Skip main navigation

K. Hovnanian® Homes Reviews

What Real Homeowners Say About K. Hovnanian® Homes

With an average rating of 4.3 stars, K. Hovnanian® Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 4625 verified homebuyers to give you an honest look at what it's like to build a new home with K. Hovnanian® Homes. Read their unedited reviews, feedback, and complaints to help you decide if K. Hovnanian® Homes is the right builder for your new home.

K. Hovnanian® Homes

has 4.3 out of 5 stars overall

4625 Reviews

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.2

Responsiveness 4.2

Customer Reviews

Great Construction Manager

  • Amanda G.
  • Verified Homebuyer
  • December 08, 2020
  • Houston, TX

Had a great construction manager who made the process easy and ensured I was happy continually throughout the process of building. He was great to work with and continually followed up and corrected anything that needed it, immediately. Gave great piece of mind for a buyer when you are making such a large purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - Great customer service from KHovanian staff from the beginning

  • Alicia J.
  • Verified Homebuyer
  • December 08, 2020
  • Haslet, TX

Great customer service from KHovanian staff from the beginning to end!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

OrangeCoast

  • Anonymous
  • Verified Homebuyer
  • December 08, 2020
  • Hollister, CA

Wish KHov was more responsive and also used a different title company.

K. Hovnanian® Homes responded:
Good Morning! Thanks for providing feedback, I've sent your comments over to the local team for their review. Have a good day. khovnanianhomes

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

K. Hovnanian® Homes - My overall experience was really good.

  • Taletika D.
  • Verified Homebuyer
  • December 08, 2020
  • Victorville, CA

My overall experience was really good. I looked at these homes for about a year before I purchased. Debbie was always so kind and upbeat each time she saw me. She kept me abreast of pricing and waitlists. I ended up buying a house bigger than the one I was initially looking at for cheaper! This was my first home so I really had no idea what all was involved, let alone going through the process of it being built. Shannon helped me SO much. She was available when I had questions or concerns. She was patient and explained things in layman's terms. She was the best. I do not think I would have ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

They went the extra mile to make sure we closed escrow and were able to move with no problems.

  • Philip N.
  • Verified Homebuyer
  • December 08, 2020
  • Rancho Murieta, CA

Trisha and Eli are exceptional employees and to be commended for their sales and service efforts. We love our new home and neighborhood.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The detailed finishing work was horrorable for such an expensive home...

  • Anonymous
  • Verified Homebuyer
  • December 08, 2020
  • Bel Air, MD

I was little shocked that there was no independent QA (Qaulity Assurance) process for the finishing work of the build. There were many small details poorly finished (dry-wall spakle sanded poorly), not painted properly (could see through the paint) and some damaged materials that were not replaced. The builder is not very responsive to issues after closing.

K. Hovnanian® Homes responded:
Good morning! Thanks for providing a review, we are sorry that you are having issues with responsiveness and the finishing quality of some items in your home. We've sent your comments to the local reps in your area for their review. Have a good day! khovnanianhomes

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 1

K. Hovnanian® Homes - Attention to detail was not there

  • Daniel T.
  • Verified Homebuyer
  • December 08, 2020
  • Stockton, CA

Attention to detail was not there

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

K. Hovnanian® Homes - Everyone involved in the process was nice to me

  • Anonymous
  • Verified Homebuyer
  • December 08, 2020
  • Houston, TX

Everyone involved in the process was nice to me

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My experience with Katrina and Buddy at the crobsy sections subdivision

  • Rosa M.
  • Verified Homebuyer
  • December 08, 2020
  • CROSBY, TX

Katrina and Buddy have been great and very communicative they also have been very understanding thorugh the whole process. Both of the m have also been very knowldgeable.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - Everyone working at K Hovnanian was pleasant and easy to work

  • Jennifer H.
  • Verified Homebuyer
  • December 08, 2020
  • Adelanto, CA

Everyone working at K Hovnanian was pleasant and easy to work with. Thank you for making this dream a reality!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - Great house; everything I was looking for.

  • Nikhol R.
  • Verified Homebuyer
  • December 05, 2020
  • HOUSTON, TX

Great house; everything I was looking for.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They made the process so simple. Very helpful

  • Sergio A.
  • Verified Homebuyer
  • December 04, 2020
  • HOUSTON, TX

The salesman Nate was great at helping put the house i wanted together. The constructing manager Jessica was attentive to any questions or issues i had during construction.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

That the onsite Staff was committed to going above and beyond to make this a great experience.

  • Shawn D.
  • Verified Homebuyer
  • December 03, 2020
  • Lincoln, CA

This has been a challenging year. We started the process just before Covid started and were not sure how all would turn out. If it was not for such individuals as Bob, Jody, Monique, Renicia, and Natalie....I am not sure that I would be writing this today. They all played a part in making sure we not only closed Escrow but we were just as happy at the end of the transaction as the beginning. We are very happy to call Creekside Preserve our Home. Thank you all again!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - The team working in Dry Creek Village was amazing, responsive,

  • Ericka S.
  • Verified Homebuyer
  • December 03, 2020
  • MISSOURI CITY, TX

The team working in Dry Creek Village was amazing, responsive, professional, and very thorough. This team made the home buying experience as stress free as possible. I appreciate all of their help and their answering of every single question I ever had. My new home is everything that I imagined it would be. I give this team 5 stars across the board because they have earned them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - Good to have a nice place with good customer service

  • Akor D.
  • Verified Homebuyer
  • December 03, 2020
  • HOUSTON, TX

Good to have a nice place with good customer service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Eva was wonderful to work with from the moment we walked through the door.

  • Anonymous
  • Verified Homebuyer
  • December 03, 2020
  • Merced, CA

Everyone was kind, pleasant, and very understanding and easy to work with. Love our new home!

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

The patience and attention to details in the design. Nice finishing. Was able to listen and explain in great terms what is required and how long the building will take to completion.

  • Obinna E.
  • Verified Homebuyer
  • December 03, 2020
  • Richmond, TX

Our Experience with Paul was great. He took time to explain everything and listened to our asks. He also made sure that we focused on the principal things that matters and above all gave us a very good listening ear. The closing was also great as we stock to the budget that we set out initially. Bannon was a very good listener and great at explaining and getting things done faster. Overall, it was an awesome experience that we enjoyed. Have recommended KH to my friends to work with Paul and Bannon.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Outstanding

  • Thomas H.
  • Verified Homebuyer
  • December 03, 2020
  • Scottsdale, AZ

Sales agents Claire and Neesha, superintendent Mark and home owner services manager DeeDee have all been outstanding. They are all engaged, attentive, competent and a joy to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful House

  • Joseph H.
  • Verified Homebuyer
  • December 03, 2020
  • Stafford, VA

This is my first house and I am stunned with how beautiful it is. The house looks great and everyone we've worked with has been attentive and very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy to work with. Always ready to help through the process

  • Eugene A.
  • Verified Homebuyer
  • December 02, 2020
  • Maricopa, AZ

Keeps you informed week by week. Always very polite, informative, professional. Definitely recommend

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - While I love my new home, I found communication with the company

  • Megan B.
  • Verified Homebuyer
  • December 02, 2020
  • Stockton, CA

While I love my new home, I found communication with the company to be difficult and lacking in the final month of the process.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

K. Hovnanian® Homes - Good very good i like

  • Yuney E.
  • Verified Homebuyer
  • December 02, 2020
  • Saint Cloud, FL

Good very good i like

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not a Custom Builder by any stretch

  • Frances L.
  • Verified Homebuyer
  • December 02, 2020
  • Lorain, OH

We were surprised by how inflexible they were. Also, the house was cleaned nicely but they left a bunch of scrap and junk in the easement ditch on our lot behind the home. We will have to live with this unsightly situation until spring and then will have to clean it up ourselves or pay someone to clean it up. We were told they will level the yard somewhat and put down straw which did not happen

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

unique

  • Christopher R.
  • Verified Homebuyer
  • December 02, 2020
  • Stafford, VA

I like the attention they gave me when i purchased my home

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Our realtor Bill B., design of the building, and the friendliness of people we met.

  • Susan T.
  • Verified Homebuyer
  • December 01, 2020
  • West New York, NJ

Our first contact was on a virtual tour with Bill B. He was professional, he answered all our questions, and we were excited about visiting after. All communications were with our realtor through the whole process. The Sales Office was a large part of helping us make a decision to purchase. Luckily for us we had Bill B.us all the way.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5