K. Hovnanian® Homes Reviews

serious, responsible, very professional staff, quality of service, integrity at all times pending our process was transparent and effective, my family highly recommends them

Bought the townhome in Union Park. The house is so well insulated we have not had the air conditioner on for several days in May. The customer service staff, account manager and construction supervisors have been fabulous to work with. They respond the same day to questions.

Great experience and company.

Overall very happy with the house. Quality seems good and enough choices to let you customize layout. Positive-Lots of choices vs other builders, mechanicals very good quality, communication very good throughout Marlene(sales) and Chris(Construction lead), every issue throughout handled promptly, ahead of schedule completion, responsive after the sale. Negative-Somewhat strong armed into using K Hovnanian Mortgage, MDF molding should not be used its garbage and too easily damaged, pricing of some options very high.

Beyond satisfied with small issues that can get fixed

Love our home. Very receptive to issues even after we moved in.

Our sales person Laura was very thorough and made wonderful suggestions for important improvements we would not have thought of and our builder Will is very attentive to detail and quick to resolve the few small issues that may come up

Thank you KHov team for building us our family home.

The staff from sales office was very responsive and helpful in any way possible to gets thins done with the challenges due to COVID-19. Really appreciate their support!

From the sales team to the delivery team and after support team we have been treated very well. The teams are very professional and care about us and their products.

Our first home buying process was very smooth, Nichole and Giorgio made sure to update us during the entire process.

We had a few hiccups with the selection process. Be sure to be clear about what you want during this process and follow up on whether or not it is being implemented during the building process. Overall we were extremely pleased with the outcome of our home. Aside from the nails in the carpet that were not nailed down properly, we didn't have many complaints.

We didn’t face any hurdle while purchasing or moving to the new house. Joe and Mark did good job.

The sale consultant are nice.

Our experience working with K. Hovanian homes was absolutely wonderful and must say that we are extremely happy with our decision to have proceeded. We are now deeply in love with Rancho Murieta and of course our new home that we have moved into. Also it was a big toss between gated community preowned homes and the new homes by K Hovanian and we are truly glad to have made this decision to have decided on the new homes! We love the quality of these homes and the new area and the neighbors are exceptionally charming and wonderful as well. Thank you Jesus! Just love it here!

The townhome was delivered on time and as promised. Very few issues encountered in the first month post-closing. They are being resolved in a timely fashion and with excellent customer service despite the unfortunate timing with the COVID 19 virus

great experience overall.

We love our house. Very comfortable and spacious. Tyler was very friendly, professional and informative.

Just make sure to tour your potential home during as many hours of the day, to ensure lighting and heat.

I have bought many new homes over the years and I would say this was the best experience. During the last two months of construction I received either weekly or every other week, an update from the head foreman ,via text, on the progress and often he included pictures. It was also the cleanest walk through ever. There were only a few things that I saw needing very minor attention and it was done within 24 hours.

Nice house

This is my first time buying a brand new house. Was always older homes, I was very pleased with the project manager Mike. He went above and beyond helping with issues after the house was closed on. I had a few issues with the sales people, all I can say is make sure to read all the fine print. I sent my concerns to the builder about The sales part this but never heard back from them. As far as the work and quality of the home again I can’t say any bad things and only good things about the project manager. He really has a passion to make sure you love your new home. Thanks Mike!

Everyone from sales associate Tamara, construction manager Tim and The people at KHovnanian mortgage (Odalis and Lisandra) were outstanding. What a great home buying experience!

Not bad

I recommend KHOV for new home buyers.