K. Hovnanian® Homes Reviews

We have no problem with the first person assigned to us about bringing up what needs to be fixed/touch up in our new home,he was very responsive even on a weekend but khov change the person that who should he assisting us with our house concerns,the replacement is no lt as responsive as our first guy to the point that my WO expires and have to do it again and again due to scheduling,I did my best to tell him that my work schedule variea and communicating with him my my availabilty was.Still no fix,now Infound more things that needs to get fix and Ill open ticket again until this gets done

The salesagent is so amazing.gave us all our demand including big discount to help paying our downpay.ent..very nice guy!

During the sales process everything was amazing, the house itself is great. Now when it comes to getting things done and replaced. The representative for my community is not very communicative, says she will do something and doesn’t. Have talked to her several times and nothing gets done.

The homes are beautiful, but everything was built cheap. Materials under was the cheapest materials ever.

Thanks from finance, support and administration, and service department for all their support and help regarding this home purchase process, but the material quality and the way the house build is very cheap and lots of issues observed during the walk through and after that even its model house, but a special thanks to service and support team to helping us fix these coming up issues.

Our purchase experience and process of building was excellent. Since completion, we have had 2 issues that we cannot get KHov to respond to. One with our irrigation system and now with a failed inspection by the Lewes water department.

The actual home-buying process and the people involved at first were great. However, now that I have lived in the home for almost three months I am disappointed with a lot of elements of the home. The workmanship does not match the price tag. There have been many issues we've already had to address with the warranty department (Steven is amazing!!), and others that have not yet been resolved. The contractors they used for the concrete (CGI) were an absolute mess. I had workers yelling at me on my property for trying to access the home I was living in, as well as cracks in my driveway on brand-new concrete that had just been left by their team. Whoever painted the inside of the house did not show any attention to detail, there are many imperfections throughout this home. Running paint left dried bumps on the wall where it is visible to a person at eye level, how do they miss that? The carpet transitions are terrible, I step on metal all of the time. The cleanup crew was a mess, there are STILL pencil marks on the LVP flooring I am finding throughout the house. My front door is dented and still not fixed, my garage door makes grinding noises when it opens, and so much more. I was so pleased with the staff I worked with in buying the home, but the rest of the process has left a lot to be desired for a nearly 600k price tag. ... More

Workmanship looks to be done in a haste. Seems like the house was put together very rapidly. Had major issues with ceiling fan plates as they were not set flush to the sheet rock correctly. Fire sprinkler pipe in common wall was not covered appropriately with “fire plate” to prevent puncture, and was accidentally struck when installing a TV. Construction company who Placed utility cable box easement was placed too far in on property line instead of on property shared line. I’m having to have it placed underground in order to expand my driveway width. Seems like they want the cheaper route with the tubular green capsules that stick out of the ground, which looks hideous. American Richmond homes property houses across the street did not have these in place. Everything was put underground. ... More

Well the house has a number of issues… chipped bathtub ,cracking ceiling and corners, cabinets pulled away from wall, floors squeak,master shower is not level. Doorknobs falling off. The paint used is awful, you cannot clean matte paint! The landscape is poor- plants all coming up out of the ground! Garage is very small. Mine has footprints all over the ceiling!! I might have forgotten something.

Overall this was a great experience with all parties involved. Only critique I would suggest is response time to customer issues with their home.

Everything was smooth progress and the team is great.

We are extremely happy with Charlotte and Jeanine. They represent your company very well. We are unfortunately, somewhat unhappy with the workmanship of the new build. It appears the superintendent was not paying attention when the home was built. We have talked with the neighbors and they have experienced almost the same problems. But Jeanine and Charlotte have been able to resolve them. They have been very responsive.

The process from viewing to closing went smooth. The things I asked for they provided. My only issue is the walls are thin and can't sleep in the room next to laundry room if washing machine is on. The appliances are extremely cheap and I'll be changing them soon.

Buying exp with KH was clean and easy. And the incentives was great. There r few thing they need to focus is the quality of accessories like door locks and the electric buttons.

Sales consultant was very proficient. Convenient and cost effective environmental design. Materials are mid-level at the MIRs.

Love the salespeople, and neighborhood the homes are in

The quality of materials used for the price of the building is very cheap.

Quality of work for price of homes doesn't equal out, especially when getting appraised.

excellent community spacious lots easy access to 896 and 95 15 min to Shopping. Appo Schools

None of the issues identified during the walkthrough a week before closing have been addressed . Most of these issues are still not resolved 2 months after closing . Wish atleast a few were addressed

I had no idea I would be able to purchase a new home until speaking with K. Hovnanian. They said yes and made the process easy. Step by step and walked with my family the entire time. I would definitely recommend them to anyone.

We have incomplete projects — we have been in our house more than 5 weeks. Lawn is very uneven—difficult to walk on. Mowing will be difficult. Most important, the deadbolt is misaligned and can’t be used—a safety issue. I also felt the workers were careless—drywall paste left on concrete and a few raised “bumps “ in the basement area.

The house is overall nice. The neighborhood is so far nice and quiet, although we were told more families were here. The walls are paper thin, i mean you hear everything. If it's only 2 people in the house that's fine. It also sounds like a bear is on the side of the house when there is any wind or rain. The refrigerator is apartment sized. Walk in closet, walk in pantry, coffee bar, huge master bath shower and partially finished basement are my favorites.

I bought my house from K Hovnanian in 7/2022. The process was easy and swift. Although a few minor paint and scuff flaws, the foundation of the house seems it was built to last. Sales and builder agents are responsive and helpful.

Appliance are not the good quality that many will prefer. And tell your builder to stop promising and fail. Home is all about trust. One should be able to trust the builder of his home!!!