K. Hovnanian® Homes Reviews

Lesa and Will were great to work with!

The sales agent was very helpful and responsive. She sent pictures during the construction so we could see progress. The builder did a good job of keeping to his timeline and fixed all items that we identified in the walk thru. The KHov mortgage company was very helpful too.

Every thing was all good.

Experience was wow! Great communication

Would have to give credit to Mike, Steve, Ben and especially Shane for making the experience as easy and less stressful as possible. Big thanks - Ricky and Bree.

Overall. It's was a good buying experience.

The home buying process was smooth. It wasn’t until we gave the down payment when we realized we were no longer important. - When we moved in, the house was dirty. Twice I pulled out a piece of wire from my 1 year old daughter’s mouth while crawling upstairs where there is carpet. - It’s been about a month and we’re still trying to get the paint stains off the upgraded flooring we chose. - The cabinet work was sub par. The handles weren’t installed level or plumb and is noticeable. The trim on the cabinets wasn’t nailed down fully and there are gaps. - Two windows were installed scratched and we were told during our walk through they would be replaced and it still hasn’t happened. One of the window screens is missing and have not gotten it yet. - The upgraded oven we chose was damaged on install and I keep getting requests for pictures but nothing has been done. - The grading in the backyard was probably completely missed. There are 4 small valleys where water collects and will sit for days after it rains. Apparently when they install the concrete pads we ordered in the back yard, they covered up a drain. - When we submitted the issues for warranty repairs, the process has been slow and disorganized. It seems they are overworked and it clear why. Overall, not happy with our home and have even considered selling and going with a builder with better quality but having to go through the moving ordeal again is probably what’s stopping us. ... More

That my back yard would be looking at the water, that didn’t happen. It’s a privacy fence, instead a iIron rod fence. My loan guy Nate was good.

Customer Service - everyone I have worked with goes over and beyond . . .

What I would like others to know about K. Hovnanian is that they understand the importance of building a valuable home.

Everyone from the Sales Team to the Loan Officers at the mortgage affiliate and the closing Engineers are outstanding professionals. Extremely responsive, customer service oriented, helpful and well integrated team. Made the home buying experience easy and a real pleasure.

Smooth process, but quality of work could definitely be improved

I cant lie we had an awesome process from Beginning to End with very minimal issues if any. When we decided to build we knew from day 1 K. Hovnanian was the builder we wanted. We've seen several builders and my wife constantly stated The Juniper II was the home for us. I finally saw it and said that Isss the home for us. We began our process and everything from the Loan Officer and Processer all the way down was smooth sailing. Great Customer service, Great Quality Homes, Great People to work with. The quality and value of our home is wonderful. The price compared to other builder still really good. I cant speak highly enough of my builders team and Construction manager Carey. He was very transparent. Gave me weekly sometimes and sometimes more on the status of our home. If you ever build in the Houston region and go with KHOV Carey is a Godsend. Everything promised was done and on time. Every question I had for our sales consultant Tiffany to Construction Manager Carey was answered in great detail and in Laymens terms. If you ever look for a new home definitely check out K Hhov. The Closets, Rooms, Build and quality of these homes are awesome. Everyone who comes to our home falls in love with every single detail about it!. I definitely give Kudos to Khov and their Houston Region Team! ... More

anytime we had questions Charlie was always there to answer them.

Honest, responsive and made our buying experience from out of state very pleasant.

First I want to say, I love my new home. I feel so blessed and grateful for what we have.. I will try to make a long story short..The story i tell everyone is.. At first new construction wasn't an option of ours.. But when we seen Lantana community and the price was perfect!! The Space we needed and in our budget perfect! finally after couple years of looking, and getting out bided ect.. we are ready, we go in and tell the sales manager we want to move forward and we picked the lot ect.. we tell her next week I can go put the deposit down.. She tell us " She won't be in,and to come the following weekend "!!.. So that time comes around, she tells my realtor that the price when up 15k!! And that since I didn't have a deposit in a day before, I was not locked into the price that was 24 hrs before 15k higher!!.. It CRUSHED ME, my stomach turned, I was mad, disappointed, and was ready to walk out!.. Mind you I was ready to put the deposit down 7 days before, and I was told to come a week later!.. After look at my wife and kids, I couldn't back out and have their Happiness taken away too.. So if your a reviewer like me make sure to put the deposit down asap!.. And my Garage does not have a door to the outside!! Right, but the MODEL HOME DOES!!!!SMH.. ... More

Wonderful experience all the way.

From our first initial interaction with Paula H. she joined us for the walk-thru of the model homes being there to answer our questions and concerns it was comforting to know that she immediately treated us like family and not just trying to get another sale. That right there set the tone for what would a great experience buying with Khov. Even after the sale Scott & Victor assured us that we are not on an island if we needed help figuring anything out or see something out of the ordinary about our new home that they are a text message or phone call away. This is my wife’s and I first home together we couldn’t be happier in our forever home. We have so much gratitude towards Paula H. & Khov for making our first home buying experience a pleasant and memorable one. Thank you!! ... More

Overall, the experience was fair - we were faced with a few challenges along the way, which we felt could have been handled with a bit more care and empathy, but understand that timing is a crucial aspect for transactions like this. After closing, responsiveness to questions and issues seem to have stalled, with a handful of open items never followed up on despite multiple attempts to connect. The staff are all very friendly and welcoming, but there is a breakdown in communication between sales, construction, design, and the homeowners which makes getting answers and information difficult at times. ... More

That this builder has great quality homes

Mike and Juan from inspection wer awesome

Everything about our new home is great.

We love the layout of our new home!

The construction manager was fabulous and worked with us very well. The loan process easy and will work with you

Builder continuously kept us updated about the progress of our new home being built. Gave very through walk-throughs and explanations about the process. Extremely responsive to our questions and requests. Genuinely cares about the quality of home being built under the KHov name and the people that will call it their home.