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What Homeowners Have to Say About Highland Homes in Houston

Read the 228 homeowner reviews of Highland Homes's new homes in the Houston area. Houston homeowners rated Highland Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Highland Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.3 out of 5 stars
in the Houston area

star-rating

228 Reviews - 36 Communities

5 ★(137)

4 ★(41)

3 ★(26)

2 ★(15)

1 ★(9)

Quality 4

Trustworthiness 4.3

Value 4.2

Responsiveness 4.3

star-rating Highland Homes - I will say that the sales rep was phenomenal, the construction

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Humble, TX
  • March 17, 2021

I will say that the sales rep was phenomenal, the construction manager started off great, but as we were at the end of getting the house build, you could see our house was not as important to him as it was from the beginning. Later found out he was transferred to a different area which didn't help since we had questions. But now, with the people I am dealing with now, they are great and wished I had all along. We are so happy to have them help us out when we have any kind of question. ... More

star-rating Highland Homes - Great customer service and attention to detail!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tuan V.
  • Katy, TX
  • March 09, 2021

Great customer service and attention to detail!

star-rating Exceptional customer service.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jose A.
  • Magnolia, TX
  • March 03, 2021

They provided exceptional customer service in every aspect from purchasing, building and warranty.

star-rating Highland Homes - From picking the model and lot all personnel have been wonderful.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Karl K.
  • Willis, TX
  • March 02, 2021

From picking the model and lot all personnel have been wonderful. Their willingness to listen to my wishes and advice me on different things I may be leaving out was very important to me.

star-rating Overall excellent buying experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Edward G.
  • Fulshear, TX
  • March 02, 2021

Overall excellent buying experience! Christy Chumbley did an outstanding job as our sales counselor. She was very helpful! Karen Fletcher in the design center was terrific also. She knew what she was doing it helped us make good choices. And Matt Barbera didn’t excellent job as our builder. He also was very responsive to any issues that we had. ... More

star-rating GREAT BUILDING EXPERIENCE!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Alan E.
  • Fulshear, TX
  • March 02, 2021

On behalf of my wife Lisa, we’d like to commend the Highland Home staff here in Jordan Ranch. Each one in their respective area was top drawer. This is our fifth and last home. Our experience from the beginning with Sales; during the construction phase and any follow-up on some minor items after we moved in has been great in every aspect. Having been in a sales career all my life, great performance should be acknowledged by the customer and not just problems. I hope this in some small way highlights how good the team is here. ... More

star-rating Highland Homes - Very honest and followed thru with what they said they would

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Andrew D.
  • Montgomery, TX
  • March 02, 2021

Very honest and followed thru with what they said they would do.

star-rating Great service and follow up.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Christian M.
  • Texas City, TX
  • March 02, 2021

Highland Homes went above and beyond our expectations. They communicated every step of the way along the home building process and informed us on why they did things or how things worked. We have built three homes and from walking each one this Highland home has felt like the better build quality of the three. Thank you Highland Homes! ... More

star-rating Highland Homes - They made my first time home buying experience so easy and were

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Reagan R.
  • Fulshear, TX
  • January 19, 2021

They made my first time home buying experience so easy and were available to answer questions quickly!

star-rating Highland Homes - Excellent builder, good location.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Emmanuel P.
  • Fulshear, TX
  • January 19, 2021

Excellent builder, good location. Very good interior designed. Beautiful garden. Clean environment and lakes. Excellent landscape. People are very friendly. We love high land homes.

star-rating Highlands Artavia

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Nestor S.
  • Conroe, TX
  • January 19, 2021

Homes are beautiful with modern design and wide, open spaces. We have been living and enjoying our new house, now for two months and everything is been working in the house as expected. The builders team was very helpful and dedicated to us during the purchase process and further during the move they were supportive with any question or requirement we had until being fully settled in the new house. ... More

star-rating trust

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Khalid S.
  • Houston, TX
  • January 07, 2021

I am really happy love the experience I have with highland homes as well as builder. The builder’s team did what they promised. They responded to me in a timely fashion. I really recommend Highland Homes to everyone who are looking for a new home.

star-rating What a great buying, funding and follow up experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ben H.
  • Manvel, TX
  • January 06, 2021

When we decided when and where we wanted to buy we went to Pomona subdivision and looked at all the model homes. In our price range we found a great home by Highland Homes. Our sales rep, Miss Denise, was fantastic on working with us on our wants and needs. It seemed she was always available to answer any questions we had. I looked at several lenders and chose Highland Home Lender, LLC. We worked with Miss Amanda and she was the best person I ever worked with in financing. She couldn't have made the process any better or easier. Once our home was finished Mr. Cason, project manager, addressed any issues we had and was very accommodating. Not only did we get a beautiful house but we met some really great people. If I had the opportunity to do it all again I wouldn't want to do it without these people! ... More

star-rating The new resident being able to connect.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • James B.
  • Houston, TX
  • December 02, 2020

The fact i was able to ask questions and connect with several on staff was outstanding, someone was always responded to the first time buyer questions.

star-rating outstanding experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gary Q.
  • Fulshear, TX
  • December 01, 2020

went above and beyond in what was expected in the purchasing of our home

star-rating Great Sales people with personal attention.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Bartlett B.
  • Katy, TX
  • October 31, 2020

Cici made the experience awesome. She made the whole thing personal. It was like we were her only customer.

star-rating Highland Homes - Excellent people.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Luis B.
  • Katy, TX
  • October 30, 2020

Excellent people.always ready to help

star-rating Highland Homes - Great home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Isaac T.
  • Humble, TX
  • October 20, 2020

Great home. Great price. Really happy.

star-rating Quality of our home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Rodney H.
  • Fulshear, TX
  • October 20, 2020

We looked at a lot of different builders, but there was something special about Highland Homes! We visited many neighborhoods in the Houston area, and the one thing that stood out was the quality of Highland Homes changed. Solid foundation, quality of material, and a of different plans to choose from! We are very pleased with Highland Homes and would definitely recommend them as your future home! ... More

star-rating Love my Builder!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Arthur Z.
  • Willis, TX
  • September 21, 2020

We were nervous about the process of building a house having always bought prebuilt homes before. Highland Homes was easy to work with and made it a good experience. I've also noticed that they are more responsive to issues that arise than other builders in my neighborhood comparing experiences in my neighborhood's online community group. So bravo Highland and I recommend them highly! ... More

star-rating The best

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mario S.
  • Fulshear, TX
  • September 19, 2020

From the start day to closing day, Hector and Layne always made sure we were taken care of and we had a great experience!

star-rating Excellent craftsmanship!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sharlene P.
  • Iowa Colony, TX
  • September 17, 2020

My home is simply beautiful !!

star-rating Highland Homes - A great company to build a home with.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Stanley C.
  • Conroe, TX
  • September 16, 2020

A great company to build a home with. Sales and warranty manager is great.

star-rating Beautiful Well Built Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Robin W.
  • Richmond, TX
  • September 16, 2020

Excellent and attractive construction; top of the line appliances and A/C equipment. Smart Home construction.

star-rating We love highland homes

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Karla A.
  • Richmond, TX
  • September 01, 2020

As always highland is a home builder who care about the costumer and builds a good product that they stand by. They have an amazing warranty. We love our home.