K. Hovnanian® Homes Reviews in Cleveland, OH

The actual home-buying process and the people involved at first were great. However, now that I have lived in the home for almost three months I am disappointed with a lot of elements of the home. The workmanship does not match the price tag. There have been many issues we've already had to address with the warranty department (Steven is amazing!!), and others that have not yet been resolved. The contractors they used for the concrete (CGI) were an absolute mess. I had workers yelling at me on my property for trying to access the home I was living in, as well as cracks in my driveway on brand-new concrete that had just been left by their team. Whoever painted the inside of the house did not show any attention to detail, there are many imperfections throughout this home. Running paint left dried bumps on the wall where it is visible to a person at eye level, how do they miss that? The carpet transitions are terrible, I step on metal all of the time. The cleanup crew was a mess, there are STILL pencil marks on the LVP flooring I am finding throughout the house. My front door is dented and still not fixed, my garage door makes grinding noises when it opens, and so much more. I was so pleased with the staff I worked with in buying the home, but the rest of the process has left a lot to be desired for a nearly 600k price tag. ... More

Well the house has a number of issues… chipped bathtub ,cracking ceiling and corners, cabinets pulled away from wall, floors squeak,master shower is not level. Doorknobs falling off. The paint used is awful, you cannot clean matte paint! The landscape is poor- plants all coming up out of the ground! Garage is very small. Mine has footprints all over the ceiling!! I might have forgotten something.

We have incomplete projects — we have been in our house more than 5 weeks. Lawn is very uneven—difficult to walk on. Mowing will be difficult. Most important, the deadbolt is misaligned and can’t be used—a safety issue. I also felt the workers were careless—drywall paste left on concrete and a few raised “bumps “ in the basement area.

Wonderful experience with the sales rep, Brandon. Who seemed to have to do everyone else’s job as well. Construction manager gives false hope. Overall, I love my home.

Well my review might be a little different if I wasn't currently watching my 71 year old husband using a rototiller, a rake and wheelbarrow to flatten a backyard that should have been graded before we moved in. This house was supposed to be our "not do anything to it cuz it's new" house...well not so. I wish I knew 3 months ago what I know now. I would not have bought new let a lone a KHOV house. Connie L is fabulous and Adam is fabulous. I'm quite sure Adam's work load is impossible to keep up with, and perhaps if the contractors did their job correctly in the first place, Adam's job would be doable. I'm here 3 months I still don't have painted wood trim from where the warped pieces have been replaced, I still have tape from the original walk through that haven't been addressed. My house is a quick move that has been vacant 7 months before I moved in, and it's impossible to keep my floors clean because my backyard is nothing but mud ALWAYS!! Now as far as the design of the house itself......I wish I would have been more focused on it when I first looked as again I would not have bought it, so please take these suggestions and present them to whomever designs your houses. There is literally nowhere to put your shoes when you walk in the house...no front closet or mudroom...I HATE THAT...when you walk in my house your greeted with smelly shoes...YAY!! No place to put guests coats or shoes. This is a daffodil house in case you didn't know...there is no light switch for the small bedrooms to access the main hallway, so if you get up at 5:30 am and it's dark you have to fumble your way to the light switch by the door...there is no light coming out if the master bedroom hallway....you've essentially given us a 320k box....youre so cheap that you couldn't give us 2 carriage lights outside, no window on the front door. I could go on and an, but I'm SUPER disappointed, and I have family and friends looking to move and as much as I'd love to have them for neighbors I will not be recommending this builder....sad ... More

The garages are compact so take that into account. Insist on reviewing ALL terms and conditions (including the HOA guidelines) before you start the purchase. Don't be afraid to inquire about the overall site plan and schedule for the various phases of the community. But overall I am satisfied with the quality of our home constructed by K. Hovnanian. As a first time home buyer I learned a lot and the construction manager did a great job educating and informing me throughout the build process.

Waiting on my missing roof shinges to be put up. Interior issues also and no shower door.

The whole process was stressful but it is over now.

Very nice and always let you know the progress of your homes

Which builder paid more attention to co. that poured foundation,which resulted in a back wall in our home be off.It left floor joist and floor un level and a unhappy buyer.,when it came to repairs after accepting the house ,Adam was johnny on the spot,with repairs.

All the project managers working my development did a very good job responding to questions and concerns. Didn’t have one problem at all

I've had no issues with any of the people that ive worked with. My only issue is why would you let so many families move into a house that doesnt have a useful backyard for months at a time with no end in site. I have a dog, I would of like to have brought more plants and flowers from my previous home etc

Product is good for the price, staff is helpful, great design

Very efficient home-building process. KHOV knows what they're doing!

Everyone I worked with was responsive and followed up in a timely manner.

Wendy is an incredible sales person!! Very flexible and fun to work with. Steven, Nick and Jake have been very responsive to resolve issues. Everyone is professional, friendly and knowledgeable. Your team is top notch!

Over all it was a great experience with khovanian builders, only thing I would say is I wish you could have a little more time to make changes. You always think of other things you would like to add or change and 7 days is not enough.

We are very happy with our purchase! No part of the process was mysterious and the communication was clear and effective.

Friendly and responsive staff from sale and mortgage company, to on site staff to address any issues.

Builder Profits by offering lowest acceptable material and quality and cuts corners wherever possible. The lack of options for better quality paint and material is disappointing.

The purchasing process was a breeze, after that; not so much

There were items that I would have liked to have included and they refused. In this northern area, I would have preferred to have the garage insulated and the hvac included. It makes for a very cold environment in the winter and hot in the summer.

We got a bunch of issues that we have brought up to our contractor. So far we have been told that we should report them all before end of year. We got exposed electrical wires in are garage. The general contractor was switched out on us. Issues with so called premium lot.

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For the most part was a good experience. Lisa was amazing and super kind she helped us design out perfect home and answer any questions and if she didn’t know the answer she found out. Ryan was also amazing and kept us updated weekly. We was sad when Ryan moved. Only complaint I have is when we moved in furnace wasn’t working and we let the builder know over and over told called the company to come fix it. I assume it was the hvac company slip up but regardless got to the point where I got it fixed. Also on of our plugs by the stove keeps tripping which isn’t safe and should been checked before since we wouldn’t of known during walk through. So have to go through home warranty on the issue we will se how that goes and don’t have to much hope on the 11 month Inspection but I hope I’m proved wrong! ... More