K. Hovnanian® Homes Reviews in Dover, DE

Our construction Manager, Anthony, is great! He's responsive and informative.

Sales team and crew were responsive and helpful prior to closing. Closing process (even with pandemic restrictions) was quite smooth. However, one month after closing our backyard is still nothing but dirt...except after it rains when it becomes a swamp. Very unhappy with responsiveness of the developer and builder to complete the grading and sod on the property.

Buying our new home from k.Hovnanian was a great experience. Our salesperson gave us great advice. Picking our own style elements at the design gallery was challenging, but fun. Now that we have moved in the construction manager and Khov representative have responded to our questions or any concerns. We are very happy to be here!

As a whole, we were satisfied with the process. It seemed that if anything’s was asked for that didn’t fit in the box as is, it was way too much to discuss. Repair items that I mentioned were not only belittled but mostly unaddressed.

I love ❤️ my new home!

We had a wonderful experience, especially with the sales office representative and the construction crew. They responded to any questions we had and made us feel exceptionally special. On the construction side, we were offered vital advice and we are so appreciative of the K Hovnanian family. I have one recommendation that is for K Hovnanian and anyone who is buying a home. When making selections at the design center, the customer should be provided a picture or sample of all of their selections. We experienced an incorrect selection and we were told that's what we signed for. Well, the customer does not know what product numbers are assigned to selections and the product number is the only description on the document you sign. Luckily, the error was minimal and the construction crew was able to make the correction. The overall K Hovnanian experience was excellent and we have a greatly built home. ... More

All in all, we had a good experience purchasing our home. The sales staff was patient and took time to make sure we had all the information we needed. We were not expecting all the upgrade and add-on options, but felt we needed some to make the house more functional for us. The incentives they offered helped to keep the cost down. The design center experience was more then we expected. The base line finishes were not up to the standards we expected for this price point home so we spent more then we wanted to get higher quality finishes. Upgrades were very expensive by my standards and options were minimal within a given level of upgrade. Dealing with KHOV's financing group was very easy and they offered very good rates. The on-site warranty team was very responsive and took care of all our issues quickly. Penelope and Deborah could not have been more helpful during the construction phase and followed up in person on several occasions. I would do business with KHOV again. ... More