K. Hovnanian® Homes Reviews

Disappointed in the quality of the materials used.

For the price of the home. We expected the finished job to be of great quality, but it has not been. There have been one issue after another. The site manager Catricia has been great getting some things fixed, but this could have all been avoided if the workers took pride in their work. The loft floor is still a problem. The floor is noisy as if it is not in place. This is not acceptable for this type of house.

K.hov is incredibly responsive about fixing problems, but the problems are legion. Electrical issues lead the way for my house. I'm now on a first-name basis with the electricians. Materials are, overall, inferior, and workmanship is poor. Maybe if they weren't in such a hurry to build, they'd take more time to do it right the first time.

Noticed lots of imperfections. Sub contractors need not rush and project managers need to keep close eye before signing off. We found lots of issue. Very basic but important ones. Would NOT recommend K.Hovnanian homes to anyone. Sorry!!!

I have been unable to get my air conditioning to work properly.been in touch with warranty dept .they have been really helpful .but also unable to get my air conditioning problem resolved.

Quality of this home is not what I expected.I had an irrigation system leak for a month in the yard and driveway that was soaked so bad youcan’t walk on it ,one of the leaks was spraying at the front door.After emailing and calling for a month it was finally resolved .The home have exterior doors not sealing properly causing bugs to enter.Some of the tile are cracked mail pops in the walls garage door binds when opening,Some interior doors not closing properly/a/c system not balanced properly hot upstairs in some of the bedrooms.

My number one problem deals with the construction of my home's swale. In Port Saint Lucie where my home is, the city has water swales in front of most front yards. This swale is supposed to allow water flow from heavy rains. My swale was either not done correctly or the effectiveness of the swale was altered during construction. At any rate, it has lead to a pudding of water around my driveway. Because the water isn't moving, it had turned green from algae. It also invites mosquitos and frogs. The city blames the builder, and Khov construction had not moved to do anything about it. So I have to suffer with this at my NEW home. ... More

WORKMANSHIP IN HOME, HAS MANY MANY DEFECTS, ISSUES ARE NOT BEING RESPONDED TOO, OVERPRICED FOR THE HOME

While living here for three months we have had various home issues come up that have caused concerns. We have experienced random tiny holes in the walls, cracks all over the house, and a big line of paint coming off the wall near the vents. Has been a lot more work for a new home than expected.

We built in a new home the before the build process went very smoothly. The build itself went fast and was completed ahead of schedule. We have run into few issues since moving in and every time someone comes to fix or repair the issues we’re told it’s not their fault and someone else has to come. Only to ignore the issues in the home.

This is my first home and I must say I was excited about it until I moved in and started noticing the materials they used.. The material are not good quality. They used cheap materials and just paint it and make it look good. My front door is already falling apart and some of the locks are are broken already. One thing for sure I DO NOT trust KH anymore. I’m telling you now K. Hovnanian® Homes! will NOT get a referral from me not until I get pay for my Frist referral. I referred a friend and I was supposed to get a referral compensation but instead they decided to give it to her agent. First thing it wasn’t her agent that referred her to KH it was me so why would they give her my compensation to the agent? ... More

Workmanship has been disappointing with the drywall and painting

Great on the sales side. Nonexistent on the service side.

Appliances are not of the quality expected and not following latest model for kitchen. I’m just 1 month into the new home and There are lot of issues coming up as we go. Feels like buying a new home is more exhausting than buying a used one. Sales agent was very helpful but there is no model home to look and decide on the features. Inspections are not great, my home has wiring on wrong side of the building and is fixed by just drilling a hole into siding and the wall, which is not a good way of fixing.

To many items need to be fixed.

Plumbing for washer dryer install with something stuck in the pipes, so washer flooded the floors and had to be replace after the first wash. Moisture control came n drive up electric bill by having their fans on24/7 for 5 days. Nails sticking out on staircase poking my daughters feet. Electric outlet were poorly install, you can see the cut in the wall. Bathroom fans was not working properly and had to be fix. Overall production is poor. Quality built was overlook and ignore. Seems like they rush to get this house built. I wish there was a return policy on houses. I would not recommend this builder. Only good side is one of the site supervisor was very responsive and got things fix. But I rather not go through the trouble again or ever. All in all we paid a lot for this house and we expect good quality. Hope nothing else is wrong in the long run. ... More

We are enjoying our beautiful home. There have been some issues with Air conditioning, paint coming off the walls, toilet backing up. Fortunately they were all resolved quickly by the service team. I do wish they would have used a latex paint inside the home so I could easily clean the walls.

The house overall is nice but some issues with certain aspects of the home with dented window sills which were flagged in the final walk thru. They tried to repair them once but didn’t really fix the issues and said that they won’t fix them again. Talking to neighbors they don’t have this issue.

Overall the purchase experience was smooth with no more speed bumps than was to be expected. I am unhappy with much of the finishing work (i.e. paint, trim, overall fit and finish.). Many of the light fixture, windows, outlets, and door knobs are not straight at all. Again overall very happy with the quality of work and layout with some disappointment in the finished.

Nick was our sales rep and he was amazing no complaints there very up front, keeps you updated with pictures and txt through the whole building process. However , the real issues are when it’s all done. You are scheduled to do an inspection and get things that need to be fixed addressed before closing and that does not happen at all. Lots of paint issues , had a huge concrete hole in the garage , cabinets have the corned messed up and they don’t know how to lay down caulk correctly what so ever. When the caulking issues was addressed I was told the following “ I need to lower my expectations because these houses are built for the common people that have no idea how construction works and I needed to inspect things from a 6ft distance to which if it looks good then than their is no issue with it”. This was their head builder in charge by the way. Grass was laid like crap, my whole backyard and front yard is not even leveled nicely like the Trophy houses in the community. Paint material used is of very poor quality that just touching it makes it go from white to grey (discoloration). They used a flat tone instead of a gloss paint. The texture in one of my bedroom’s ceiling is awful with poor taping and texture lines visible even at 6ft away! Fence around the property is so uneven and you can see many spots were they Didn’t nail it on to the support because the nails are fully exposed. ... More

The builder hires people that don’t care about your home. They do not pay attention to plan details - placement of electrical outlets; deck door placed incorrectly; light switches reversed, etc. Trash left in walls, which we removed; profanity written on front door trim; damaged railings; no sanding of trim. They use standard/ basic systems for the cost of the home- example: well/ septic system - low water pressure; using sand as the base for landscaping. I could go on.

The initial home buying experience was good. Our salesperson (Lisa) was great. She sent us updates constantly, answered questions (many times on her days off). The financing phase was great too. Jodi was a pleasure to work with and made the process easy. Our issue was the building, multiple issues needing attention and the difficulty in getting them taken care of. We closed on the home (although we should have told them we weren't closing until all issues were resolved) and it took over a month to finally get everything done we were told would be addressed before we closed or (worst case) on the day we closed. It took MANY texts, phone calls and photos of problems to get everything FINALLY taken care of. Lesson learned: If you buy a KHOV home (or any home for that matter) don't close until ALL issues have been resolved. They will definitely be more motivated to take care of you if you are holding up the closing. ... More

I felt like I was neglected by your loan officer Ken then I get pressure to use the builders mortgage company at the last minute. The side of my home has been saturated with mud and standing water before I closed. It has been very disappointing; there is no grass and you have to wear mud boots to walk on side of the home. Peyton has responded very quickly to the number of oversights with the home but has yet to remedy the problem

We had several minor things that need repair. We moved in July 20th and are still waiting to have these issues resolved. They are minor but it is aggravating that we can’t get someone to fix these small issues.

The overall experience is fine but there is a major issue with the noise and frequency of sump pump. The quality assurance needs to be enhanced. The location is great with nearby bus and trains stations with direct trains/buses going to New York. Great access to shopping areas and parks.