builder you can trust. Their commitment to delivering high-quality homes and exceptional customer service is unwavering. With Highland Homes, you are choosing reliability, superior craftsmanship, and a stress-free home-buying experience. ... More

This is my second home with Highland Home. I will recommend them to whom ever are listening to me. I talk about my new home to everyone. I love my home and the fast response I get from the builder when something need to be done. (Excellent) Kade Thank you so much.

For the most part, I had a great experience with Highland. Our construction manager Trystan was always responsive, and it made for an easy home building journey.

Builder Drake was a pleasure to work with and very responsive. Only complaint was lack of disclosure that knobs and handles a charge control. Certainly would have executed that if told of this issue

We couldn't have asked for a better builder. The whole homebuying experience, from the first day of appointment to see their available plans to closing was just so unbelievably smooth. They were quick to address our concerns every step of the whole process, and most importantly they were true to their words. The quality and the style of the home is what l love the most. There has not been one person that came into our home that did not openly admire the beauty and quality of the workmanship. If we have to buy again, we'll definitely go with Highland homes.

I was impressed with the way Highland Home handled the buying process from the beginning to closing. They worked with me through out the whole process. I never regret buying through them.

Great people to work with, would do it all over again.

Sales team is good and the experience was great. The building team is not as responsive. Overall, the quality of workmanship is good.

I’ll start by saying that HH was by no means terrible and in the end we are very happy with our home and it’s beautiful and the finishes HH offers are all very nice. That being said, my biggest gripe with HH is likely that I came in with higher expectations having built homes in the past with other builders in different states where the process was exceptional. I came in expecting the same and HH fell short. Everything eventually got done and taken care of but it involved a lot more leg work and follow up on my end to ensure things were getting done and were correct ( there were several errors.) In the end the attention to detail and lack of communication at all levels Sales, construction manager and HH loans was disappointing, but to their credit they have for the most part been responsive and taken care of everything once I followed up. I can’t imagine how this would go for a first time home building customer not knowing what to look for and/or what to ask. ... More

Sales team was awesome. Entire process has been smooth and quick.

Overall experience is unbeatable. Good quality construction, awesome coordination, smooth closing, Pleased communication...on and on and on...

Overalls experience was great, Darren was amazing!!!!

Thanks to sales representative Haeli for handling all my requests in closing the house and construction manager Jason for helping in finishing the house.

We Love our Highland Home ! They cared about every hurdle that came up during the building process. Zach was so kind and caring and helpful during the process from the very beginning. Trystan was also caring and kind and was right on top of anything we asked or needed during the building process and after completion. These guys are great assets to the company. I would recommend this builder to anyone.

The buying process have been smooth except that there’s a lot of pending issues of the house that hasn't been fixed until now and it's been 2 most since the closing date. They knew about this issues before the closing date and we have been patiently waiting for them to fixed it. The builder even told us during the buyer's orientation that they will have a 1-month follow up after the closing date to check if how is the house, but no one came, I guess there is no such thing as that. I hoping they'll be more responsive and act timely not just in words but in action.

I would highly recommend working with highland homes. They have an outstanding relationship in Texas and produce a quality product.

The company will make sure it is correct and the warranty service is top notch. They always take care of their customers.

The Sales team was/is awesome! Friendly, cooperative, informative, always my advocate. My construction manager was AWESOME too! He kept me informed every step of the way and addressed any questions I had very promptly. He is very courteous and proactive. I am very happy with the entire experience from start to finish. I would highly recommend Highland to anyone looking for a great experience and a great value in a new home.

Everything was going great until the day after funds were transferred on closing. There are still items from our second walk-through that are pending. There is absolutely no communication on getting these items fixed. I have called multiple people at corporate and have always been redirected and left voicemails because i was reassured that I would get a return call but that hasn't happened yet. It has been over two months since closing and items from our walkthrough are still pending. The process with our construction manager was seamless. However after closing, It's hard to reach anyone and communication is minimal to none. I would suggest that anyone buying a house to make sure everything is fixed before transferring funds. I can't imagine how horrible it will be submitting warranty request when items from before closing haven't been done. It is night and day difference how highland homes treats you when they already have your money vs when they don't. FYI, I have heard similar complaints from new neighbors as well so it seems to be a common thing. ... More

Trey was an excellent resource as I navigated my home build and walk through! Julie, Helen & George were very helpful in my step by step process in the other parts of my home buying experience! All of them made this an excellent experience and help reduce my stress level from start to finish!

Throughout the our buying experience EVERY Highland person has treated us like family!

The process and communication of purchasing my home was extremely easy. I felt the entire staff welcomed me and gave me guidance on what to expect at closing. The community is beautful and I feel extremely fortunate to call Cambridge Crossing my home.

We built a house with Highland Homes in Northlake, TX. Great experience!

Buying a Highland Home was the right choice. The home quality of the house is as expected and more. Judy, Alex, and Highland team made sure to cover all the details to deliver a great product. Highly recommended.

The most amazing community in this area