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John Wieland Homes Reviews
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What Homeowners Have to Say About John Wieland Homes.
John Wieland Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of John Wieland Homes 267 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Bought the model in an as is condition. Found lots of small issues that were not addressed properly.
- Anonymous
- Verified HomeBuyer
- May 02, 2024
- Charlotte, NC
Great salesperson. Poor project manager response on issues found during pre purchase inspection. Decent quality but some rather shabby workmanship by some of the trades (painting, landscaping, plumbing). Hopefully the exterior quality of the structures lasts. We have purchased other new homes over the years and would give this an overall score of 3 out of 5 stars.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Very slow build, less than we expected for the price.
- Anonymous
- Verified HomeBuyer
- February 28, 2024
- Alpharetta, GA
It took far too long to complete the build. The Sub Contractors used to build this townhome were not up to par at all. We watched other townhome projects going up around us, from start to finish, while our Pulte build went along at a snails pace. We purchased for the location, and the floor plan, only regret is the quality of the build.
John Wieland Homes responded:
We're disappointed to hear that you aren't satisfied with the quality of your home and we'd like to learn more about your experience. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^AF ...
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 2
Great Experience
- Timothy J.
- Verified HomeBuyer
- December 20, 2023
- Charlotte, NC
We had an amazing experience with JW Homes. From start to finish we were impressed every step of the way. The professionalism and responsiveness from everyone we worked with was top notch! The new home is perfect!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Anonymous
- Verified HomeBuyer
- November 21, 2023
- Charlotte, NC
JW homes and its staff was personable and attentive. Any questions or issues I had during the building process was quickly answered and resolved by a simple phone call.. I wouldn’t hesitate to deal with them again in the future.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Smooth process from start to finish
- Kelly L.
- Verified HomeBuyer
- October 26, 2023
- Charleston, SC
Smooth process from start to finish!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not up to the par
- Vinayak V.
- Verified HomeBuyer
- September 06, 2023
- Peachtree City, GA
Have had numerous issues, some of them so blatant that i can't believe it's JW home. For example the hardwood floor is already buckling within a month of closing. The carpet is creeking everywhere. Carpet is coming off at places. The attick stair does not open. Many more
John Wieland Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. Thank you. ^AF ...
Total Score 1
Quality 2
Trustworthiness 2
Responsiveness 4
Attentive to fixing issues in a surprising way
- Steven R.
- Verified HomeBuyer
- August 04, 2023
- Johns Island, SC
Good at getting repairs schedule and most small things have been fixed at 6 weeks of ownership, but will be more. They have a good system to deal with issues. Only issues is the subs they have to reply on - some very responsive and others not so much. They do seem to care and I am hope with how solid the home is and the repair process.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great people and hight quality
- Kamyar E.
- Verified HomeBuyer
- August 03, 2023
- Charlotte, NC
Extremely hight quality of building materials
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience with John Weiland Homes
- Anonymous
- Verified HomeBuyer
- July 27, 2023
- Charlotte, NC
We had a great experience buying a new home with John Weiland. Our construction manager Patrick was wonderful to work with. He was very responsive to all of our questions and kept us up to date on progress every week. We believe we have a very high quality home and are pleased with the building process that we experienced
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Long List - No Responses
- Danny L.
- Verified HomeBuyer
- July 26, 2023
- Johns Island, SC
We need our issues addressed after closing. Too many small issues with no responses.
John Wieland Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AF ...
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 1
Very poor quality work.
- Michael S.
- Verified HomeBuyer
- July 26, 2023
- Johns Island, SC
Poor quality of work. No management of the sub contractors
John Wieland Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^AF
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 1
overall good experience
- Anonymous
- Verified HomeBuyer
- July 12, 2023
- Mount Pleasant, SC
I will know better at the 1 year mark. Fixes are still in progress.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
JW Homebuying Experience
- Anonymous
- Verified HomeBuyer
- June 30, 2023
- Peachtree City, GA
I like the JW House design and standard items included with the house that are usually extras. The structure of the house is strong but the poor workmanship finishing the house has been upsetting.We are still having to correct problems with painting, trim work, screens, floors and landscaping. The quality of the wood used on the screened in porch is poor as well as the facia around the roof. The good thing is they are continuing to repair some of these items. I’m sure the supply chain problems caused by the pandemic was a cause of some of the problems
Total Score 3
Quality 3
Trustworthiness 5
Responsiveness 4
Love our new home!
- Janene A.
- Verified HomeBuyer
- June 02, 2023
- Charleston, SC
We recently moved into our new home. We had a great experience working with Billy and Justin. They are professional and always responsive to our queries. We love our new home and would highly recommend JW!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
trade employees do not care about quality of work
- Anonymous
- Verified HomeBuyer
- June 01, 2023
- Atlanta, GA
Pulte Mortgage is the worse to work; glad we had other options. I valued John Weiland as good name, but these home are not up to par with workmanship.
John Wieland Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^TP
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 3
Ok quality
- Aline S.
- Verified HomeBuyer
- May 30, 2023
- Charlotte, NC
Although the team has been very responsive in addressing repairs, I expected the craftsmanship quality to be a lot better. The house was delivered with significant wear and tear on trims and baseboards, something that is not easily fixed. The paint job is sloppy and there are markings throughout the flooring along trims. The kind of damage that home owners try to carefully avoid when moving in with furniture, unfortunately is already built in by the staff. I’m spending a lot of time trying to fix or hide those defects myself just to get a clean look on a very expensive property.
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 3
Everything went well from start to finish
- Jeffrey L.
- Verified HomeBuyer
- May 24, 2023
- Mount Pleasant, SC
Would have like to have more input on options
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 4
builder
- Mary M.
- Verified HomeBuyer
- May 24, 2023
- Charleston, SC
Justin was my builder and he was great! Very thorough, knowledgable and responsive. I enjoyed working with him. I love my new home! Thank you. I couldn't be happier.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The neighborhood is terrific..
- Christopher N.
- Verified HomeBuyer
- May 24, 2023
- Johns Island, SC
The house is well built and sound. Attention to detail is mediocre.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
My Experience
- Lewis B.
- Verified HomeBuyer
- May 03, 2023
- Charleston, SC
Not the best buying experience frankly. Felt as if the sales and construction team weren’t in sync and a major issue wasn’t handled properly. Do not recommend and have steered several local friends away.
John Wieland Homes responded:
Hi Lewis, we're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^TP
Total Score 2
Quality 4
Trustworthiness 2
Responsiveness 1
Great home buying experience
- Brian B.
- Verified HomeBuyer
- May 03, 2023
- Charlotte, NC
No complaints, great experience overall, process was all in all straightforward and the people involved were responsive
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Well-Built and Smooth Process
- Clara F.
- Verified HomeBuyer
- April 05, 2023
- Charlotte, NC
We moved into our new townhouse about a month ago and so far everything seems beautifully built with great attention to detail. There have been a few very minor issues but each issue has been resolved quickly and at no additional cost to us. During the building process, we received detailed weekly updates on the progress and we were able to visit the property many times before we closed to see the progress in person. Overall, we love our new home and can see ourselves here for many years to come.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
John Wieland Townhomes Balena Dr Mt Pleasent, SC
- Glenn D.
- Verified HomeBuyer
- April 05, 2023
- Mount Pleasant, SC
The John Wieland team was a pleasure to work with. McKenzie our project manager was exceptionally great. There were a few minor set backs due to availability of certain materials due to COVID but overall, a great builder to have build my house. Their settlement process was seamless and uneventful. I would defiantly recommend John Wieland to build your home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Harrison is a real asset to your organization
- Roland G.
- Verified HomeBuyer
- March 29, 2023
- Charleston, SC
Harrison went above and beyond to make sure our new home was ready for move in day. Pays a lot of attention to details and is very professional.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love the area!
- Roman K.
- Verified HomeBuyer
- March 12, 2023
- Alpharetta, GA
We loved working with Mason (on the beginning) and Juan (at the end). Communication was great! We love our new home we purchased from J.W.!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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