John Wieland Homes Reviews

Beautiful Townhouse and a great experience.

Sales and construction team were awesome!

Our builder was incredible. Responsive, skilled, and completely in touch with us the entire way through.

We love our new home. It has had some of the same issues you find in buying a new home, but none of them major and always handled quickly and professionally by Jordan Keels, our site manager. This is the second home we have purchased in the area, and this home is far and above the quality of the last home by another builder. I highly recommend this team.

I love my new home. The finishes and quality is very high. Wieland was easy to work with and were always responsive to my needs during the buying process.

Selecting the neighborhood was easy, all that followed was orchestrated like a well-oiled machine! Our Sales Coordinator was amazing! She clearly explained the process and kept us updated with any changes as the build progressed. We encountered very few setbacks and remained very close to the initial timeline.

Things were smooth since moment one and we were able to build our dream home with the support of a professional, patient and kind team .

They were great to work with. Very professional!

I would highly recommend JW Homes / Pulte. Jordan and the team were a pleasure to work with in finalizing our spec home. For the most part, the craftsmanship is very good and there have only been a few minor issues. For future home buyers, make sure that the opening for the kitchen refrigerator is large enough and electrical outlets would have been nice in the closets and more in the garage. Again, the home was already under construction so much of what was in the home had already been specified. All in all, it was a very good experience.

We bought a fully completed spec home, so for us it was very similar to buying an existing home. The exception was that we got to work with the Site Manager Robert to address the various imperfections. He and the entire team was very responsive, even after the closing when some warranty issues came up. They addressed them quickly and completely. We would (and have) recommended them to other people.

Outstanding floorplans and employees! Workmanship is above average for such a large quantity builder. As always there are some quality issues, but they handle them quickly without a question.

Jordan was professional and responsive to all our concerns

Nice service

Ronnie was great he really took his time to welcome us to our new home and you can tell he truly cares about the outcome of the homes he oversees.

The couple of things we needed help with were handled quickly and satisfactorily.

Buying a Pulte home in the Reunion Community was a wonderful, low stress experience ! Our sales representative, Sara and field manager, Travis communicated with us each Wednesday, giving us detailed updates! They worked diligently to answer all of our questions and address our concerns. The final outcome is a lovely home in a great neighborhood!

Chip and Wes did a great job getting the home done on time for closing. It was a race that they were able to accomplish. They have been very supportive and responsive to issues that have come up since my closing and have been very helpful in every way possible, they even interrupted their busy workday to help me carry some heavy furniture into the home. I'm so happy and pleased to be in such a wonderful new home thank you!

The team was very responsive and walked us through the process. The purchasing process was smooth with no issues. For the price point oh the house we we disappointed with the finish quality / lack of detail in the finish quality. There are soooooo many paint issues. The quality of doors, molding and window sill are poor and lack the proper finish. There are paint spots all over the floor, still working with John to resolve. The flooring boards chosen are of bad quality. We have many many splinters as we don’t where shoes in our house. I’ve now taped them up. It’s been over a month that I’ve eased the issue with John. No resolve yet. Personally the floor need to be replaced due to bad batch of floor boards. Land grading is another issue. I have sod washing away with rain. This has now happened twice, with no response of the issue. I have over 18 different issues raided with John in the past month and a half. Over all we are very disappointed with finish quality of the house. I’ve worked with 3 different builders over my lifetime and very much surprised on the finish quality for being Pulte. JW is supposed to be a higher end brand with certain finesse. This is nothing more then a Pulti build using the JW name. ... More

All in all the experience was very good. As in every construction process there are bumps in the road and there are disconnects between the sales group, the materials purchasing group and the final product. The overall physical structure was built very well, however, it is very important that you bring an external third party inspector to all of your inspections. The speed at which these homes are built, it is inevitable for things to be overlooked or missed and as the new homeowner, your excitement overrides your ability to see everything even if you are in the business. The most important is the pre-closing walk through as you must identify every little scratch and error as once you close, it is difficult to show that this happened prior or post moving in. JW Homes is incredibly good about standing by their product and the "punch list" and does everything they can to correct issues after close. Your project manager is in a tough spot, as he/she is the go between you the customer and JW Homes. Our PM (Harrison/Justin) we had two, were amazing and did they best they could within their power to achieve what was needed. The disconnect is between sales and construction. We chose to use the lighting fixtures that were included and at the design center the words - the lighting will be as it is in the model - were used. This actually means the locations of the fixtures will be the way the are in the model, not the actual fixtures as what we got was builder grade, ok, but our expectations were different. We opted to upgrade our cabinets and include the convenience package. The convenience package however did not include the upgraded soft close rails, although the cabinets themselves did. Again, simple communication and its the attention to detail and not the assumptions that will make your process great. Absolutely critical is the positioning of lights in the ceiling for as what you would take as all lined up and what the builder does are different. Again, this is something we did not recognize during the framing inspection. All in all, it was a good process, the quality of the material is very good, the quality of the workmanship could have been a quite a bit better, however, it is a difficult labor market. The best for last, we were supposed to close on Jan 4, 2023 and had the wonderful surprise to be able to move in on Nov 23, 2022. JW Homes is very smart to give a realistic closing date and then based on material be able to be faster. We would definitely use JW Homes for another home in the future. ... More

Overall pretty good experience including after sale’s warranty program.

Overall we are very happy in Reunion. The community and people are very nice. The building process with Pulte was for the most part as expected. Unfortunately, there were a lot of quality and workmanship issues with the final product. The homes were rushed and it shows.

Roof Leaked within the first week of ownership and bunch of places where there is no finesse. Altogether, JW needs to up their game in workmanship.

Overall a good experience in working with sales team. Home is well built and well architected.

Found numerous problems with the finish quality which could have been easily caught and rectified before sending it for closing. Did not feel like it is worth the money. It was evident that workers did not took good care of the house while they were working, scratches dents, over painting, flooring problem. We were disappointed for sure.

Had some bumps in the road, but in the end, all was addressed. Great communication through the process. Love our new home.