K. Hovnanian® Homes Reviews

Very happy with our purchase and the home that was delivered to us.

Not very responsive, organized or proactive about repairs/fixes but customer service is friendly. Great value for the home and it was beautifully built

The mortgage company was difficult to work with but the work was good and the house turned out great.

It would be nice if the where explain since the house was only frame o give us a tour at least before the moving in

Overall experience was great... Jean, our sales rep was great, couldn't ask for a better person to help us with whats really a big time consuming and stressful process....Rich, Greg, from corporate, helped out with getting some things taken care of in the build process, so was our production manager Steve...and Ryan...as a contractor I know how difficult it is to mange a build, deal with subs and then deal with customers....Steve does a great job....We are happy with the quality of the home, probably the best built "new Construction you can get without going semi custom or custom built...My wife and I are happy in our new home.... P.S. The Experience with their mortgage company was why they didn't get 5 stars from me and I would probably need a much "bigger incentive" if I ever needed to go through them again...completely unprofessional, i felt i got my mortgage, at 711...sorry 711... ... More

After settling in to our new home we have notice more little issues with finishings. Between excess spackle around ceiling lights to a rough area on the hand rail for the stairs. It has been the little things we have noticed now. Just the fit and finish we thought was great at first is not the best. They have been quick to respond and fix any issue we reported. They care that we are happy with our home.

Overall I am having very positive experience with K.Hov. K.Hov team is very responsive and supportive. Having issues with some appliances and K.Hov team is very helpful to address those issues.

We bought a move in ready home which was not custom for us but has a lot of beautiful upgrades. The KHOV design staff made the house to suit a large family and guest areas. Although we love the house we definitely would do a few things different. The Garage is small and only able to park one car inside. I would suggest the extensions in all directions if your building. We found out our gas meter is to small and needs upgraded to a larger size. Khov brushed over the 20 ft easement on our property. But I guess we should have read better. What’s behind the walls we will never know. Since the house was already built we are trusting the workman ship is good. Fingers crossed.but like any home already built new or old it’s always a gamble. But the sales team was impressive and answered any questions I had and bent over backwards for us every step of the way. I would definitely recommend KHOV over a lot of the other builders. We love our house and our new neighborhood. And we are happy that we choose KHOV. ... More

Experience was fairly positive throughout the Home buying process.

K. Hovnanian Homes are very nice homes, and Standford Park is a lovely area, near highway 75. As for the construction of the home, the builder and sales person's do a great job keeping you informed on the progress of the build. This was my second home purchase, and the KHOV team was extremely helpful and knowledgeable. They answered every question i had truthfully and in a timely manner. What i wish i could have gotten is (1.) a bigger garage, 20' deep garages are not designed for the Texas truck driver. My full size truck will not fit in my garage, this leaves it open to the Texas weather. (2.)Also the options although good are somewhat limited, I understand the concerns of the seller, to not personalize the home before all the paperwork is signed, but there should be a few more interior and exterior options that can be added during the build, and not left to the buyer to do once the home is complete. (3.) and this is truly personal, is that the 14'x18' upstairs living area, is truly not 14'x18' when you include the stairway. Overall, i am very happy with my new home, and the neighborhood. and so far, the few concerns i have had have been promptly handled, and in a very professional manner. ... More

All was fine with the exception of I did not have the full option and buy into options like lighting and choice of fixtures, etc. I lost both my sales person and builder half way through the project so I felt lost. Never the less I must say Carl did an excellent job in seeing me through the completion of the project. Everything else is nothing to talk about.

there were some little things that came after we moved in. some imperfection here and there. otherwise love it. Will was a great deal of help. always given us updates on the progress of our home. in the beginning there were some misleading information on what was included in the 50% off on upgrades so it put us somewhat over our budget. We didn't want as high of a payment. So if we would have known that the upgrades didn't include the structure we would have add as much. plus in the package before we went to the design part took the 50% off right away. this was explained to us. So we were under the assumption that it was all upgrades. We wouldn't have add as much on the structural part of the build. We love the home and would have it any other way just wish we were better informed. ... More

For the most part, we are very happy with our new K. Hovnanian home (so far). We had some minor repair issues that were addressed in a timely manner once I contacted the warranty service team. They were really good and responded very quickly. Overall, the workmanship was very good although I wish that full plywood sheathing should have been done all the way around the house, not just the front and back. My only other slight disappointment is the kitchen appliances that came standard with the house. K. Hovnanian could have put some that are slightly better. We plan to upgrade them in the next couple of years. Our experience with our salesperson Karen was awesome! She's the best! She was extremely helpful and always answered all our questions or got the answer for us if she did not know. She was very professional and always friendly. Thank you Karen! ... More

Overall a good experience and I would do it again. Liked all but one of the Khov team members.

Great home, great service upto the point where we bought the home. However, given it was a model we didnt receive the attention we would have liked to some issues after we closed. All in all pretty happy.

The base price of the homes in Villago are extremely affordable, although options and upgrades are terribly inflated.

All in all, we had a good experience purchasing our home. The sales staff was patient and took time to make sure we had all the information we needed. We were not expecting all the upgrade and add-on options, but felt we needed some to make the house more functional for us. The incentives they offered helped to keep the cost down. The design center experience was more then we expected. The base line finishes were not up to the standards we expected for this price point home so we spent more then we wanted to get higher quality finishes. Upgrades were very expensive by my standards and options were minimal within a given level of upgrade. Dealing with KHOV's financing group was very easy and they offered very good rates. The on-site warranty team was very responsive and took care of all our issues quickly. Penelope and Deborah could not have been more helpful during the construction phase and followed up in person on several occasions. I would do business with KHOV again. ... More

quality and finish of house is not as expected

Friendly and responsive staff from sale and mortgage company, to on site staff to address any issues.

The loan processing was extraordinary.. But the final walkthrough of the house before closing was not upto the mark... all the issue pointed put during first walk through were not corrected and what was found was the blue tape was just removed and when finally asked they suggested we raise. Maintenance request to complete the issues.. which was not expected..construction supervisor need to take care of these issues for these issues for a better experience to new home owners

My house turned out great. I hired a private inspector and only minor cosmetic issues were reported. Carlos frequently updated me with the progress of the construction and was very informative. I'm grateful for his advises. Jacob was very responsive to service requests after closing of the home. My only issue was with the loan officers. I don't know if this is normal but the final closing amount was not provided to me until the day before closing and that resulted payment not received on time.

I called to see if it was possible to reschedule it but no one got ever back to me and I almost had to rush back from work

The entire process extremely pleasant. Carla and Josh in the sales office were very helpful and informative.

Was disappointed with texture and paint quality. Very happy with rest of construction.

House is great, but was not ready to move in yet. Everything from the quality inspection needed to be fixed still (touch up paint, shoe molding install, cabinet defects, door jambs not functional, final cleaning, counter top deficiency, air filter vents needed to be cut in). KHov has been great to work with us through the issues though, just slow. Now over two months into the home we are still scheduling fixes.