K. Hovnanian® Homes Reviews

Khov team is very helpful throughout the process. Made my first time buying experience simple and smooth.

The sales rep was very attentive and timely in both responses and updates; very diligent, reliable, accommodating, and efficient. She helped make the home-buying process and experience easy and enjoyable. Additionally, she helped smooth over some bumps in the road. The building team did a good job overall, despite some moments of untimely responses. Team members were very courteous, and their follow-up repairs (per inspection reports) were timely and clean.

Ours sales agent was a delight to work with. She was very helpful and responsive. We had to make a relocation and find a home quickly and she was instrumental in accomplishing our deadline.

Overall buying experience was excellent. Numerous minor issues on delivery (hvac wiring, trim flaws, paint spatter, etc.).

We were initially put off by the online reviews, but after talking to some realtors in the area decided to work with KHov. And we're glad we did! We found the right lot and floorplan for us and everything went according to schedule except for the pool, but that was not in their control. Although there were a lot of upgrades that were costly, the end product is something we are happy with and intend to live in for many years. Our builder project manager Mike was very responsive, always attentive to our wishes, and made an effort to fix anything we asked. We think the overall experience was positive and glad we chose to go with KHov as a builder. ... More

Whole process was pretty easy and fun from the start.

KHov building manager and customer service is great.

We are happy to be here!

The design of the house is nicely done and the team, from the sales representative to the homeowner customer service workers, are very nice. The only thing I think it fell short was the interior painting.It should be done a better job. Overall, we are very happy with our new home.

We had a mostly good experience with this builder.

The overall process was great! They are great people!

Design process went smoothly, however always a few hiccups with new construction.

Leslye and Scott were fantastic to work with and were always flexible.

Star ratings would be higher if KHov didn't use ESD for low voltage installation. ESD has abysmal correspondence. Also, if KHov drained downspouts into french drains, I would rate them higher. Sitting next to an American Legend home that uses french drains makes me feel bad, knowing that wasn't even an option. Speaking of, the lack of standard options and upgrades that KHov has is a little upsetting.

We really like our home. My only wish is that we did not have to wait for the construction process. I guess it is par for the course when it is customized.

Friendly, courteous, willingness to answer call on day off

Overall we have been pleasantly surprised on the quality of the build and attention to detail. While there were some minor hiccups on several things, many were quickly addressed. Steve K was on many of these issues in a short period of time. Also, watching the different crews build some of the other houses was a real education, this KHOV neighborhood was a well oiled machine.

Brian is awesome so is Justin in the models New crew the new guy in charge of repairs and walk threw is awesome Lisa is awesome We had a ruff start but it’s much better now the crew is awesome and repairs are all being well addressed everyone is on point they have gone threw transfer of new employees but you are on point now great job to everyone thank you all

The customer service from all of Hovnanian's representatives was excellent!

Very efficient home-building process. KHOV knows what they're doing!

Everything was great up until closing. My lawyer was struggling to get any paperwork from them and I had to call multiple people to find out where the closing was even going to be at.

We enjoyed working with the sales staff, they were very friendly and helpful. We were disappointed that K-Hov did not honor their own Hometown Hero credit, that is why the lower score for Trustworthiness.

Lesa and Will were great to work with!

That my back yard would be looking at the water, that didn’t happen. It’s a privacy fence, instead a iIron rod fence. My loan guy Nate was good.

What I would like others to know about K. Hovnanian is that they understand the importance of building a valuable home.