John Wieland Homes Reviews

We like JW home architecture design style. We want to recommend JW home to friends. However, we don’t feel comfortable with things that can be avoided. We understand material shortage, labors and etc. that is cause of delay. Builder shouldn’t have taken off two installed windows from our home for another home to our closing date. The interior work was rushed completely in final months, because the field manages said when window were installed, closing date should be set up. The builder quality celebration and closing date were set up the same date. After that there are many new issues we find later. The customer care is slowly responsive to the finding and follow up items… ... More

The home buying process was super fun, the people that I dealt with were amazing. Their personality, their care, their effort to make you feel comfortable along the way and go out of their way to handle any hiccups. I love the people that I interacted with along the way. The biggest thing that I have to say is that the quality of the workmanship not even so much the materials is super average. I totally understand that it is a new build and so to counteract the breaking in of the home the team is super helpful with fixing any issues. Quality from the get go could totally be higher but the people will do everything in their power to make it right!! ... More

Our site manager was awesome, we could not have been happier with communication, updates in building process and overall quality of the finished home

Simply stated, Pulte is not John Weiland as the building principles, process and focus on customers/resolutions is considerably different … I’m able to say this as we’ve had homes from both builders … If given the opportunity to buy again this would not have been our choice although respect the individuals we deal with … Great People just not happy with Pulte …

My new home is lovely, the architecture craftsmanship selections were to my liking! The sales office set an honest expectation for upgrades for the most part. I was disappointed with the design center, as this was a design center I had visited for a home $300k less (about 5 years ago) for another community. The design center was very dark and difficult to view selections. I had wish I had taken pictures from the model to bring, because the rep didn’t really have a clue. I understand she had a lot of neighborhoods to keep up with! But I was playing a guessing game the majority of the time. The walkthroughs and updates that the site project manager gave weekly, were very helpful and I very much appreciated! Then there were some repairs that I needed within a couple of weeks: The summit stairs contact that I had coordinated a repair with, never showed. Then I needed a HDMI upgrade that needed to be switched out to a 8k hdmi. I wouldn’t have needed to know this, if not for my PS5. ATT had to drill in my house to connect the internet, but I have a feeling they are just lazy and didn’t want to resolve the issue they faced feeding through the cable tube from the 2nd floor control panel. There were some internal small mistakes, like a door stopper not installed properly behind where the door would swing open, and some cabinet paint warn off. Other than that, the architecture of these homes are very beautiful and comfortable. Thank you! ... More

house was not complete and fully ready at closing forced to close so builder could make has quota

overall it has been a great experience.

Great experience! Loved the home.

Love the overall design and layout of the model. Frequent changes to personnel was a problem even when the personnel were good.

Entire team - especially our Field Manager - was great to work with!

Home is very nice, not all minor defects addressed in timely fashion.

Problems aside from Covid and material supply problems, our eight-month construction process was filled with delays, failures to pass inspections, allocation of needed windows to other nearby homes and inadequate followup on problems at closing and overall poor communication marred our construction experience with our beautiful home.

We very much love our home and the features we were able to select but there were some questionable issues at the pre-dry wall inspection that were blown off by our construction manager. Gaps in framing where air could get through and large holes in the wood paneling they refused to address. There were also many issues with overall craftsmanship of finished items and they were only half fixed by the time we moved in. Examples of issues are mismatch cabinet paint, paint touch ups never done/done poorly, holes in the wall that were only halfway fixed so you can still see the indentions, cabinet doors not lined up (we fixed them ourself) terrible draining in the yard with dead puddled grass (they are still saying they will fix this). There are also paint spots on the wood floor where they just did not clean it well. Our garage door didnt even have the weather stripping around it. I will say that our customer care manager has been excellent for all the things I have brought up. I just feel like there were a lot of sloppy fixes before we moved in that would make me probably not go with this home builder in the future. ... More

We had an excellent purchase experience. Both the sales lady and construction manager were quite responsive.

John Wieland builds a great house and were pretty good to work with prior closing. However, since closing the warranty response has been terrible. It should not be so hard to get things fixed. If they can get this straightened out we would recommend them 100%.

Poor quality - stairway baseboard damage throughout, sloppy paint throughout, stairway railing damage through drywall, drywall dust ingrained into hardwood floors, black burn spots in bathroom mirror, misaligned vent hood, uneven range door, red spot stains on stair treads, glue paste on tile floors (had to pay third party to clean), backsplash tile is curved at bottom (not cut flush). Some of the issues have been addressed however the stairway molding and stringers are unbelievably bad. Not only has the molding been padded with putty ubiquitously to “resolve” but the stairway stringers bow creating a sloppy aesthetic and quarter rounds that do not align flush with one another. Overall not worth the $600k price point. More like $500k. As a first time home buyer, I’m disappointed to say the least. ... More

They are very responsive to any issues that arise.

The process was great overall, communication with sales contact was good, quick build, good quality. Construction contact was not as responsive as he claimed to be and he argued with one or two of our things that we pointed out. We have also been having issues with the warranty department.. lack of response from our contact. He has dropped the ball on us a few times already and it’s only been a month. The warranty process should be much quicker and simpler for the price we paid for the house

Great house and floor plan. Local team was great at helping us through the whole process. Expectations on pricing, design, build times, mortgage process and warranty are all poorly managed. Dates are constantly changing and difficult to pin down. Need to watch them closely.

Had great experience in working with them and very prompt & professional in communication during the construction phase

My wife and I have never had a worse experience than with a company like this. Stay away from any John Weiland development, as it is under the guise of Pulte Construction. We were warned but current residences, but did not listen. The experiences and stories we have are numerous and would be hard for anyone to even believe. Don’t make the same mistake we did.

Issue with flooring, still the issue is open and notified field manager Michael. Field manager said, he logged a warranty request but no response its been 4 weeks and issue is open with the more glue on wood floors.

The experience during the process wasn't good as expected. Some many issues and details. The material qualities weren't good. For example, we can't clean the walls because the paint is peeling. During the walk-in, we found a lot of issues (I can say more than a hundred). We expended more than 3 hours finding issues. Even, our realtor said that it was the first time she saw too many issues during a walk-in. No all of them were solved, but as we needed the house we didn't say anything during the walk-off (celebration day) because we didn't want Pulte to move the closing again. We just checked the 3 big issues we reported 2 months before the closing (they solved them the day before the celebration after we pushed a lot). The other problems are finishes mostly related to painting (maybe around 90%). They used different paints (at different times I assume), so we can see two o more colors on the walls and ceiling. There are parts of the ceiling without paint just the drywall "white color". The painting issues are not related to light perspective as we were told on the wall-in day. As, I told Jack (the field manager) "the repairs that you do not do I will do them", so I started painting. Also, I asked twice (during walk-in and walk-off) about the fireplace how to turning on? And if they could test it. They said me it is just turning on the switch. I tried it by myself, and I realized no gas was there. ... More

Had some delay due to COVID but construction manager Lamar and sales manager David Dempsey kept us in the loop. Attic access has been designed to be in room above fan which is highly inconvenient. Have to move bed and everything just to open attic access ladder. There were few other issues which were/are taken care of.

Overall Ok. Design center was awful and created most of our issues.