K. Hovnanian® Homes Reviews in Cleveland, OH

I can honestly say that from the moment I met Tiffany I felt like my search for a home was over. She was terrific about explaining everything, patient ,extremely knowledgeable, and to her and Wendy's credit the customer service has not stopped just because i have assumed the house. They are right there to answer any questions that i still need answered. They are first class and if i were starting a business i would start my company with those two. thanks for everything.

We love our new home; however communication could have been better and felt our concerns were brushed off. Paint on walls and wood trim SHOULD have been done better.

Very efficient home-building process. KHOV knows what they're doing!

Everything was great. Ryan and Keith were a pleasure to work with.

We LOVE our home! Our salesperson was the best, she did not oversell us on anything and was a true advocate for us through the entire process. Our project manager was also great! He was always available for questions and really easy to talk to. My only complaint is the paint job was pretty sub par which was disappointing because everything else was done with such pride and craftsmanship.

Workmanship on all interior areas is exceedingly poor (fit & finish, molding for both floor & door trim, painting, lighting, cabinetry). All construction work felt rushed with inexperienced or incompetent trades in all areas. After this experience, would not recommend K Hovnanian for new home construction in any manner.

In the beginning there was a lot of support. Once the contract was signed and the home building was moving along that changed. I was being put in the middle between the home builder, construction manager and finance company. I had one person tell me to get with the other and there was a serious lack of communication. It was not a pleasant experience. Also when I moved into the home, the floors were still very dirty and had sticky residue on the floors from the adhesive used to lay the floor. The basement had water backed up prior to me moving in and now the floor in the basement is still extremely direct and I cannot get the crud from the flooding off the floor. My yard grade was absolutely horrid and I had to deal with the inspector coming out to the house 3-4 times because the builder was not responsive to the request of the grating being corrected. The house still has the black driveway barriers there as I could not lift out of my yard as it’s too heavy. The backyard still has debris which is a safety hazard. ... More

Steve has been a great help throughout the whole process very responsive. Unfortunately other than that construction managers have been moved around and we eventually had to have Keith involved and now have his direct contact so hopefully things get fixed 7 weeks after gold key presentation.

What a joke. Watch out they lie to you. Felt like I was buying a car anytime I talked to my salesman. Everything seems cheap in the house (although it does look nice). We had water in our basement 4 times. I think my wife cried once a week. Feel like the happy experience of buying a new home was robbed from us.

They are great builders and we look forward to enjoying our new home for years to come!

We are very happy with our home. We love it. There are a few minor issues that came up during the process, but overall we are very satisfied with the work that was done.

We were surprised by how inflexible they were. Also, the house was cleaned nicely but they left a bunch of scrap and junk in the easement ditch on our lot behind the home. We will have to live with this unsightly situation until spring and then will have to clean it up ourselves or pay someone to clean it up. We were told they will level the yard somewhat and put down straw which did not happen

Streamless experience, everyone encountered at K Hov made the process enjoyable.

This is a production builder. The emphasis is creating a stream-lines process to build a home in the fastest time possible. That is a good thing, just know that the selections are extremely limited and once you have made your selections, there is no turning back.For the most part, employees were helpful and easy to work with. When adjustments and remediation were needed on the house, they were completed in a timely manner.

Very good experience..would recommend builder.

And they jumped through hoops to make my dream come true! I really appreciate everything they did to help me make my deadline. The response time and communication was great.

Woodwork was poor! Way too much caulking to cover up too long/too short cuts and gaps. Electrical was barely adequate and placement of receptacles and switches should really be done BEFORE they’re installed. Feel like not nearly enough pride was taken by the various subcontractors, especially for the price point of these homes!

Everyone I worked with was responsive and followed up in a timely manner.

Basically the home building experience with KHov has been a good one. There have been a few "bumps in the road " along the way, but they were handled professionally by the KHov personnel in a timely and complete fashion.

Steve did an excellent job from the beginning of the process to the ending. He is awesome! Perry in the new build dept. is awesome! I have had an excellent process and highly recommend Cornerstone Allotment!

We highly recommend if you’re looking into building a house, choose K Hov. Adam is an awesome guy and extremely good as his job and makes the process so much better. The house was built so well and we couldn’t be happier with everything!

Wendy is an incredible sales person!! Very flexible and fun to work with. Steven, Nick and Jake have been very responsive to resolve issues. Everyone is professional, friendly and knowledgeable. Your team is top notch!

This was far the easiest and best home buying experience I ever had. Everyone throughout the process was helpful and kept us informed on everything that was happing.

Overall very happy with the house. Quality seems good and enough choices to let you customize layout. Positive-Lots of choices vs other builders, mechanicals very good quality, communication very good throughout Marlene(sales) and Chris(Construction lead), every issue throughout handled promptly, ahead of schedule completion, responsive after the sale. Negative-Somewhat strong armed into using K Hovnanian Mortgage, MDF molding should not be used its garbage and too easily damaged, pricing of some options very high.

I highly recommend this builder to anyone looking for a new home. The quality of workmanship is excellent. Steve and Melissa are great!