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K. Hovnanian® Homes Reviews in Middlesex County, NJ

What Middlesex County Homeowners Have to Say About K. Hovnanian® Homes.

Read all 78 verified reviews from homeowners that built a new home with K. Hovnanian® Homes in the Middlesex County area. Middlesex County homeowners have rated K. Hovnanian® Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

K. Hovnanian® Homes

has 3.7 out of 5 stars in Middlesex County Area

78 Reviews in Middlesex County Area

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.7

Value 3.5

Responsiveness 3.8

K. Hovnanian® Homes in Middlesex County Area

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Customer Reviews

Lies from Beginning to End

  • Marie K.
  • Verified HomeBuyer
  • February 03, 2024
  • Dunellen, NJ

Moved in November 7, 2023. We could write a book about KHOV @ Crossing in Dunellen. Salesperson NEVER told us about the PILOT program thus we loose NJ Senior Tax discount and NJ Anchor program… a major financial hit. Salesperson NEVER told is the 2 BR Units were Handicap Adaptable… strange since there is NO first floor Bedroom and 16 steps to the 2 Bedrooms. Result if this lie: not undersink cabinet due to wheelchair access; a dishwasher that does not have a drying cycle; a first floor shower that cannot have a glass door to permit wheelchair access. Construction that is so bad that in ...

K. Hovnanian® Homes responded:
Hi Marie, thank you for taking the time out to address the concerns you're having. Our team has notified us that our HOS has been responsive when contacted by our service center and that we're currently waiting on confirmation dates for service. We do apologize if there were any mishaps during your time in the home. In regard to the Pilot program and ADA-adaption concerns they were previously addressed and were set forth in the Public Offering Statement for the community. If you felt that there was any miscommunication on our end we do apologize, and we will work to be as transparent as possible. Thank you again for your time and have a great week. ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Truly the worst experience

  • Mahender P.
  • Verified HomeBuyer
  • January 26, 2024
  • Monroe, NJ

The worst experience I've ever had involved a dishonest salesperson, lack of transparency, limited upgrade options, and a terrible experience with the Khov mortgage lender. The home quality falls below the standards and I feel it’s waste of money. Lack of customer care. I understand the real estate market was in boom, however it doesn’t justify losing all hard-earned money. Only one good person I could think of is Justin.

K. Hovnanian® Homes responded:
Hi Mahender, thank you taking the time to address your concerns. We do apologize if there were any inconveniences during your process. We strive to be as transparent as possible when it comes to fees, options, and etc. We are aware of your recent service request, and it will be addressed during your you-end review. We appreciate the feedback, and we hope you have a great week. ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Never listens to buyer & too many issues in a new home

  • Govardhan P.
  • Verified HomeBuyer
  • December 10, 2019
  • Monroe, NJ

I know you will never reach to me for my issues: The warranty guy Phil is not ready to listen to your issues and has ready made answers. The whole first floor shakes in the home and things rattle the answer by Phil is “ The home is constructed to shake in the first floor” I am really not sure for what I paid my money for Really disappointing to having made business with Khov

K. Hovnanian® Homes responded:
Good morning! Sorry to hear that you are having problems getting your issues repaired to your satisfaction. If you continue to have issues, please feel free to email us at customercare@khov.com and we will pass along to the appropriate local representatives, thanks! khovnanianhomes

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1