John Wieland Homes Reviews

The experience was overall a very positive one

even though marketed as JW homes for high end luxury segment, the build quality is same as pulte and what you would expect with any other builder. The quality is substandard with materials used and care taken during construction

The team was very responsive and walked us through the process. The purchasing process was smooth with no issues. For the price point oh the house we we disappointed with the finish quality / lack of detail in the finish quality. There are soooooo many paint issues. The quality of doors, molding and window sill are poor and lack the proper finish. There are paint spots all over the floor, still working with John to resolve. The flooring boards chosen are of bad quality. We have many many splinters as we don’t where shoes in our house. I’ve now taped them up. It’s been over a month that I’ve eased the issue with John. No resolve yet. Personally the floor need to be replaced due to bad batch of floor boards. Land grading is another issue. I have sod washing away with rain. This has now happened twice, with no response of the issue. I have over 18 different issues raided with John in the past month and a half. Over all we are very disappointed with finish quality of the house. I’ve worked with 3 different builders over my lifetime and very much surprised on the finish quality for being Pulte. JW is supposed to be a higher end brand with certain finesse. This is nothing more then a Pulti build using the JW name. ... More

All in all the experience was very good. As in every construction process there are bumps in the road and there are disconnects between the sales group, the materials purchasing group and the final product. The overall physical structure was built very well, however, it is very important that you bring an external third party inspector to all of your inspections. The speed at which these homes are built, it is inevitable for things to be overlooked or missed and as the new homeowner, your excitement overrides your ability to see everything even if you are in the business. The most important is the pre-closing walk through as you must identify every little scratch and error as once you close, it is difficult to show that this happened prior or post moving in. JW Homes is incredibly good about standing by their product and the "punch list" and does everything they can to correct issues after close. Your project manager is in a tough spot, as he/she is the go between you the customer and JW Homes. Our PM (Harrison/Justin) we had two, were amazing and did they best they could within their power to achieve what was needed. The disconnect is between sales and construction. We chose to use the lighting fixtures that were included and at the design center the words - the lighting will be as it is in the model - were used. This actually means the locations of the fixtures will be the way the are in the model, not the actual fixtures as what we got was builder grade, ok, but our expectations were different. We opted to upgrade our cabinets and include the convenience package. The convenience package however did not include the upgraded soft close rails, although the cabinets themselves did. Again, simple communication and its the attention to detail and not the assumptions that will make your process great. Absolutely critical is the positioning of lights in the ceiling for as what you would take as all lined up and what the builder does are different. Again, this is something we did not recognize during the framing inspection. All in all, it was a good process, the quality of the material is very good, the quality of the workmanship could have been a quite a bit better, however, it is a difficult labor market. The best for last, we were supposed to close on Jan 4, 2023 and had the wonderful surprise to be able to move in on Nov 23, 2022. JW Homes is very smart to give a realistic closing date and then based on material be able to be faster. We would definitely use JW Homes for another home in the future. ... More

We found working with the Pulte team a very nice, enjoyable experience. Wesley was so responsive and always followed up to make sure anything that needed to be corrected was done. I also found Paige to be very responsive and eager to make sure things were going well for repair.

Good but not great quality or workmanship for a million dollar home.

You don’t want me to give a review. It’s been extremely unpleasant.

Kevin and Harrison were fantastic. An extreme pleasure to deal with. I would recommend to anyone seeking a great builder and community

Unfortunately we are still waiting for completion/repairs after closing. Poor craftsmanship and responsiveness. Builder has so many houses that can not follow up or have attention to details. Labor teams may fix one thing and break or miss two from list. Frustrating.

Streamlined experience with up-front cost estimates (no gimmicks), excellent craftsmanship and prompt attention to any queries/service requests

This is our third build and it has been by far the best experience yet. Patrick and his crew were professional and expected great work by anyone performing work in our home. He was very responsive and delivered quality work. We would absolutely build another home by John Wieland Homes! Thank you for continuythe great experience after loving in with a responsive warranty group.

Pros: The sales process and communication was fine - easy to work through. The dedicated construction manager was great. Cons: like other home builders they are price gauging- way overpriced. Upgrades are overpriced and not worth it. Attention to detail is not good. Quality of craftsmanship is terrible. It’s fine as a starter home, but very far from what they market as a luxury home builder. They don’t include a refrigerator. Overall I would rate them as bush league starter home level quality.

Craftsmanship of my $1m townhome is disgraceful to say the least. I’m 30 days post closing and the builder still has 15 things to fix. My whole row was done poorly and we all are waiting for Pulte to step up. I was giving promises that it would get fixed and all I feel is regret.

This is our second JW home and we are impressed with the increased quality of materials in it. Very friendly team of sales, construction managers, warranty, and mortgage made it such an easy process.

Professional, efficient. Responsive, and competent in our dealings. Matt and McKenzie were a pleasure to work with.

I recently purchased a new town home in Dunes West. The entire process from start to finish has been great. Wesley kept us informed weekly of the progress in the construction. If we asked questions they were responded to immediately. The time frame for completion was spot on. Since moving in we are extremely pleased with how well constructed our home is. Any issues we have are taken care of. We could not be more pleased and are extremely happy with our new home.

This house is great! Couple things we are waiting to get resolved but the responsiveness has been very professional and timely.

Had a great experience! The communication during the building process was awesome!!

The superintendent in charge of building our house communicated regularly with email and progress pictures. Our expectations were set and the closing date was met! Our super, Matt and others that supported him were passionate and diligent to complete our house in a very difficult subcontractor and supply chain market. I felt like they cared and were up to the challenge. JW has a professional approach and system which drives the critical path to completion with top tier products and attention to detail. Having built several project myself, my wife and I were relieved to have JW take care of every little detail so that we had a fun homebuilding experience. There is a big difference between builders that utilize professional architects and interior designers and builders that can build a solid house but miss the mark on curb appeal. My wife is an interior designer and we both recognize the value added extra's that we received from JW. ... More

Juan is very good at using his resources to deliver!

Matt is very responsive and gets things done. We love the house and all of its features.

Great experience from start to finish. Sting communications and high quality build. Would highly recommend.

Every aspect of the process was great. They are very responsive and made the process very easy. Sure there are some little things that need to be fixed but I have every confidence that the post closing issues will be resolved easily. Highly recommend.

Great experience. Aiden was a fantastic builder and very easy to work with.

Overall the process was easy and people were extremly helpful. However, we were disappointed with limited amount of materials/colors/options offerred overall. In addition, when construction was completed, so of the location of the elements incorporated in the house could have been better placed.