K. Hovnanian® Homes Reviews in Sussex, DE

Our home purchase was excellent. Sales rep to the construction supt. Resolved all punch list items and after settlement used the on line service portal and service rep called the next morning to request what we needed. Site supt shared his cell number and responded on the weekend. Quality produce and great customer service

Since we purchased the house in April, we’ve had two broken windows and a broken door. Despite them claiming they were coming back right after settlement to fix it, they never showed up. We are now three months out and keep calling about these and they keep claiming they’re going to get to it and nothing ever happens.

In addition to the HOA approval delays and utter ignorance, you held a get together for residents on a Saturday about a month ago at our clubhouse and myself and another neighbor weren’t invited! Pretty awful when we have to find out from the neighbors after it was over. I am signed up for every seascape alert, emails etc but that email/notification seemed to miss us. They are awful and that would be a reason for me not to recommend this community

Our purchase experience and process of building was excellent. Since completion, we have had 2 issues that we cannot get KHov to respond to. One with our irrigation system and now with a failed inspection by the Lewes water department.

We had an overall good experience working with our sales agent, Josh.

I love it! Struggling a bit with neighboring construction mess but it’s getting better.

Vicki my agent was wonderful. She provided timely updates since my primary home is out of state. she was extremely responsive to questions, a great experience.

The KHov finance office was not a good experience. The KHov sales rep gave us some incorrect information. We have had three different project managers as KHov builder reps, for the most part they took care of our initial issues but since we’ve pasted the 45 day mark we can hardly get anyone to answer a phone or email. We still have a list of items from the state building inspector that has not been corrected after being turned in 30 days ago.

Location, location, location!!! They have always been the most important item when searching for and deciding on where to buy your primary residence. Next (in my opinion) are Construction Quality, Community Layout & Amenities, followed closely by Price Point / Perceived or Expected Value. Our experience with the K. Hovnanian Team was Excellent considering the important items mentioned above. My wife and I Highly Recommend K. Hovnanian builders and especially the Tower Hill community in Lewes, DE

I feel like I filled our survey previously and was expansive with my answers. Can you let me know why there is a second survey?

The home I have is OK but not great. The home buying experience is disorganized and not well managed. It seems knob is a co!election of units not in any cohesive. Fixing what comes after the sale is a lot of excuses for not doing things like calking or uneven heating. I could do a better job than current management and I am a retired engineer.

Very pleased with condition of home and time spent on time going over the home. However move in date was changed multiple times which made our move from Texas much more stressful than we had hoped

The process from beginning to end was very smooth. The sales person was very good and the construction manager was even better!

Overall, it has been a very positive experience. Our needs were addressed in a timely manner. The sales staff have been helpful.

Overall exciting process, would have preferred more options for fixtures, bathrooms, and appliances, decent value for the money regarding supply chain issues. A bring your own appliance would be nice.

Quality of workmanship was good; few minor issues, nothing major, which were or are currently being addressed.

Love our new home. Great experience!!!

Vicki was great to work with and kept me updated on the progress. Guiseppi was very responsive during the construction process

From the sales experience with Josh and Vicky to the construction experience initially with Dave and then brought to a perfect completion by Giusseppe, I really felt that I picked out everything that I could want in the home and it was delivered on time with perfection. Any minor post closing items were handled quickly by Giuseppe and any questions about the house were answered by both Josh and Vicky. And I still love the instagram videos by Vicky. The Mortgage company with Tammy, Harold and Linda during such a rocky time for interest rates were so helpful and patient. Thank you!! I just wish I could stay at home and play and never work!!! ... More

Smooth experience. Good communications from sales and construction with status updates and pictures.

Very pleased with our Khovanian sales rep Sean Kilroy- he did a great job!

Every single thing in my new home is working. Every surface is free of flaws. No surprises! All I had to do was unpack. Answers to any questions- a phone call away. Great attention to detail and follow up. I sleep well:)

The homebuying experience was great. On-site staff excellent! Our construction manager kept us up to date on the build. All in all a terrific experience! We could not be happier with Tower Hill.

We were heard and kept UpToDate through the process. The communication was excellent despite us being out of state. The design studio was a breeze and the consultant super helpful. We love the community and highly recommend it .

Will never buy a Khov home again!