K. Hovnanian® Homes Reviews

Builder needs to step up the game at higher standards, they just promise and under deliver. We bought homes from your competitiors Lennar, Toll, Dr Horton, I never had bad experience as I got from your builder. Worst experience overall... sales folks are nice but Project management team for delivering house on time is really bad!!

Builder did honor contract price during a period of shortages and price increases. People were great to work with except for our contact at the design center who made some errors and refused to accept blame. That individual is no longer with the company, we understand. Once contract was signed there was no flexibility to change or modify anything . The house seems to be built well but I feel they undersized the heating and cooling system for a two story dwelling. Overall the house is enjoyable and modern and comfortable to live in. I do think that cramming a total of nine houses in a cul du sac has crowded the sight lines and curb appeal of our property that was not evident during the lot selection process. We also have some minor correcting issues and the fixing sub contractors have not shown up to make the corrections that were promised. The builders warranty manager however has been a pleasure to work with as has also been the builders building superintendent . ... More

Kirk was there to answer any of my questions

Overall experience was smooth. I wish they had A option to add A pool?

The home is lovely but there are several workmanship issues we weren’t expecting (Windows are not the same size on the top versus the bottom for example).

I would recommend them. However we would have liked a certain level upgrade to the back yard (this was the third new house we purchased, but the only one with zero upgrade to the backyard).

Great home builder, very satisfied

From the sales person to the builder all very helpful answered all my questions even If it was off the clock always give me there time. love the experience

Great service, if there was anything we needed we were able to get in contact with someone to discuss everything

My home experience has been great. Dennis has done a great job staying on top of things

Khov is professionally managed company and I feel lot safer to buy home with khov than many others. It feels sad to see how builders delay construction for ever. Current home was a remote purchase and visited only for final walk and closing and they took care of everything very well and I am happy to be khov family.

Vanessa was very helpful each step along the way. She gets an A+ for customer service and follow-up. Much Much Thanks to her!

The framers were fantastic. Most of the contractors are garbage. When we moved into our home we found we had a water pressure issue after new lawn install builder blames city city blames builder still no fix. Many small drywall issues never fixed. And still missing light fixtures in the home a month after closing.

Buying a home without seeing it and being 1000 miles away was tough. But FeliCa, Kevin and Monica went above and beyond to make it as easy as possible. FeliCa made sure to keep in contact with updates all the time Kevin handled the pressure of me pushing to get it done early and texting pictures every once in awhile to show great progress.

We had a wonderful experience! They really walk you through the process, and take the time to provide quality service. The homes are gorgeous, and great value for what you get in return.

Overall, Great experience. Met all my expectations. Very responsive to issues.

The agents involved and most especially, the Mortgage folks were incredibly communicative and responsive. While any new home has some "growing pains" everyone has, so far, been incredibly on point at addressing some very minor details.

The entire process from booking to closing was very smooth and I am satisfied with the quality of constructions. Overall satisfied and would recommend others to buy homes from this builder.

Upgraded A/C system has 3 separate controllable zones, allows us to set temperatures to suit the usage of different living areas . For the cost it offers great value for money. The site superintendent was very knowledgeable and answered all questions really well.

The process was okay, but not the best for my first homebuying experience. There was a lot of lack of communication and just general issues that were shoved under the rug. I do not recommend the KHov Mortgage company at all. The woman assigned to me was new and did not answer any of my questions, instead just rushed me and tried to get my money. If I had to do it again I would be going with a personal lender.

For how long we had to wait, I’m not so satisfied. Things still need to be fixed, workmanship was horrible. You need to hire people that know what they are doing. Covering a grout mistake is terrible. My grout is horrible. Was told nothing can be done. I’m sure I will in time love my house.

We had a good home buying experience。

Quality of Material not excellent

Our experience with K. Hov has been fantastic. Our home design "Serenity" has efficient use of space and is extremely functional for a single family. Our build team is fantastic, specifically the build manager, Sean. We built during COVID-19 and had significant delays like every industry did, but Sean kept us in the loop and was always up front and very responsive if we had questions or concerns.

Super nice upon first meeting. Was told we had 24 hours to decide on lot w/o a deposit. Called 20 mins after visit to set up earnest and was told the lot we chose was “sold”. Sales person Heather G was always “out”, stopped doing the weekly follow up calls as promised, hardly responded to texts. Lied about various parts of building process instead of just saying she didn’t know the answer. We had 4 general contractors during the entire process. Eric T was amazing!. Did all he said he would do and then some. He was responsive and caring! If it weren’t for him we would have walked away from the house completely! The quality of the home for the money paid is crap! The trades don’t pay attention to detail. The “upgrades” aren’t really upgrades and I’m constantly filing warranty claims, been in the house for a month. I will never buy a K Hovanian home again! ... More