K. Hovnanian® Homes Reviews

Extremely quick responses and any issues were resolved very quickly. Always very professional, kind, and helpful. Pleasant home buying experience all and all.

The service that I received from Scott and his team was outstanding! Scott answered all of my questions, helped me address any concerns that I had and still continues to direct me if I have any questions. I feel like I can rely on Scott as if he were my neighbor or friend. Viktor and Kyle assisted me as well. They were both informative, knowledgeable and helpful. Aaron was also a wealth of information, very friendly and helpful. I couldn't be happier with the service that I received. Thanks so much!

From the moment I walked in the sales office to post closing touch points, I have had the best experience with K.Hov. Their customer focused attention and dedication to providing a quality product made me feel like I was buying a custom home. The home’s design and their craftsmanship is outstanding. The entire team was in constant communication with me along the way and are the absolute best home builder professionals in the market. I’ve worked in construction defect and real estate for decades and have seen and heard it all, but K Hov is head and shoulders above the competition. I am beyond proud of my K Hov home!! ... More

Terrence and Adriane were awesome and had excellent customer focus. Whether we wanted to relocate a network/cable jack or there was an unexpected event they took great care of us. Would 10/10 buy a home from KHovnanian again.

Overall good experience and have recommended khomes to other people

Everything fine until contract was signed. Responsiveness after was mediocre at best. KHov mortgage could not provide electronic documents and left it to us to "get it done". Provided numerous, signed electronic documents prior to closing only to be told at closing that KHov wanted signatures in person. ?? No tour of overall property, including clubhouse. Could not even provide detail on utilities and cable - only generic information. Workmanship: Final coat of paint AFTER electric switches and covers installed. Paint quality poor. "Gourmet kitchen and appliances" are really just average. We purchased the house in with finishes picked out, could not change anything. Only options we had were being able to pick out the handrail stain. We could have upgraded to carpet but chose not to pay the 5K extra. Overall purchase experience was a bad one, emails about issues sent, but reply's were sent back via text and visa versa. Very clever. Elevated a few times without ANY satisfaction. If you've ever dealt with a company that professes to be "experts" but in fact are clueless, this is the company. Our frustration was to the point that we requested our money back (in this market) about a week after the contract was signed - of course this was ignored. Suggest they take some basic "follow through" training. POOR experience. ... More

Overall experience was great. They were honest, quick to respond, and very helpful. There were many things that needed to fixed after we moved in. We still continue to find things that are wrong with our home and it seemed like they rushed to build the house and made many errors. As far as fixing the errors they do an excellent job to make sure everything is how you want it.

We are happy to be here!

Overall a good experience. There were some minor hiccups and misleading details, but not that big of a deal in the end. I feel I got a great home for a great price.

The most important thing is Sales. Dennis was awesome! He was very professional and extremely thoughtful and helped me and answered every question I had. The entire team was just great! Brent was very knowledgeable and polite when he explained everything. Addie was so wonderful and helpful she made any nervousness I had about whole process just go away. I was very impressed in how they have assembled such an awesome team of professionals. If I move again I plan on having another Khov experience!!! They have definitely set the bar if I have to go to someone else.

Good options, friendly staff, and quick repsonses

The experience was so great.

Love our new home!!! It's absolutely gorgeous!

The house itself is great. The project manager Javier is amazing. He is responsive and helpful. The biggest issue is the HOA. They are non responsive. None of us who closed received the documents. I am still waiting to get the finance docs and have asked for almost 2 weeks. They have a $250 fee to put in a request which is ridiculous. Especially since I couldn’t even get the documents. No fence and no grass is part of the sale of the house and it is expensive to put one in and you have to pay the $250 to request it on top of the price of the fence. With no guidance mind you. No internet access. No clue when we will get it. I am happy with the build of the house for the most part. Minor issues that are being taken care of but that is normal. Be aware of what it will cost once you move in. ... More

Our second home from KHov in the same building. If we weren't happy we wouldn't have bought a second in three years. Shout to Bill and Stephen from Sales, they are on top of every little detail and made buying this home incredible. Bill also helped us with our first home and while things were a bit rocky during that initial closing b/c it was new construction, Bill was so thorough and on top of every aspect of our sale. Highly recommend.

The design of the house is nicely done and the team, from the sales representative to the homeowner customer service workers, are very nice. The only thing I think it fell short was the interior painting.It should be done a better job. Overall, we are very happy with our new home.

We had a mostly good experience with this builder.

Great Builder and seamless process

Jobs are done half way and not complete

Sure a New Build may have some issues. We are humans. But turning a blind eyes to obvious issues shows no respect to your Luxury Home Buyers. Why do you look for your customers to overlook your lack of workmanship? An Honest company would walk through and take care of the obvious things. Now we’re working with our 4th warranty person having to explain the same things multiple times! Very disappointed and continue to be.

Buying a Khovanian home was a fun experience. Sales team was very helpful. When walk through a were scheduled they were during working hours, I do think a different time frame would be better. The home is beautiful in itself given that it’s new but as we live in it longer we do see defects that we have brought to the superintendent attention. I do understand that there is a delay and shortages due to Covid, but if things are done right the first time there is no need to go back and fix anything. Overall my experience was ok, there was a confusion on delivering my keys. Construction manager was holding on to them when we were standing outside our home. I didn’t expect it to be magical but I also didn’t expect to have to wait an hour for the construction manager to decide when he wanted to give me my keys. ... More

Nice size houses and in a good zone

My home is beautiful and quality. Builder is excellent to work with.

The overall process was great! They are great people!

Quality of workmanship is so poor, you can tell they did everything so quick or in hurry that they do not care what the outcome or quality is. The sad part is, if, you make a request for them to fix any issues, it takes forever. Forever is not an overexageration, as a matter of fact up until now my issues them are not fixed yet, countless follow ups and they do not care! All they want is to hand off the key to you and whatever issues you found prior, is full of promises. We will do this and do that.... if you do purchase a home with them, make sure you have them fix your issues prior to finalizing everything or else, like me I have to constatly request for them to fix making you the one asking them for favors, were it should hVe been their responsibility from the beginning, if only they did right. ... More