K. Hovnanian® Homes Reviews

Overall the whole buying process from beginning to the end was very smooth. I got help instantly everytime. Would definitely buy another K. HOV.

Meredith of Dfw Seventeen Lakes community made sure to take good care of us as customers. She was quick to rescue our experience at critical times and ultimately made us feel appreciated and valued. Thanks for Meredith!!!

The employees at K. Hovnanian Homes are so good to work with. I love the use of the square footage in the home. It is a great space for me and my girls. The neighborhood id in a great location with both schools so close that my kids can walk to school It's been an amazing time saver for me in the morning.

We love our new home. The quality of construction is superb. All our friends and family members are at awe seeing the house!! Drew was outstanding. A thorough gentleman and a friendly professional! He attended to all our questions and issues with lots of patience and was very understanding of our concerns. Eban was awesome too. We highly rate Hovnanian and would recommend it to any home buyers.

Very happy with the ease of the entire process.

The sales staff and construction staff are top notch. Friendly, responsive and have a true interest in wanting you to love your new home. Look, issues happen. It's how your builder responds and corrects problems that is key. They get resolved quickly and even post sale the warranty department has never said no to an issue. They want you happy.

The home buying experience was twofold. Our sales representative Danielle was awesome to work with and was very accommodating. The KHOV mortgage process was not as good. There was a lot of sending and resending documents. I had to explain several times where my bonus money came from though it was on the paystubs I sent. The house itself is well made and well appointed. My biggest complaint is that the landscaping was/is terrible. Four months in and half of my backyard sod is dead though I water it as prescribed. Additionally, the yard was not properly rolled and it is so even, I roll my ankles when walking across the yard. I haven't yet dealt with warranty, but our first KHOV experience with them was fine. ... More

Ask question and make sure you know exactly what you're getting.

We are moved in and had a great experience with sales staff Kris and warranty Forman Josue!! They were very responsive. Kris did a great job communicating and getting us in our new home!! We are blessed to be in great community,

My lawn was 3/4 dead and it wasn’t fixed

Workmanship was a 5 however the materials that they are a 3.5

The process from start to finish was educational. Picking out what features we wanted was fun. The end results were beautiful.

Too many issues since buying the house. The builder is taking care of the issues immediately but still it’s just too annoying to deal with so many issues and especially for the price paid for the house. The house is just too expensive for the quality provided.

Sales staff was good and are limited to what they can share. Craftsmanship with the building process is not at the level I expected. Some corners have been cut with the interior of the structure. The unfinished garage has numerous flaws in the workmanship. Significant amount of money spent on upgrades that don’t live up to an upgrade with split wood and damaged or unfinished materials.

I had a good experience and Devin was the best very understanding.

Quality of workmanship was good; few minor issues, nothing major, which were or are currently being addressed.

Buying experience was great.Overall I will recommend some one. The sales person was super friendly and very committed to her job.

New construction can cause delays but not only are the majority of owners living with horrible clay yards but owners who have been here since last year have horrible large clay patches and very undesirable type fragile looking so called grass installed .. on other hand homes not inhabited have the rocks and clay cleared grass already spread if there's not a qualified lawn care company being used refund the cost to each homeowner that wants to do it themselves

The selection of homes was nice, and sales agents were helpful. What we didn’t like is that the house felt rushed. The backyard was sloped which was not explained to us, we would have never chosen this lot if that was the case. There was a lot of construction debris left (nails, wood, metal) on the front, side and back of house. Painting in the house was rushed there was lots of overspray left behind on door knobs, hinges, and floors. Would be nice if fence was coated rather than bare wood

Overall value for money without a doubt and great mortgage and sales experience but kitchen cabinets and craftsmanship is sub par. Overall it’s still value for money!

By far the best buying experience we've ever had, so much so that we even referred my sister who also bought a house in the same subdivision! I cannot speak highly enough for Susan, our sales agent, Alan and Roger who helped with the construction. The house is very sound, quiet, the experience was a breeze, and the overall enthusiasm from the team was great. Everyone that has seen our home has had nothing but praises, and we could not be happier. However, I do have 1 complaint, and that is with the finishing and use of finishing materials. Towards the end, all of the touch up work, finishing, trim, paint were clearly very rushed. The quality of workmanship is extremely poor with lots of areas needing touch ups, broken/chipped tiles, one of the stair railings shaking a lot, almost noen of the spindles are flush with the base of the stairs leaving a significant gap, and almost every single piece of trim/moulding is damaged with dents and defects throughout the house (framing around doors, baseboards, etc). I understand builders grade material is used for these types of construction homes but the defects should have been patched, sanded, and then painted rather than just covered up with paint. We've found the same issue on the exterior of the house as well Although these are just cosmetic issues, they really take away from the "polished" look we would expect for a new home. I will include all of these on my 45 day list of items that need to be revisited/fixed. Overall, my family and I love our house and think this may be our forever home - I would specifically like to recognize the team we worked with, Susan, Alan, and Roger at Town Creek Crossing who were just incredible! ... More

Our sales rep and building manager were great shout out to them :)

As a first time homebuyer, KHov made the experience pleasant and seamless. Mike was very responsive even after the purchase was completed. They made the experience feel personalized. I would definitely consider purchasing from this builder again.

I think the best part of buying my first house was having Donna M. as our contact person. From the start she was very helpful and sincere. She was always available every step of our house buying process. She is a valuable gem at KHOVnanian.

The overall process of buying a home from KHov was relatively easy and stress-free. The sales team guided me through the process of the various steps along the way and I was kept up to date on the progress of the build through weekly pictures. We had a few initial issues (as is always the case with new-builds) and they were addressed right away. Everyone along the way (sales, builders, designers, etc.) was friendly. Probably my only issue with the KHov process was that the standard cabinets, flooring, and fixtures were incredibly basic / cheap, essentially forcing an upgrade on almost everything. It would have been a more pleasant experience if at least some of the standard features were at least mid-level in quality. ... More