K. Hovnanian® Homes Reviews

Very smooth buying process and excellent after sale service esp the on site manager

You fall in love with the model home but the reality is you end up with a stript down model. That means pouring concrete, landscaping, rain gutters and so on and on. Towel racks and laundry and cabinets are all on you. Just be aware of all the above.

Should check their craftsman after work finished for quality work, and make them repair unacceptable work. Do not follow up in a timely manner. Would not recommend them.

No major issues other than the surrounding grass and land which requires regrading and reseeding.

Base on the home recent purchases and with comparison to the last KH home.

please be responsible. No follow up, very disrepectful

The house is beautiful and well made. The warranty staff does an excellent job at fixing problems.

I think you have it all together for selling homes great job.

Extra expenses incurred in installing blinds for entry door and bedroom door could be avoided. Cabinet seems flimsy and may need replacing sooner.

We love our house but whoever does the grading is terrible at their job. The neighborhood wasn't planned very well and even thou we live in Florida there are yards with standing water. Some houses have higher floor slab elevations than the house adjacent to it by as much as a foot or more. With just a measly 10' between million dollar homes there's not enough room to properly grade the yards. Like I said, not planned very well

Our buying process was great. We worked with Kay at Reunion and she was informative and quick in response. This said, after 5 months in we've begun to notice things around that house that were missed during the initial walk-though. Missing caulking along the exterior windows, uneven flooring and peeling caulking around the base boards.. And the year.. wow, it is so uneven that it makes it difficult to mow in some areas. Given the look and feel of this neighborhood I would have expected there to be a bit more care taken when working on the house. I'm disappointed by these things, but it doesn't outweigh the fact that the neighborhood is beautiful as is the house. I'd purchase it again, but would have paid closer attention to all of these things during the closing process. ... More

I recently purchased a home in the Mariposa community at Lathrop. Significant number of wide settling cracks within 5 months of accomodation because of which we see a significant increase in pest activity. By the end of 12 months, I am anticipating more settling cracks. When asked if Warranty team can come in 2 times within the 12 month period, the only response obtained is only once according to their terms. Addressing customer concerns does not seem like a priority for ***** homes. The fundamental issue of poor workmanship is not acknowledged and being addressed.

I have a leak in my roof and have called the warranty team 3 times without any follow up, what so ever.

The sales experience with Nick and then Jonathan was great! They were both very responsive to any questions that I had and were always willing to help. Rich and Ash did a great job walking me through the house and explaining everything. They were also very responsive to questions and went out of their way to help when needed. So far the warranty department has also been very helpful. Any issues found have been resolved quickly.

K Hovnanian does not build quality homes. There is absolutely no insulation in interior walls so the house noise travels through the walls especially when the washer is going. Unbelievable. Also, the house paint job inside was poor and the entire house inside and out was dirty. Very disappointed when we saw it and had to clean it all before we moved in. Poor quality in many areas.

YOUR CREDIT/FINANCE TEAM, DOES NOT HELP THE PROCESS. YOU COULD LOOSE A LOT OF CLIENTS WITH THEM. THEY NEED TO IMPROVE ON HOW THEY RELATE TO CLIEINTS

We had a great experience with K Hovnanian. From the firsat visit to the model home through to today 6 months after settlement every interaction has been pleasant and productive. We appreciate their attentio9n to detail and responsiveness to our questions and concerns.

Great people to work with. Very professional and quickly followed up on any needs we had. Truly love our new home

Clear and fluid closing process. Do not use subcontractors to be your representatives.

I keep seeing some material used are not as good as expected

After buying house service should be improved, some of us are first time homebuyers and we need you guys to help us out not just simply say it's not our issue you should have checked earlier.

Poor quality work. Fit and finish was poor. We were given incorrect information during the construction and delivery process. Some items that were "fixed" are now damaged again.

My bad experience when it comes to contacting maintenance

I had a great experience K Hov purchasing my home in LEWES DE, Allen S.

try to fix your HOA