K. Hovnanian® Homes Reviews

Build with perfection I love my home

First of all the house was absolutely beautiful. Chylle, my sales guy, and Clay, the construction manager, were both absolutely fantastic to work with the entire process. I wish I could say the same about the chaos and deception of their mortgage side of things, but I won’t let that get in the way of an otherwise outstanding experience. Get your own outside mortgage company and avoid all the last minute games. Beautiful home and beautiful neighborhood!

Great workmanship. Love the home.

As a first time homebuyer, the process was smooth and easy. I was always informed of what was taking place with the construction and how long the process would take.

Customer service was terrible!! Please beware of estimating closing dates and incomplete projects after moving in. They will string you alone for weeks and weeks with different closing dates. Not mention the small things that still have to completed after you move in!! We purchased a home with shutters on all the front windows as shown on the model and the brochure. Unfortunately after we have been living here for 2 months and still no shutters. So if you are waiting for your home to be completed please be aware of inaccurate timelines on building your home as well as an estimated closing date. We love our new home but dealing with K Hovnanian staffing was one of our worst experiences. ... More

Great everything , great team great builders

Very friendly and helpful staff all across the board. Every aspect of the process was pleasant and everyone was very helpful.

Super fast and efficient but still looks great!

When we first met Michael, he explained that his job is more service than sales. He proved that time and again with his thorough knowledge of home construction and the local market. Every time we viewed a new property Joe would perform a methodical inspection, looking for signs of problems and commenting on the quality of construction, finish, appliances, etc. Joe also led us through multiple rounds of negotiation to get to a price we were comfortable with. In the end we found the property that was perfect for us and are loving it so far. My favorite Joe saying ... "the minute you buy a property you become the seller". ... More

When speaking to individuals about the home buying process it gave me anxiety UNTIL I found KHovnanian homes. Helen, my sales woman, was the absolute best in walking me through the process and keeping me updated on the progress of my home. TJ, my foreman, made me feel welcomed each and every day that I stopped by to see the home and enjoy the different phases of the build. Addie and Milette, my financing dream team made the paperwork absolutely painless and Destiny helped me design the home of my dreams. ALL of them together truly are amazing and ensured that not only was I satisfied but comfortable with the home and the process. I could not have dreamt of a better builder and or group of people to walk me through this journey. Truly blessed to have crossed each of their paths. The home is beautiful, the quality is above standard and the location is everything. Thank you thank you thank you! ... More

Our home is beautiful. I love how energy efficient it is with the double paned windows and solid frame. They put us at ease through the entire process. I had such a great experience that I even recommended K. Hovnanian to my brother.

This was our first house, and we had a smooth buying process with good communication from the Sales, Construction, Builder Mortgage and Administrative teams. We had some challenges with the Design Studio but overall, it went well amid the Covid pandemic. Sales personnel did a good job explaining us of the overall process and walking us thru all the available options which helped us with our decisions from start to closing. Our builder was a very experienced builder and had tons of patience to hear us and explain us in detail. He made it a point to have good quality work being done by his teams which led us to have a closing inspection with minimal issues. We do recommend K. Hovnanian Homes for your dream home!! ... More

The team made the homebuying experience easy and enjoyable.

Lot of issues with quality. 1) Water leakage within 4 days of house warming. 2) AC stopped working within 2 weeks. 3) Water stagnant on both Left and right sides of the home. 4) The response from the support and emergency teams is very bad. 5) Emergency team never answer the call. They call you after 2-3 days. 6) No response for emails too except the acknowledgement of the issue.

Product is good for the price, staff is helpful, great design

A lot of different small problems through the house that should have been fixed prior to giving me the keys. The whole process with the sales agent was terrible .

Pleasant buying experience, even in stressful times.

It was a great time home buying with KH

With COVID bearing down, and with a massive change in the AZ housing market, K Hov gave me confidence in my purchase and kept in contact throughout the entire time. I appreciate the sales rep and contractors so much. They are wonderful and I’m so happy with my entire experience.

Knowledgeable on site building supervisor who cared about quality, time schedule and client concerns.

The process was really easy and all questions were answered as soon as possible. One issue came up with electrical when we moved in, someone was there the next day to fix it. We love our new home!

Great plan of the house. Attentive to buyers concerns and request a about the structure. Very detailed walk through and minor corrections were done without issues. Great value for a house this size.

This was a very smooth and great buying experience

Unfortunately delays of at least two months due to Covid 19 . The reasoning for all things that did not go as planned . Heba did her job on the sales end however the staff after that were less in performance .

The entire K. Hovanian team was honest, transparent, caring, and resourceful! We were a little apprehensive about going new construction but I’m so glad that we did and even more grateful we went through this builder. Even after closing and settling it the sales and construction team check in regularly to make sure we are happy and to address any issues that have arisen. The quality of the home, appliances, and technology is above excellent and I would certainly recommend to my family and friends!