K. Hovnanian® Homes Reviews

We really love our new home from K.Hovnanian builders. The layout was perfect for our family and the lot size we found was a true gem. We've had a great relationship with our construction manager, John, and have found him to be very responsive. The location for this neighborhood is deal and well thought out. I do wish they were more diverse in their landscaping and had nicer finishes in the non main room areas (guest bath, closets, light fixtures, etc). Our biggest issue was the cleanliness of the home upon delivery. The builders could afford to hire a cleaning crew to do a full, detail cleaning of the home prior to handing over the keys. It took us two days and 5 cleaning crew people to clean the dust, floors, and cabinetry. ... More

We had a very good overall experience with K. Hovnanian from sales through close.

Josue always rises to the occasion! Helped me with pipes last week - and Paul ( sales) called to see how things are going

In general, it was a good experience, an efficient process. The overall finishes of the house are good, and the promptness in responding to warranty requests has been timely.

Very pleased with condition of home and time spent on time going over the home. However move in date was changed multiple times which made our move from Texas much more stressful than we had hoped

We had a pretty nice experience throughout the home buying process, from the initial earnest payment, to the design choices, all the way to the final closing day. The people we interacted with throughout the process were very professional and knowledgeable about their respective work. The construction process however could be improved a little to be really great for the home buyer. For instance, our first builder representative resigned close to house completion, and although our second builder was great at picking up where the first builder left off (and even now still helps us with any issues the house has), it would've been great to stick with the same person the whole way through. The workmanship wasn't perfect, and we still found items that needed fixing even after closing, most of them were fairly minor (paint touch-up, missing caulking, etc.). But overall the main and important items such as insulation, electrical, plumbing, structure were constructed well and so far there hasn't been any problems after living in the house for a few months now. Overall our experience with both builder reps were excellent and helpful with getting any questions we had answered, or would at least get back to us with any questions they couldn't answer. We do believe that for the price we paid, the quality could've been a little better. The saving grace is the warranty that comes with the house so at least any issues found post-closing could be addressed through the warranty. In all, the overall experience was great. Just be sure to ask your builder rep as many questions as you can and don't be shy to voice something that you don't like, even if it's something minor. And if you're in a situation where construction is getting rushed right before closing day, be especially diligent with searching for any areas the building crew may have rushed through. In the end we're happy with our house and the purchase of it and learned many things along the way as first-time homeowners. ... More

The garages are compact so take that into account. Insist on reviewing ALL terms and conditions (including the HOA guidelines) before you start the purchase. Don't be afraid to inquire about the overall site plan and schedule for the various phases of the community. But overall I am satisfied with the quality of our home constructed by K. Hovnanian. As a first time home buyer I learned a lot and the construction manager did a great job educating and informing me throughout the build process.

Our sales agent Craig was wonderful! Very kind, nice and attentive to our questions which made the experience very pleasurable.

great value, sales process and communication a little clunky, but overall strong experience! disappointed with the property management company (not K H)

Overall we love the floor plan we chose. The quality of the final touch ups on the paint are not that great. Also only one coast of paint seemed to be used so cleaning up marks on the walls do not go well. Working with most of the builder’s reps has gone ok with one exception. We were offered a refrigerator as an incentive and chose one, but a lesser price one was delivered.

Though we have owned several homes this was our first brand new home. It was completed almost 6 weeks ahead of schedule which we were not really prepared for but the home turned out beautifully. Unfortunately, accompanying services were not ready. We did not receive mail service, garbage pick up, and internet/TV service for 2 months after closing. Living without these amenities proved challenging and sometimes frustrating. Service from the recommended title company, Eastern National Title Agency, has been pitiful. Though we paid cash for the home, we still have not received a title or even a response from them after writing personally to Nelson G. If it wasn’t for the professionalism of your sales staff we would not be happy buyers of our 1st brand new home. ... More

Overall, it has been a very positive experience. Our needs were addressed in a timely manner. The sales staff have been helpful.

We love our new home. K hov uses high quality materials and it is a strong build. The map fit our needs perfectly. Rick and Keith were great but the people working for the contractors often do not follow through with instructions and there were several unfinished things even at the time of closing. I just wish they would refine the finishing touches without us having to ask so many times.

Every builder is, of course, at the mercy of the local trades; but what sets builders apart is how they fix and take care of issues with the build. KHOV does this. They take care of the issues/make sure they get taken care of, and are responsive and agreeable with regard to fixing the inevitable issues that arise from the local trades. Overall, a great home and a great builder.

Overall, things seem okay as we begin to live in our home. I see quality issues on on some things such as fencing, the shape our grass was in when we moved in (dead), and the wash out of the dirt in our yard after a big storm that wasn't replaced before putting in the grass. Unhappy with the fact that the bathrooms don't have a medicine cabinet or towel holders. Something new homeowners shouldn't have to worry about installing or ordering. After moving in and starting to put away things in the kitchen cabinets, I noticed they are not normal sized cabinets as far as width. I cook a lot and I have no space for my larger pots and pans. It's a problem. And lastly, there are no cabinets in the laundry room. One set above the washer would be relatively inexpensive, but be very beneficial to homeowners to hideaway laundry items. ... More

The entire process from start to finish was tedious as far as getting all the required documentation but the staff was patient and helpful as far as guiding you in getting it done in a timely manner The home is simple but elegant with quality in mind. The team was always there for you to answer your questions in a timely manner. The builder did is best to offer you a beautiful home despite the higher home cost, climbing tax rate, shortage of materials needed and increase in labor cost

Overall exciting process, would have preferred more options for fixtures, bathrooms, and appliances, decent value for the money regarding supply chain issues. A bring your own appliance would be nice.

Both Ryan and Ben were great to work with! I felt like they were genuine and that they truly cared to help and answer my questions. Highly recommend both of them!

I loved the follow up process from Ben, as each week went by. Some issues I discovered after closing. The whole house was painted with flat paint, I think it’s dumb. Second major issue, master bathroom light fixtures are all on one switch. That’s just not smart at all.

I had a good experience with the builder, but make sure you have them work closely with you as to when your new home will be available so as not to experience any unexpected or unannounced delays that could impact your planned move in. Additionally make sure you have any problems you encounter before and up to move in well documented by the builder so that you have a basis for follow up should the problem result in subsequent issues that need to be addressed and corrected. The builder's 1 year warranty is a welcome and helpful package to have.

Make sure items that need attention are attended to before closing.

Neesha, Matthew, Kevin and Markus was very helpful from the beginning to the end of our purchase.

Lois and Kade did a great job taking care of us.

Home buying process went well.

The khov folks did a great job of building our new home, keeping in touch with us, and made sure that everything went smoothly up to closing. It was done in a quite hassle-free and timely fashion. So, I am very happy with the experience.