K. Hovnanian® Homes

star-rating (1322 reviews in all areas)

What Homeowners Have to Say About K. Hovnanian® Homes in Sacramento

Read the 64 homeowner reviews of K. Hovnanian® Homes's new homes in the Sacramento area. Sacramento homeowners rated K. Hovnanian® Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4 out of 5 stars
in the Sacramento area

star-rating

64 Reviews - 8 Communities

5 ★(39)

4 ★(4)

3 ★(8)

2 ★(5)

1 ★(8)

Quality 4

Trustworthiness 4.1

Value 4.1

Responsiveness 3.8

star-rating K. Hovnanian® Homes - It was a pleasure doing business with K.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Adolfo P.
  • Winters, CA
  • September 01, 2020

It was a pleasure doing business with K. Hovnanian Homes

star-rating New Buyer

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Plumas Lake, CA
  • January 30, 2020

As a new buyer with K Hovnanian it went well. House is lovely and cozy to live.

star-rating Great service!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Nicholas W.
  • Winters, CA
  • January 08, 2020

The sales team and superintendent were awesome.

star-rating Trusted Homebuilder

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Golara M.
  • Roseville, CA
  • November 27, 2019

KHOV organization and Team Members are trustworthy, friendly, dependable, and play win to win. They are professionals at what they do. I am extremely happy with my purchase. I have become a fan of KHOV and would definitely recommend them to buyers of a new home. ... More

star-rating K. Hovnanian® Homes - We love our home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Sacramento, CA
  • October 03, 2019

We love our home.

star-rating Smooth experience and patience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Noe F.
  • Plumas Lake, CA
  • December 14, 2020

Had a great experience with the entire process

star-rating Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Live Oak, CA
  • August 11, 2020

Great experience on our first home! We love our home :)

star-rating Great Company

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Bryan M.
  • Plumas Lake, CA
  • August 08, 2020

Great company to do business with. Fast responses and always someone available to talk with. Would do business with again.

star-rating Just love it!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Bora K.
  • Rancho Murieta, CA
  • April 28, 2020

Our experience working with K. Hovanian homes was absolutely wonderful and must say that we are extremely happy with our decision to have proceeded. We are now deeply in love with Rancho Murieta and of course our new home that we have moved into. Also it was a big toss between gated community preowned homes and the new homes by K Hovanian and we are truly glad to have made this decision to have decided on the new homes! We love the quality of these homes and the new area and the neighbors are exceptionally charming and wonderful as well. Thank you Jesus! Just love it here! ... More

star-rating Trustworthiness

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Sheena M.
  • Sacramento, CA
  • October 04, 2019

My New Year's resolution was to buy a new home and K. Hovnanian made this possible for me. As I was looking around, I stopped by the Retreat and the Aruba floor caught my attention for a number of reasons primarily the organization of the space. I knew that I will living in it one day and today I am enjoying the Aruba. My new home suits my personality, speaks to me, and brings me a ton of joy. Thank you K. Hovnanian team for such amazing work! ... More

star-rating Sales representative Trisha stood out above the rest

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Sean H.
  • Rancho Murieta, CA
  • December 08, 2020

Trisha provided concrete details of the home buying experience. She helped when questions were posed along with reached out for any updates. The stress of the home buying experience was very hard, but she was there for anything needed.

star-rating Excellent value for price & quality

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Anonymous
  • Lincoln, CA
  • September 14, 2020

Great builder but slow in response to warranty issues.

star-rating Great Buying Process and Beautiful Homes

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 2

  • Eric J.
  • Winters, CA
  • July 23, 2020

The Buying process was done all Virtually which was a bit scary as we could not see the home in person, K Hov and my realtor did and excellent job communicating with me and showing me as much as they possibly could. The home is beautiful almost meeting our “Dream home” we love everything about it. Their has been some issues with the build but the warranty team has been responsive maybe a little slower than expected. Overall me and wife are extremely happy with the home. ... More

star-rating Excellent Customer Service and Professionalism...

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Franklin M.
  • Sacramento, CA
  • January 07, 2020

Stay on top of your options that you requested...

star-rating K. Hovnanian® Homes - I felt very good and awesome Construction of Khov house

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Sudharshan R.
  • Roseville, CA
  • March 24, 2020

I felt very good and awesome Construction of Khov house

star-rating K. Hovnanian® Homes - The entire process extremely pleasant.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Stephanie G.
  • Roseville, CA
  • October 09, 2019

The entire process extremely pleasant. Carla and Josh in the sales office were very helpful and informative.

star-rating Lot 66 and 70

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Anna P.
  • Plumas Lake, CA
  • March 11, 2020

We bought two houses at the same time and assisted by the sale agent who was excellent in customer services.Thank you very much to Paula for helping us from A-Z in the process of purchasing two houses that was not the simple task. We received the the first house lot 70 that looked good on the walk through and we were satisfied . On the second house lot 66 there were some issues of workmanship with a lot of things need to be redone.However the follow up team did well on fixing it and the house was in satisfied quality now. Thank you. ... More

star-rating K. Hovnanian® Homes - I called to see if it was possible to reschedule it but no one

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Francesco T.
  • Sacramento, CA
  • October 13, 2019

I called to see if it was possible to reschedule it but no one got ever back to me and I almost had to rush back from work

star-rating Quality

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Charles O.
  • Plumas Lake, CA
  • November 19, 2019

Fixtures like towel bars or faucets need to be upgraded to quality not bottom end

star-rating Good but not could be better

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Jagdip S.
  • Sacramento, CA
  • November 12, 2019

- The quality of the workmanship and materials used could have been better. - The house is a little overpriced priced for its locations and materials used in the home. - The walls are not well insulated for noise. - The design and layout of the home could be more modern to appeal to younger families. - Responsiveness to reported issues generally has been good. ... More

star-rating Happy

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 2

  • Suzanne C.
  • Plumas Lake, CA
  • March 24, 2020

We love our new home! The GE packages are nice to look at, but definitely cheap products. The dishwasher sounds like it’s trying to find it’s way out of the house! It’s super noisy! Stove is ok but the bottom drawer feels like it’s made of tin, super flimsy. Microwave sounds like it needs to be oiled. But they look good, lol. Had to fix a sprinkler pipe and they used pipe not much thicker than a straw. I didn’t know they even made pipe thinner than schedule 40! They build these houses so fast that there is no attention to detail. We replaced the vinyl, stick on, wood looking, flooring with ceramic wood tiles and found BIG pieces of cut, leftover sewer pipe. It was down in the pipe with a pile of toilet paper on top of it. This was when we removed the toilet for the floors to be tiled. Glad we found that before it clogged and backed up! No weed barrier under the bark in the front yards so weeds coming up non stop. Gutters are waves an full of leftover roofing materials and debris. Outlets in the garage aren’t powered enough for our refrigerator. Keeps popping breaker. Although we feel the price was fair, they could definitely do a few things better and have a beautiful product if they wanted to! Company and employees are great to work with but they are defunded a lot of pressure to get things done fast. They’re super busy trying to fix and repair things so they haven’t been able to coordinate a time to fix things for us yet but I trust they’re trying. They say they are, anyway. They have nice employees. We have a lot of little things that need to be attended to. I would recommend this company, just be prepared to replace a few things and be patient. We have great neighbors so far and that’s probably the best thing about moving in! ... More

star-rating Not what I thought

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 2

  • Anonymous
  • Plumas Lake, CA
  • January 07, 2020

Where to begin. First, the POC changed during construction without notice. We only found out because we hadn’t heard from anyone for so long we emailed and days later got a response. The few times I had to call to inquire about updates for signing or scheduling, they hired part time who didn’t know and refused to get the info. We closed sooner than expected, however, many issues unseen at the time came to the forefront and when we submitted a “ticket” for service nothing happened. The biggest disappointment was the amount of ants that invaded our home. Scores and scores of them. I had to reseal areas that should have been taken care of during construction such as the kitchen and pantry. I was unable to establish entry to portal designed to support homeowners and no one knew how to resolve the issue. It took a week before i given a possible POC email to resolve the issue, but why would I want to hassle with that again? The foreman was the main saving grace. His kindness and professionalism is the only reason I haven’t been further disappointed. ... More

K. Hovnanian® Homes responded:
Good morning! Thank you for taking the time to provide feedback on your recent experience. Sorry that you have some outstanding issues with your new home. We hope that they will be resolved quickly, but if you continue to have problems please feel free to contact us at customercare@khov.com and we can pass along to the appropriate local team reps. Thanks! khovnanianhomes ... More

star-rating Overall

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Anonymous
  • Plumas Lake, CA
  • February 14, 2020

I expect more value for the money, the appliances are cheap and malfunctioned after 1 use. We're still waiting for items to be repaired after being in our home a month.

star-rating K. Hovnanian® Homes - Nice people to work with.

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Glenn S.
  • Roseville, CA
  • October 09, 2019

Nice people to work with. High priced for decent quality. Didn’t love the buying process and definitely wasn’t a fan of the in house loan officer.

star-rating K. Hovnanian® Homes - We like the home but immediately had plumbing issues.

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 1

  • Sean P.
  • Plumas Lake, CA
  • October 16, 2019

We like the home but immediately had plumbing issues. This was not all Khovnanians fault as the city had connected some pipes incorrectly, but I do feel it should have been caught by an inspection ahead of time and not once we had moved in. The city finally fixed the pipes but I am still waiting for KHovnanian to replace my grass. ... More