K. Hovnanian® Homes Reviews

We love our KHovnanian home! The very few issues we’ve had after moving in have been taken care of and the house feels very well built. We liked the floor plans and we’re glad to find one that fit everything we needed in our first home together.

I have had one major issue with the house and the warranty executive was dismissive and unhelpful. Luckily the construction team took my problem seriously and fixed the issue, I.e. no insulation in the house! I’m concerned about working with warranty again as the representative was disrespectful. Other than that, I’m happy with the house and the sales department was very good.

Pros: High value for money, great layouts Cons: Cuts corners in quality in frw places, very inflexible in terms accomodating even simple change requests

Overall we had a good and professional experience however an incident occurred that delayed the closing that we were never in the loop off.

I felt good about my purchase a little upsetting with the final move in. The quality is subpar as far as the materials used. As for the builders team, they were not as efficient nor effective as to all that was promised. (Touch up paint after move in, none was left as promised, after inquiring I was told they don’t do that anymore, no cleaning after work completed. No timely response to my questions and issues. Overall I would purchase a new home with khov

Overall was a good experience. At our unit the the builder did not get high quality materials. All the doors are unpainted ,also some walls find unpainted.

We love our new home, however, we were very disappointed in the workmanship of the drywall finish. There were and still are poorly finished areas on the wall. You could almost say the guy was drunk when he spackled the walls...gouges, cuts, drops of spackle, areas of no sanding; awful. Also, does your builder think everyone is 7 feet tall?? Why are the shower heads and the bathroom light bars nearly 8 feet high?? For us, at retired age, it will be very difficult to change light bulbs and merely clean the fixture. Ridiculous.

overall we love the house, but for some reason we not really happy with some issues .

We got a bunch of issues that we have brought up to our contractor. So far we have been told that we should report them all before end of year. We got exposed electrical wires in are garage. The general contractor was switched out on us. Issues with so called premium lot.

The only thing that I did not like about the K.Hovnanian home is the quality of the kitchen cabinets.

Overall experience was okay the sales person was extremely helpful and knowledgeable and the construction personnel tried their best and were responsive to problems

We had an amazing experience thanks to Elliot our construction Manager and his assistant. They answered all our questions and help us with our dream home . Elliot made this experience very pleasant.

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Since I moved in 3 months ago I have had two leaks in the bathroom Doors knobs are falling apart leaks coming from the blinds I am not happy even though issues there fixed this is a brand new build I should not be having theses issues especially for the price of the home and the company that build it

Thanks for this nice wonderful house. I would like to give you 5 stars. But as I didn’t get the mesh cover at my kitchen window (although i asked in Nov 2022) it has minus 1star. Thanks

We were not pleased by the lack of options that she could put in the house. Many items that we would’ve liked to put in here, but we’re not offered. The overall timeframe from contract signing to moving in was quite long; much longer than we expected. I know some of that had to do with material shortages inspection issues and some lack of subcontractors. The above items cost us at least three months if not more and the whole process. Jackie and Adriana made the buying process fairly easy and we’re quite responsive to any questions we had during the build it even after we settled and we’re always there for us and still are to this day. Gennaro, our project manager was amazing always communicating always honest with us and got us in on time. Very sad to hear that. He’s no longer with your company as he was a huge asset. I will say that we are getting ready to submit a couple warranty issues and I am extremely concerned from what I’m seeing on Facebook, Liberty Hill site and what I’m hearing from other homeowners who still have outstanding items from closing and warranty items that they haven’t heard from people in weeks if not months. I am very very scared and concerned about that aspect and that needs to change immediately. Other than that we are very happy with her home or settling in quite nicely. ... More

Good experience overall. One comment is that I would not rush the process and take your time. Even more than usual.

It took 2 months longer to close that we anticipated.

Great experience buying another property with KHOV.

For the most part was a good experience. Lisa was amazing and super kind she helped us design out perfect home and answer any questions and if she didn’t know the answer she found out. Ryan was also amazing and kept us updated weekly. We was sad when Ryan moved. Only complaint I have is when we moved in furnace wasn’t working and we let the builder know over and over told called the company to come fix it. I assume it was the hvac company slip up but regardless got to the point where I got it fixed. Also on of our plugs by the stove keeps tripping which isn’t safe and should been checked before since we wouldn’t of known during walk through. So have to go through home warranty on the issue we will se how that goes and don’t have to much hope on the 11 month Inspection but I hope I’m proved wrong! ... More

Company rushed closing date to 9/20/22 was originally told it would be end of month. Final inspection garage foundation was not level, contractor poured additional concrete which did not match nor level garage prior to closing was told epoxy would be poured to complete correct the issue with the garage. That was promised 9/16, as of today still not complete. Dishwasher also not working as of 9/16/22, currently still not level and shifts to the left after every complete cycle. Pull out trash can day one jumped off track, was supposedly corrected, still does not open and close smoothly. Front and side door entry to the garage must be slammed to shut. We love our new home, however these issues definitely negatively impact and take away from what should be a wonderful experience. ... More

This is my 6th home. I have to say Richmond home builders gave me more value for the money. little things like larger entry doors, lights over every shower, trim around every window, blinds included with the purchase. more flexibility with requests. Everyone I worked with was professional and did the function they were assigned. I will say that Karie in the mortgage section spent some quality time with me and i appreciate her for that. The reason my overall rating is not top notch is all but one of the issues that were on the punch list from closing are still not completed. I have spend 6 weeks waiting for the contractors to show up. Schedules and been made for the last 5 weeks and every week no one has showed up. I have spoken with the Warranty section every week with the understanding that i would be contacted back. That did not happen. The last call I made the warranty section gave me the direct numbers so I could the contractors myself. I did spoke with them and was told again that i would be hearing back. Again nothing. Spoke with Carmel she stated that she was going to get in touch with Mike. from warranty . So I am waiting to hear back.. Again. ... More

Loved the ability to customize aspects of the home , unlike other builders. They stuck to the timeline for closing. Being a first time home buyer, it was a whole new world but the sales staff helped all the way through keeping us informed and answering our questions. Some work could have been more intentional & cleaner on the house itself but overall the experience was great

Our experience with the Sales Rep Brian and the Mortgage Account Manager Shannon was awesome! They worked hard to make sure everything and made every effort to ensure our lending process ran smoothly. As for the quality of work on the home, it appears that the home was built in a rush to complete the closing process. There were misaligned doors, paint issues, flooring issues and even cabinet issues. I was disappointed with some of the sloppiness we saw after we started moving in. Then to get the contractors in to fix the issues is ridiculous. I would have rather waited a little longer so they could get the job done better than to have to deal with the headache of waiting for things to be fixed after the fact. ... More

Could have provided more details for upgrade options , improve quality of build and handle additional care for work done by of suppliers