K. Hovnanian® Homes Reviews

Inspect every corner, room, inside, outside, top, bottom. With that being said, my sales rep, contractor, lender, and everyone that I personally dealt with were nice, respectful, and attentive to my concerns. I am just not happy about the workmanship of their workers.

Value for the price is OK but the quality of the work does not seem to be very good. Other builders do a lot of standard things that are upgrade with a K HOV That brings the total price of The house compared to the other builders even starting with a lower base price.

I'm very happy with my new home. It's my perfect retirement home!

After hearing some of the horror stories with the competing builders I am glad we chose this builder. There will alway be minor issues and Mark Curtis does a great job responding and getting issues resolved.

I’ve purchased a KHov home before and the quality assurance on workmanship was lacking in comparison to my first home. Nevertheless, I’d buy another KHov home but I’d just micro-check everything.

First home purchase was a success

We are happy with the home, community and how the company responded to the few issues we found once we moved in. I recommed the Casa Del Mar community and K. Hovnanian Inc.

The warranty department has been great, Brett, Nick, and Kristi. They are very responsive. However, the sales experience was not good, as the people in the front office were unpleasant. Also, since closing, we’ve had numerous issues that have needed to be repaired. The quality of the construction of the home and materials was unacceptable.

The house is clearly a track build. There are a few disappointing items in the house which could’ve had a little bit more attention to detail where I understand the track build and not a custom build. There are so many issues that they just don’t seem to want to look at I hear so many new homeowners floors are sloping. Have they fixed the issue in the future homes that they’re building? They don’t seem to want to give an answer. They’re very uncommunicative after you move in.

The home buying experiencewas strong for the most part, but communication was severely lacking from our salesperson, Joe, at times, and that somewhat soured the buying experience. But we do appreciate Casey, one of the construction managers, who went the extra mile for us prior to our settlement and orientation. More importantly, we've had to report a dozen or so small repair requests since moving in within the first three months, and while about a third of them have been fixed in a timely manner, most have not, despite our 1-year warranty. We've had to chase down staff to follow up on repairs. None of the faults have been major, except a leak in our master bathroom sink (the drywall had to be pulled out, and it has gone unrepaired for months). The paint on the walls is extremely thin, so it's incredibly easy to scuff or dirty the walls, but overall we're grateful every day for a house of this quality at the price we got it at. ... More

Construction managers work hard to earn perfect score after we buy home they vanish . Home had lot of issues starting from basement leaks , HVAC pipe rusted , it is truly heartbreaking to put my blood & sweat to buy this home and then I encounter these issues . You guys did ok but I’m still healing from this home buying experience, KHOV is a reputed builder - I put lot of trust in you .

Sales, the team was great. Offerings, great. At the end of the day, we were fully satisfied with the sales process and what we got for what we paid. Seriously. But that said, we're only 90 days into our new home, and we've had at least a dozen problems. Two of 3 toilets have failed, one causing a flood. Reason - cheap contractor parts. One toilet had to be fixed twice. Fridge door wouldn't close. hardware not tight, now shifting and off level. Leak coming from washer, been waiting 3+ weeks for repair on that. The painters they used are probably 9 year olds, I've seen better finger painting. Khov holds themselves out as high end. They're fliting with it. But when I take occupancy, there should be NO issues, and only minimal issues thereafter. Not the case with us. Nor our neighbors, I might add. ... More

On the surface it looks beautiful but once living in the home you notice flaws such as cheaper quality materials in almost everything.. the longer you live in the home the more you find the lack of workmanship such as in the electrical system. It is as if they hired vendors who were supervised on the job. But KHOV’s warranty and response to those issues has been superior.

Responsiveness to issues is hit or miss. Sometimes its immediate, and sometimes I have to track down and pester people to get the problems addressed.

I can't get the head of construction to respond to my texts or calls, never mind that HE reached out to ME asking about whether KHOV installed the right doors inside my garage. I still don't know because NOBODY WILL GET BACK TO ME.

1.Not great when It comes to quality and workmanship 2.No value for the price paid. 3.Good team and company but not a great construction and quality.

For the most part, I am very satisfied with my new K Hovnanian home. There has been multiple changes with the construction supervisor during the building process. I moved into my home the beginning of November and have still not been contacted regarding my 30 day “list of concerns “. This may be due to yet another change in personnel and the ball was dropped. My construction supervisors were great to work with as the house was built but now I am not sure how to resolve the current issues with my home. I have already spent my own money fixing a sump pump that would not turn off, a garage door that literally jumped off the track (the contact info for the installer was indicated on a sticker), they would not return my phone call. I am frustrated at this point because I do love my new home! ... More

It was streamlined but craftsmanship could be improved

Sales people and on site construction supervisors were professional and responsive. Finance personnel were were not always professional and somewhat none responsive. Overall good experience.

When we bought the house, we were aware that the flooring was not of the highest quality, but we were okay with that trade-off. However, we encountered a couple of issues that were disappointing. When attempting to mount a TV upstairs, we discovered that the studs are spaced every 2 feet on interior non-load bearing walls, which made the process more challenging than expected. Additionally, the glass on the patio door was scratched, and we have been waiting for a replacement for almost three months now.

I recently purchased a newly built home I am extremely pleased with my decision. The home is beautifully designed however the finishes are cheap and attention to the details was not done properly. As a result, I have many issues relating to my purchase and frustrations to go with it. The layout of the home is both functional and aesthetically pleasing, with spacious rooms, modern finishes, and plenty of natural light. The kitchen and bathrooms are particularly impressive, featuring top-of-the-line appliances and fixtures. The buying process was straightforward. The Mortgage was professional, knowledgeable, and responsive, making sure all my questions were answered and any concerns were addressed promptly. They provided excellent customer service from start to finish. Overall, I am satisfied with my new home however I expected a better finish and quality from this builder: - I would recommend them however make sure to pay attention to every detail. ... More

The quality of some items in the house can be better. The wood look tile is uneven in some areas, causing our feet to catch. This should have been done right. Overall the home is fair. We do love the floor plan and neighborhood. Just some things in the home that could have been done right and/or better.

My experience has been mixed. During the home buying process we were working with Paul. When we decided to put an offer on our house. He wrote up the purchase agreement and said we would get 10,000 in incentives which includes a buy out of our current lease and two fans in our home. The next day he calls and says I can no longer offer what I promised. I can only offer $7,000 and only one fan. But don’t worry I’ll buy the other fan with my own money. Then it became you have to fill out a survey once you buy the house and give us a high rating then you will get your second fan. When my realtor called him one time with a question. He told her I just came back from vacation I don’t have time to deal with this right now. Josue the builder also made a lot of promises he didn’t keep. One being to lower the shelf in my laundry room because it’s too high. The toilet paper holder in the master bedroom was never put on the wall correctly. I called him to fix it. He came out looked at it and said you are correct but I forgot my tools and I’ll come back tomorrow to fix it. Never saw him again. I love my home but as I am living in it I can tell it was a rushed job to get it done in time for closing. ... More

Overall everything has been okay, the sales process was pretty great and we were informed about everything along the way. My main concern is that we had a walkthrough and while we noticed a lot of cosmetic things to be addressed, after signing off, there were a lot of things that were missed because you would need to be living in the home. One thing that bothers me is that the day after we moved in, I noticed that a vehicle (most likely a workers backing into our driveway as a turn around) hit our garage door and dented the bottom of it. The builder said that since we signed off they wouldn't fix it. Also I noticed a lot of scratches on windows in the home that you wouldn't notice unless you were right up against it and the light shining just right. I was told that those too would not be fixed. Also noticed that the lights in the master bathroom are not evenly placed above the vanities so they are all at different heights. I just think the quality of the workmanship could of been better and the builder should of offered to at least fix the windows and garage. ... More

We hear loud noises walking on the upper condo which is unbearable. Floor should have better noise reduction system.