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- Sussex, DE
K. Hovnanian® Homes Reviews in Sussex, DE
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What Sussex Homeowners Have to Say About K. Hovnanian® Homes.
Read all 223 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Sussex area. Sussex homeowners have rated K. Hovnanian® Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
K. Hovnanian® Homes in Sussex Area
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Customer Reviews
The buying experience was just great. Love the home and the few issues we had were fixed promptly
- Frank M.
- Verified HomeBuyer
- August 28, 2025
- Lewes, DE
My wife and I have been very pleased with KHOV. We love the house and they are very responsive to questions or any issues that we had. Overall it has been a great buying experience and can recommend to anyone looking for a new home to look at KHOV
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Denise owner
- Denise L.
- Verified HomeBuyer
- August 19, 2025
- GEORGETOWN, DE
Home first seen and purchased in three weeks great experience!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Fantastic response to warranty issues
- Cassandra C.
- Verified HomeBuyer
- August 18, 2025
- SELBYVILLE, DE
This is my second Khov home. No home is perfect, however Khov has a responsive warranty department. That is why I was confident in making a 2nd home purchase.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Smoothest and most organized buying experience
- Ruby Y.
- Verified HomeBuyer
- August 13, 2025
- MILTON, DE
Home buying is very intimidating but KHov and the entire staffs involved in the process made it easier, informative and doable. They coordinate well with different agencies involved who reached out to us promptly and explain all steps and expectations clearly. We are kept updated on where we are in the process and what’s next for us to do. The home we picked was one of their quick move-ins but we are so happy with the details of its workmanship. We have been visiting different communities and looking at multiple builders in the past 2 years and Monarch Glen by KHov tops it all. The location ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Great Experience
- Kenneth B.
- Verified HomeBuyer
- July 19, 2025
- MILLVILLE, DE
Sales team was low pressure, quick to respond, and accommodating. Site project manager was thorough, detailed, responsive, and accommodating. Mike and Tom were great to deal with throughout the process. Would definitely recommend them.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Beautiful home
- Annmarie R.
- Verified HomeBuyer
- July 17, 2025
- GEORGETOWN, DE
The purchase of our new home was excellent. Our sales rep Tami kept us informed with everything from the beginning to the end. She made us feel very comfortable and answered any questions and concerns that we had. Thank you K Hov, we love our new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not as good as I expected
- Chetram N.
- Verified HomeBuyer
- June 26, 2025
- Lewes, DE
The quality of some fixtures and workmanship is poor. We have several issues. Landscaping was a problem!! The loft is a major concern with the AC. I am very poor on your part we can't use it in the summer!! I am sure you are aware of this but there was no attempt to rectified!!
K. Hovnanian® Homes responded:
Hi Chetram, thank you for your feedback. We’ve met with you directly to review your concerns and have addressed the issues raised. While we understand the frustration with manually adjusting the HVAC dampers to better regulate the loft temperature, this is a standard practice for multi-level homes to optimize comfort through seasonal ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Smooth as silk
- Christopher P.
- Verified HomeBuyer
- May 28, 2025
- Lewes, DE
Caleh and his team were great throughout every step of this process- and they are still answering all of our silly questions months after closing-- we would highly recommend Caleh and KHov-and we love our new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Construction Leadership Not Responsive
- Jeffrey H.
- Verified HomeBuyer
- April 23, 2025
- MILLVILLE, DE
I can't get the head of construction to respond to my texts or calls, never mind that HE reached out to ME asking about whether KHOV installed the right doors inside my garage. I still don't know because NOBODY WILL GET BACK TO ME.
K. Hovnanian® Homes responded:
Hi Jeffrey, thank you for taking the time out to leave a review. We've reached out to our local team in regard to your concerns and was informed that our CCM reached out to you shortly after to no avail. We were also informed that you've reached out to our team to let them know that you've submitted the service request. Thank you again for addressing your concerns and we're looking forward to completing this item for you. ...
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 1
Satisfied
- Robert P.
- Verified HomeBuyer
- April 16, 2025
- MILLVILLE, DE
We love our new home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My experience with the builder’s team was overall very good.
- Mark W.
- Verified HomeBuyer
- April 04, 2025
- MILLVILLE, DE
I was extremely pleased with the initial purchase and move in process, the builder has a gold key move in process where they took me through my new home top to bottom and explained everything to me from the construction to the operation of the appliances and all the mechanical equipment (sump pump,heating & cooling). This builder has responded to all my concerns and showed that they care about correcting any issues that occur. They have been quick to respond and I would recommend this builder to potential home buyers.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Consider all options
- Anonymous
- Verified HomeBuyer
- March 13, 2025
- Lewes, DE
There were many positive elements of working with this group. In particular I loved getting weekly photos of the progress. The people we dealt with were also great and very responsive. On the negative side, after building our house, two months later an almost identical Spec model (same model, almost identical features) was sold two houses away for $80K less. We would have bought that home had we known about it. It was disappointing and still stings.
K. Hovnanian® Homes responded:
Hi, thank you for your kind words—we’re glad you enjoyed working with our team and appreciated the regular updates. We understand your frustration about the pricing of the nearby spec home. Market conditions and builder promotions can vary, and we know how disappointing that can ...
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 5
Bill M.
- William M.
- Verified HomeBuyer
- January 11, 2025
- MILLVILLE, DE
The experience with KHov has been good from the beginning to the current date. The superintendent Tom, is very knowledgeable and responsive.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
I love my home
- Donna S.
- Verified HomeBuyer
- January 09, 2025
- Lewes, DE
Confidence in your builder is so important. I know I have a well-built home. The interior is so well- thought out. The details are beautiful.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Enjoyed the weekly updates as the house was building
- Susan T.
- Verified HomeBuyer
- January 05, 2025
- Lewes, DE
Ask question and make sure you know exactly what you're getting.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Great builder to buy from
- Keith S.
- Verified HomeBuyer
- December 19, 2024
- MILLVILLE, DE
We had a great experience from day one choosing our design then all the pictures of the house being built to the final walk through overall a very quality built house
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very positive experience..
- Petra O.
- Verified HomeBuyer
- November 22, 2024
- GEORGETOWN, DE
My experience was great. From touring the location It was a positive experience. I found the staff to be kind and attentive to my needs. I've purchased a few homes in the past and the staff by far was the most knowledgeable and accommodating.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
When they say they are going to address something, it is addressed quickly, and communicated
- Andrew R.
- Verified HomeBuyer
- November 15, 2024
- LEWES, DE
The sales and PM on our home were great to work with. Both provided feedback in a timely manner. Our walk thru of the house was never rushed and very detailed. Even after several months in the house, the K Hov team remains friendly and attentive.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
K. Hovnanian Homes
- Christopher J.
- Verified HomeBuyer
- November 08, 2024
- LEWES, DE
Great experience, very smooth, K. Hovnanian handled everything which takes the stress out of buying a new home. We couldn't be happier with the quality, workmanship and professionalism.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home in Egret Shores.
- Dennis M.
- Verified HomeBuyer
- November 07, 2024
- MILLVILLE, DE
It was a great experience buying a home in Egret Shores. We are very happy with our new home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Good people with real concern for quality.
- John M.
- Verified HomeBuyer
- October 16, 2024
- Lewes, DE
We were a couple hours from the site so the E-Mail was a big advantage . The job super was always responsive and we let him do his job . During a planed site visit we could see the organized progress and job site cleanliness and we did not come back until competion .
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Last home we will ever
- Henry D.
- Verified HomeBuyer
- October 04, 2024
- LEWES, DE
Workmanship was a 5 however the materials that they are a 3.5
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Great Homes, Great Community
- Gary C.
- Verified HomeBuyer
- September 26, 2024
- GEORGETOWN, DE
We recently had the pleasure of purchasing a home, at Liberty West in Georgetown DE. We couldn’t be happier with the entire process. From start to finish, the experience was seamless and enjoyable. The sales representative Rob I worked with was incredibly knowledgeable and attentive. He took the time to understand our needs and preferences, guiding us through every step with expertise. His dedication to finding the perfect home for me was evident, and we felt supported throughout the process. When it came to finding the right home, the options presented were what we were looking for. We ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not our responsibility!
- Anonymous
- Verified HomeBuyer
- September 17, 2024
- MILLVILLE, DE
There are drainage issues throughout the development. The HOA is non responsive for any requests for owner improvements. Average wait time is over 90 days or more. The lawns are atrocious and were never meant to succeed as no or very little prep dirt required for the sod to grow was never installed. In 4 months they only mowed the lawns twice and it is paid for by the HOA dues. You must pay a Capital improvement fee annually. And you pay a sewer fee for 57 years because the developer passed the cost to the Homeowner.
K. Hovnanian® Homes responded:
Hi, thank you for the review. We are aware of your concerns and have sent a message to local management for further investigation. We do apologize if there has been any inconvenience during your time in your home. If you have any questions, please feel free to reach out to us at onlinereviews@khov.com and we'll try our best to assist you. Thank you again and we hope you have a great day. ...
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 1
BUILDER,GIUSEPPE, HAS BEEN VERY OPEN TO MY PROBLEMS EXCEPT HE HAS NO RECOURSE FOR MY LAWN PROBLEM.
- Kevin S.
- Verified HomeBuyer
- September 16, 2024
- GEORGETOWN, DE
THE SOD I MY BACK YARD SEEMS T BE DEFECTIVE. THERE ARE SMALL PATCHES OF GREEN GRASS & THE REST SEEMS DEAD.THE ARE TRYING TO SAY IT IS A WATERING PRPBLEM YET THE FRONT YARD IS FINE BRCAUSE OF MY CONSIENCIOUS WATERING. IF YPU LOOK AT THE BACK YARD IT CERTAINLY LOOKS AS IF DEFECTIVE SOD WAS PUT DOWN.
K. Hovnanian® Homes responded:
Hi Kevin, thank you for taking th time out to address your concerns. We've sent your message to local management and will provide further information once received. On the day of closing your yard looked beautiful, it may be a watering issue but we'll be sure to have someone look into your concern. Thank you again and we hope you have a great day. ...
Total Score 2
Quality 2
Trustworthiness 5
Responsiveness 5
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