K. Hovnanian® Homes Reviews

Builder did a great job!

Everything was great with KHov up to the point of closing open items after we closed on the home. My expectations were very high given how smooth the buying and design processes went. Unfortunately, the response to open issues has been slow and not efficient at all. We are constantly having to call folks to follow up, they provide windows of time that are not met and some of the contractors are simply sloppy. The people in charge are nice, but somehow they are not as responsive as you would think they should be. I will take a few months to have our house fully "done".

E x ce lle nt

We had minor issues but David and Jose were on it. Over the house closed escrow the day they said it would. Very minor issues on the walk through. Over all beautiful home!

The builder was professional, knowledgeable and responsive to any issues. Would recommend

Bought a house during the time when prices and interest rates were rising and the market picks were slim. Through the midst of that madness, I still had a great experience with K. Hovnanian. My Construction Manager Kyle is the reason I'm so in love with my experience and would consider buying from or recommending K. Hovnanian to my loved ones. The home we purchased already had the finishing touches on it, and Kyle has been going above and beyond to make the house feel like home to us by being attentive and exceptionally responsive to our needs. The quality of the home will increase its value if we ever decide to sale. I'm very satisfied with our purchase! ... More

The home is beautiful and we are so happy with everything The only problem after a month we are still waiting on missing screens that have been promised week after week.

Sonhard to get hold of the salesperson Karam. She answers text messages/ e-mail after 4-5 days. We haven’t moved to the new home, but there’s already lots of “broken” things like the fence not properly installed, roof tile broken, etc, Few days after we moved, we almost got flooded because there’s leak on the kitchen sink.

1. Pantry door not fitting properly 2. Glass Panels over fridge missing (Received 10 glass panels instead of 12) 3. Stair step from 1st floor (strip repair) 4. Stucco Repair work done in backyard 5. After stucco repair, patio framing is uneven. 6. Automatic outdoor Cam lights over garage (to be addressed).

I've had a very good experience with friendly, helpful staff, great response to my requests as well as timeliness with delivering what's promised. I love my new home!

It was Awesome ! As a first time Buyer they made the process really easy and very smooth!

Andy was great. Terrance was very helpful the entire build.

I'm very satisfied, it exceeded my expectations.

Build quality was excellent.

House is not complete interior and exterior force me to close house very bad experience still not fixed I even move in already

The KHOV team from day 1 was great to work with. This was my first home purchase and from the sales team to builders, all was covered and explained very well. Thank you KHOV for making our dream come true! =)

The build.is great. No problem with the builder or contractors used, and if that was all that was being rated I would rate them at least 4 stars if not 5. Which is why this company even gets 2 starts from me. What places it at 2 stars was going through their mortgage company. When I told them I had 20% down ready they gave me an interest quote that was .5% higher than when I had been ready to go with 10% down. Calling around this type of move is unheard of,and put me in a bad situation. They (khov) were not helpful at all at explaining why this was the case either. Thankfully after some research (that admittedly I should have done before) and right after closing I am refinancing. I only wish I could have closed this refinance before they sold the loan. This mortgage company they Have is a scam and Im very unhappy with them, and unfortunately it reflects on Khov as a whole. ... More

We love our home! We built from scratch so, naturally, it can be stressful because there are a lot of decisions to make. KHov stood by their word, communicated well throughout the entire process and, in the end, we got our dream home!

While there were some minor hiccups in building our new home. Leah, Jocelyn, Bob and Kayla were amazing in helping us navigating and getting things corrected. The customer service and response to questions and concerns were answered much quicker than I could ever expect.

We couldn’t be more happy with our new home. Anthony and Michele helped us every step along the way.

Was great to work with a very high professional team. Since the sales person to the construction supervisor.

This is a great builder with great product for the price point Lots of value !!! I would recommend that you make sure you get a good sales person to help the homebuyer process go as smooth as possible. My salesperson did not do a good job of making my experience memorable .

The lines of communication were lacking during the build. Many upgrades that a typical person would like were not options. Once the process started there were no changes allowed. Once the house was completed the yard was never graded and remained a mess for months. This builder doesn’t help with the outside at all, even though they tell you they will. After moving in, there are design flaws with kitchen storage and electrical outlets in the master bath and the basement.

Sabrina was our sales rep for Aspire at Villago and she kept us informed every step of the way! She sent us progress photos weekly and sometimes twice a week. She has also checked in with us since moving into the home to make sure that everything is going well. We received weekly phone calls with updates and changes in personnel working on the home! They have been very responsive to any and all questions. I would definitely recommend K Hovnanian for any new home buyer!

Construction superivsor and the sales coordinator both were fantastic. They ensured all clarifications were addressed promptly and were available for support. Pricing information provided at the time of contract signing was transparent. Highly recommend the builder.