K. Hovnanian® Homes Reviews

Sales team was great. We are still settling in, and there are a few things that need to be adjusted/fixed (uneven cabinets, shower doors, etc), and since the companies are not local to the city, it can take some time from the time you call until the appointment. The customer service from K. Hovnanian has been great, though.

Overall a very nice home. But the contractors that were used were complete trash. There are several issues with the home still that I’ve asked to be fixed even before closing that still have yet to be fixed. Brick issues, drywall issues, paint. The urgency to get these issues fixed is close to none. Am I overall happy with the home? Yes. Would I buy from Khov again? I don’t think so.

K. Hov went over and beyond to make sure my home was perfect. The process was a great experience. This is my first home here in the valley. The team was great, they helped me every step of the way.

We loved our new building experience with KHovnanian! The process was very smooth and extremely well communicated throughout the entire process. We loved the weekly updates and being able to communicate easily with the construction team and sales. We would absolutely recommend KHOV to all our family and friends.

There are some issues with the house faded paint, backyard outdoor light is not working and two bathroom air vent are not working properply.

I had a great overall customer experience with this home. The option package I chose ended up being absolutely stunning and the home is perfect for my every need. Couldn't be happier going with K. Hovnanian for my first home!

The whole buying experience through sales process through underwriting process along with final move-in state of craftsmanship of property is worst we have experienced. When we finally moved into new house, the craftsmanship of paint, cleaning, and high traffic area was neglected. This required us to continue chase construction management to improve quality of work. The white glove service for new home ownership was non-existent for luxury developer such as K Hovnanian as promised during initial Sales Process. This was one of our worst experience at buying new construction, which we still continue to face with getting things corrected as mentioned above. ... More

Get an inspection from an unbiased 3rd party and don't sign a single paper to close until all items are cleared and re inspected.

Pretty simple process. Would have liked visual updates sooner than i received but I’m very happy with things. We love our home.

Besides Covid Pandemic affects, I had good experience from first day I went to sales office to the finish.. the sale agent had good customer service, was patience, supportive, able to return my calls and keep me updated

It was good though it was first home for us, lot to learn on a house and construction process. Only drawback was the sales agents were not flexible to modify or add some upgrades a week later of purchase.

Our contacts at K Hov - from sales to the loan department to the construction oversight has been amazing. They are friendly, responsive, caring, quick to get answers or fix issues, etc. We really could have not had a better experience with their team!

I'm a first time home buyer. Travis and Bendra made the whole experience pleasant. They were both attentive, responsive and professional. Couldn't have asked for more from KHov.

Just bought my first home here at the Enclave at Boca Dunes. My overall experience working with K. Hovnanian has been very positive. Monica, our K. Hovnanian representative, was courteous, professional and genuinely supportive throughout the entire process, responding to all of our questions and concerns in a prompt matter. She truly cares about her buyers and was steadfast in her commitment to us throughout the buying process. Tim has also been extremely helpful responding to any questions or minor issues we’ve encountered since moving in. My wife and I are extremely happy with our new home and are very proud to be a part of this wonderful vibrant community. ... More

I just purchased my home and the experience was great. I love my new home. The staff were friendly and informative along the whole process. I am happy with my purchase. The price was good based on the market. I feel like this purchase was a great investment and I look forward to living in my home.

Great experience and excellent communication.

Cooperate is awful. The office was terrible with customer service.,, Construction Manager was all that was helpful through the entire process.

Patty was great and very helpful when I had questions!

Will, Robbie and Crystal were awesome throughout, but very sloppy work. Issues after close still have not been addressed a month after closing.

I had a great experience with this builder. I love my new home.

Everyone that works with K.Hov is great we really enjoyed the building process

I had a great experience in buying my K Hov home. Great customer service and home workmanship!

Workmanship was poor and poorly supervised by supervisor. Had 14 issues that needed to be fixed a month later only two issues addressed 12 remain in limbo

Helped out right away whenever we had an issue with the build. Good choice on land to develop.

The overall experience is fine but there is a major issue with the noise and frequency of sump pump. The quality assurance needs to be enhanced. The location is great with nearby bus and trains stations with direct trains/buses going to New York. Great access to shopping areas and parks.