Highland Homes Reviews in San Antonio, TX

We have moved into our beautiful home and love it very much We have had some issues here and there but that’s to be expected in any new home but they come immediately to resolve or fix any issues right away this has been amazing on their part. The accommodations for making my home for my needs has also been amazing and greatly aapreciated

We had been looking at this builder and floorplan for about two when we were finally ready to move forward. Our sales counselor, Thea, was absolutely amazing to work with - she was knowledgeable, professional, and friendly. She set and managed our expectations by communicating frequently and thoroughly throughout the process. Our construction manager, Clayton, was spectacular to work with. His attention to detail and communication style allowed me to feel at ease with the entire process. He was available to answer questions, offer suggestions, and ensure everything went smoothly. Late in the process, Clayton was reassigned to a different neighborhood, and our new construction manager was Chuck. My wife and I were very nervous about the change, but Thea and Chuck ensured it was seamless. Chuck's passion for homebuilding was very evident. He was able to finish our build and met all of our expectations. Our house has had some very minor issues (as I am sure most new builds do), but Chuck has responded quickly and resolved them to our complete satisfaction! ... More

Working with the Highland office girls and the construction supervisor has been overall positive. I have been in the home since mid November, and continue to find things that the actual construction workers missed doing or did poorly. I guess it's hard to find good carpentry these days. The Highland homes have good curb appeal, that's what caught my eye.

We bought a new construction build as first-time home buyers. The process was very straightforward - everything from the mortgage to closing went smoothly. Also had check-in with the builder 30 days after closing and were able to go over questions and have some minor issues fixed. The few small issues we have noticed were very promptly fixed and covered under warranty.

Seth and Mark were great! Great experience.

Really enjoyed working with highland homes, they made the process easy and were always responsive. Tina and Brandon were great to work with from start to finish! I would build another highland home in a flash, we had a great experience!

Our experience with Highland Homes was exceptional from start to finish! The process was smooth, stress-free, and genuinely enjoyable. Karen, our sales representative, went above and beyond to guide us every step of the way, making us feel confident and supported throughout. Travis, our builder, was nothing short of spectacular. His attention to detail, professionalism, and commitment to excellence exceeded all expectations—and even after the build, he has remained a fantastic resource. If you’re considering building a home in Texas, look no further than Highland Homes. They truly are the best of the best! ... More

Lane, our builder is fantastic!

Everyone from day one was amazing, could not ask for a better home buying experience.

The sales department was very helpful and accommodating. I have watched the community grow for several years and progress seems on schedule. The only item that I am disappointed with is very few home owners use the garage for cars. Large trucks parked in the driveways litter the entire community. I was raised in Texas and I know it’s part of the culture but I think it diminishes the beauty of a planned community.

Karen and Travis made this process so easy and seamless. They were there every step of the way and were there any time we had any questions. The process could not have been more smooth.

We had an excellent time working with Highland Homes to buy our home in Boerne, TX. We were kept informed on the building process and everyone we interacted with was very professional and polite. Would recommend our friends and family buy Highland.

Best quality home for the money. Love the feature of Highland Home app. that kept us updated with our home building progress. With building of our new home, we always could ask any questions and would always get an answer.

Quality build, Skylar our PM is really responsive and takes care of issues. Kevin our sales counselor help us out in the build process. Great experience and highly recommend Highland Homes.

We couldn’t ask for a better experience with Tina. She was an expert in all aspects of our home buying process. Also, our construction manager Lane was very attentive and kept us up to date through out the build. Highly recommend anyone looking for a new home to go with Highland Homes.

My wife and I thoroughly enjoyed the process of building our home with Highland Homes. From start to finish, their team was professional, attentive, and committed to quality. The workmanship is excellent, and any issues that have come up have been addressed quickly and efficiently. We truly appreciate their responsiveness and the care they put into making sure we were satisfied with our new home.

Sales person was rude and aggressive & loan office wasn’t good at communicating

We have worked with Rusty quite a bit since moving into our Highland Home. He's been great and provided us with everything we needed.

The Highland Homes experience from the showing of my new home, to the buying of the home, the mortgage process through Highland Homes was and continues to be outstanding. From the start, dealing with Tiffany and Thea in the Sales Office who responded to every request I had since I was purchasing from out of state, moving from AZ back to TX, to Doug with the financing process, to Brody for fixing minor house issues as I moved in. In TX, Highland Homes is the best builder around and I highly recommend this company. The largely employee-owned company and their team's commitment for success is demonstrated in all each employee does. 100% recommend. ... More

Didn’t know what to expect in the beginning with the design and building process, but once communicating that we were interested and involved in the building process along the way, we were able to find trust in the Highland process. There were a couple of early issues, but Highland worked to provide acceptable solutions. Most important, we were grateful of the support and the timeliness of addressing issues of concern during the early stages of the warranty process after construction completion. The project manager was extremely helpful ensuring our satisfaction.

The Sales Counselor for Mesa Western exemplify everything that is great about building with Highland Homes. Ivy is a gem!!

Workmanship in different communities are not the same as other communities also the customer service. Highland Homes should have same standards in all of their communities. Would not purchase another Highland Home.

Overall such a great experience from start to finish. I firmly believe the value for money is hard to beat with Highland.

I am still waiting for light fixtures that were broke and another cracked, a crack I. Window front door repair and paint of shutter. I had one follow up but now nothing. I know they are busy just would like updates

It was a great experience buying a Highland Home. Very Professional and very knowledgable on every question I had. Accurate and efficient and would call me frequently on our updates and status. I was more than pleased with all Highland Homes staff.