K. Hovnanian® Homes Reviews

It has been a good experience. We have had some issues we’ve had to address but most have been taken care of. We would buy from Hovnanian again.

I would buy from KHov again.

Love our house and the community. Property managers are very responsive and helpful with any issue, such as window was recently replaced and the coordination and communication is excellent.

Good experience overall. Closing date was changed twice. Only one issue. Bedroom suite door would stick. Original service date to correct was moved after service did not show up on the scheduled date.

Overall we are pretty satisfied. But there has been some inconsistencies.

This is the second time I bought property from KH. And this time is not that smooth. My first sales this time is Paul, and he didn’t let us know KH will have new section new my first property, so he tried to sell me the old section in the old area. We put the deposit, and later we found out the material they use for that property is terrible. So we just wanna they change them, but they said that’s approved by the county. Then we met Damaris, she is great and show me the new section. That’s what we want at the first time. Later we tried to get back our deposit, but they said there is nothing wrong with that house. Then we complain to the sales manager Amanda, she was very helpless and what she did is just covered Paul. Finally, we cannot get back the deposit but we still bought from Damaris. Actually, this time the buying experience is not happy. So I won’t suggest K. Hovnanian Home to the people around who wanna buy the house. ... More

Working with Joe and James was a pleasure

The house was move in ready but there was a lot discrepancies that needed to be addressed. I felt unprepared when I moved in. It’s an information overload but also there is information that is never given. I was given answered to my questions in the moment only to find out they were wrong answers and made me feel lied to. The warranty person has been great. When I do have tickets they are handled immediately or I get a call immediately that it will be handled. I wish the builders took more care before we moved in so I didn’t have strangers in my house for warranty. It’s a huge stressor to me to find someone who can be here for it, or take time off to be home fortunately our warranty agent usually plans it all for the same day. Is it possible that if the builders took more caution it would have been done prior too. Some information I asked for the builders refused to give me. Information on what my electrical is rated and where the wires are were denied to me which is crazy because as I improve my house I don’t know what or where my electrical is. They also aren’t sure what the inside paint colors are for doors and baseboards. I would of liked all this in my email or printed information. The warranty agent has been very helpful, but I wish the builders either had more time, been more aware of the trades and their workmanship so I wouldn’t have to call warranty always. Also I almost never used the realtors at all. I mostly felt with the builder, and the warranty. ... More

Quality home with a good team to get it built and this sales team were extremely supportive to the buyer on tough times and rising interest rates.

This is my first home purchase and our sales representative, Ashley was amazing. She really made the process as easy and painless as possible. My only grief is that there was multiple damages to the wood floors and overspill in many areas. Thankfully, they were quick to respond to repair these issues.

In terms of communication, Mr. Aaron always was willing to explain with details and response any questions and always very fast. In terms of construction, I guess the walk-through is not enough to see any issues, you will find scratches in mirrors, stains on the floors that you have to scratch and clean over and over, bumps under the carpet, things that you actually notice when you live in the house and start cleaning, sweeping, etc. Overall, it was ok, not a WOW for me.

Our sales rep Danielle was great throughout the entire process she kept us up to date with what was going on every week with videos and pictures. The home is great, there’s a couple little things that we’ll be contacting the warranty department about but they are very minor. Overall we are very happy.

Overall KHov was responsive and provides a good product. Attention to detail for a new home needs to be improved by their subcontractors, but in most cases they respond in a timely manner. As in any home buying situation stay engaged and document any issues. The important thing is that they will make it right when something does happen. We love the house and thank the team for the final product.

The sales person Todd Brewer is great and impressed by his professionalism and responsiveness. The construction manager Jeff is also vey easy to deal with. But the person, John, who led us for the Walkthrough was not much of a professional guy. He does not like to give answer to our questions. He behaves as if "I am gonna read these things that I prepared to read, you just shut up, and listen, and get done with it." I do not know how to deal with this person for the entire time of warranty. Unfortunately for me, he is THE contact person if anything happens during the warranty period. Sad!

Good Builder , Recommend other to buy home from K Hovnanian

I had a great experience with the sales offices - especially Joe. They listened and answered questions over and over again each time I asked with a smile. The construction team - especially James were amazing. Going above and beyond to ensure that we were satisfied with the work being done to the house. The only unpleasant experience was with the mortgage company through Khov in particular - Andrew. He was very unprofessional and did not have the knowledge and background to assist with a purchase that started in November and completed in July. Overall I would work with Khov sales and construction again in the future! ... More

Kenny and Giuseppe were both extremely friendly and easy to work with.

Good Experience! Nice people! Great locations! But still found some issues after closing.

All things above were well taken care of. Questions were informed and answered quickly. Our realtor was wonderful!

CHarlie had been super helpful.

Overall it was a good experience. For the Price of the home, not completing the mudroom bench the full 90" and not completing the wet-bar in the basement is a shame.

The whole process was a bit hiccuping with Change of staff. But the orientation, home maintenance and appliance review for extended warranty was very detailed and thorough. I appreciate follow up calls to remind me of ownership responsibilities and privilege.

Sales lady and construction manager was amazing and helpful

Easy process, friendly environment and respectful people, and quality work.

project lead was amazing. She responded to every concern immediately.