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K. Hovnanian® Homes Reviews

What Homeowners Have to Say About K. Hovnanian® Homes.

K. Hovnanian® Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of K. Hovnanian® Homes 4364 homeowner reviews to learn why they are the right team to build your new home.

K. Hovnanian® Homes

has 4.3 out of 5 stars in All Areas

4364 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.2

Value 4.2

Responsiveness 4.2

Customer Reviews

Missed Opportunities

  • Anonymous
  • Verified HomeBuyer
  • December 13, 2023
  • RUCKERSVILLE, VA

The design process would be enhanced if interior wall color was a choice. The drywall finish, ie, smooth, is poor. They also have problems around cutouts in drywall. Many pointed out issues have NEVER been fixed. The lots contours leave a lot to be desired which is not helped by poor sod installation. Many issues have been fixed but many remain in need of resolution. The roads have drainage issues because many drains are non-functional.

K. Hovnanian® Homes responded:
Hi, thank you for taking the time to leave review. We've sent your message to local management for further review and will provide an updated when information is sent. Thank you again for the review and have a great day. khovnanianhomes

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

The updates was not great

  • Anonymous
  • Verified HomeBuyer
  • December 07, 2023
  • Hedgesville, WV

Jeff was great in helping us out and go the extra mile but the rest of it was a right . We were told one thing but ten it was something else . . But the whole thing was very good

K. Hovnanian® Homes responded:
Hi, thank you for the feedback! We're glad Jeff was able to provide you with a positive experience and we're happy to hear that in the end you had an overall good experience. Thank you again for the feedback and we hope you have a great weekend. khovnanianhomes

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Trade Work Sub-Par

  • Adam John R.
  • Verified HomeBuyer
  • November 28, 2023
  • Bluffton, SC

The home is livable, though there are many things that I will address moving forward as far as finishing trim, crooked sliding glass door, concrete work, and flooring unevenness. When paying top dollar for a home, it is expected that there is attention paid to detail by the builder. When we have reported issues, we have had a great experience with the maintenance folks.

K. Hovnanian® Homes responded:
Hi Adam, thank you for taking the time to leave a review. We're sorry to hear that you're not fully satisfied with the home, and we do appreciate you taking the time to express your concerns with us. We're happy to hear that our service members were able to provide you with a positive experience. If you have any more concerns, you'd like to address please feel free to contact local management or reach out to us at onlinereviews@khov.com. Thank you again and have a great day! ...

Total Score 3


Quality 1

Trustworthiness 3

Value 3

Responsiveness 5

Average quality for a new hoise

  • Venumadhava E.
  • Verified HomeBuyer
  • November 21, 2023
  • Monroe, NJ

Upgrades are not worth the money. You can get more quality work done by other contractors. Khov could have used more quality paint job, finishing garage and better bathroom fixtures

K. Hovnanian® Homes responded:
Hi Venumadhava, thank you for taking the time to share your thoughts your feedback is always valuable, as we're always looking for ways to improve. We appreciate your feedback and we hope you enjoy your weekend. khovnanianhomes

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

Poor Communication

  • Rashmikant B.
  • Verified HomeBuyer
  • November 20, 2023
  • Old Bridge, NJ

KHov has a good model selection to choose from. Through out the process the communication was not that great related to delay in closing date. Once we moved into the house, issues resolution seems to take for ever. We’re still waiting for fixes that were reported 3 months ago! Paint job was average and floor needed to be cleaned several times!

K. Hovnanian® Homes responded:
Hi Rashmikant, thank you for taking the time to leave a review. We do apologize if there any inconveniences during your experience with us as we tried to be as transparent as possible concerns that were arising. We have sent your message to local management and were informed that the flooring concern has been addressed and is currently scheduled for repair and that someone will be coming over to inspect your countertop. Thank you for your patience and understanding we hope you enjoy your day. ...

Total Score 3


Quality 4

Trustworthiness 5

Value 3

Responsiveness 2

New condo

  • Kenneth & Debra G.
  • Verified HomeBuyer
  • November 08, 2023
  • Woodbridge, VA

Good responsiveness to taking care of things once we moved in but excessive delay in completing condo (10 months) and lack of information along the way created an overall poor experience.

K. Hovnanian® Homes responded:
Hi Kenneth, thank you for the feedback. We're happy to hear that our associates have been accommodating your needs in a timely manner. We do apologize if there was any miscommunication during your buying process we strive to be as transparent as possible when it comes to information about the homes. We do appreciate you telling us about the good and bad during your experience with us as we're always looking for ways to improve. Thank you again for your review and we hope you have a great day. ...

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

Could be better

  • Robert & Deborah W.
  • Verified HomeBuyer
  • November 05, 2023
  • Woodbridge, VA

Condo building is not very senior citizen friendly - garages too narrow, doors to trash & storage rooms & garages are not handicap accessible. Even if you are not handicapped, the narrow garages making getting out of a medium-sized SUV very difficult and doors in common areas are heavy to open, and if you have something in your hands, forget it. Three of my neighbors have had issues in first 90 days with their units as have we. Issues were fixed, but not a pleasant experience.

K. Hovnanian® Homes responded:
Hi Robert, thank you for taking the time to leave a review. Your feedback is valuable, and we're always striving for ways to improve. We appreciate your insight and are happy to hear that our associates were able to address and correct the issues you were having. Thank you again for the feedback and if you ever need any more help, please feel free to reach out to local management they would be happy to help. We hope you have a great week! ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

rushed to completion with poor finishing

  • Samuel A Smith T.
  • Verified HomeBuyer
  • September 29, 2023
  • Mount Pleasant, SC

be careful with walk through

K. Hovnanian® Homes responded:
Hi Samuel, thank you for review. We'd love to hear more about the issues you're having please feel free to contact us at onlinereviews@khov.com and let us see what we could do to further assist you. khovnanianhomes

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Quality of materials very cheap.

  • Anonymous
  • Verified HomeBuyer
  • September 19, 2023
  • TOMBALL, TX

The quality of the material very cheap. sales person and builder manager are very nice and friendly.

K. Hovnanian® Homes responded:
Hi, thanks for the review. We'd love to hear about your thoughts on the quality of materials in depth feel free to send us a message at onlinereviews@khov.com. Thank you again for your review and we look forward to hearing from you. khovnanianhomes

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 5

Not satisfied with the purchase

  • Naresh Kumar D.
  • Verified HomeBuyer
  • September 11, 2023
  • Melissa, TX

Not satisfied with the overall experience. There was gas leakage and water leakage initially when they handed over the house. There are zero fans inside the house. Bathroom tiles are of not good quality.

K. Hovnanian® Homes responded:
Hi Naresh, thank you for the review. We are aware that an associate has reached out to you in regard to your concerns. We were informed that when the team was notified about the gas and water leakage, they immediately had those problems repaired. We will continue to service your warrantable items and if you have any more concerns, please feel free to reach out to local management for further assistance. ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Lack of concern for our property after closing

  • Joseph B.
  • Verified HomeBuyer
  • August 30, 2023
  • ANGLETON, TX

We live in a new development and we currently have a home being built on either side of our brand new house. The people working on the houses have zero concern for the family living in the house next to where they are working, constantly picking up trash around our yard front and back, we have had our cable line destroyed, large chunks cut out of our front yard and a huge area of our side yard has been absolutely destroyed due to the builders not laying the gas line correctly and having to have it all dug up and replaced. When we have reported what is happening nothing is ever done about it.

K. Hovnanian® Homes responded:
Hi Joseph, thank you for taking the time to leave a review. We're pleased to hear that an associate was able to reach out and help resolve the situation. We've contacted the utility company responsible for the concerns addressed and they've agreed to come out and rectify the situation. Thank you again for the review and if you have any further questions or concerns about anything feel free to contact local management for further assistance. Have a great day! ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Average

  • Anonymous
  • Verified HomeBuyer
  • August 05, 2023
  • Roseville, CA

Quality of materials is not good, distance between plinth and Flor laminate so huge.

K. Hovnanian® Homes responded:
Hi, thank you for taking the time to leave a review. We are aware that our associates had met with you recently and had addressed your concerns. We have scheduled an upcoming appointment to resolve the issues you're having. Thank you for the feedback and have a great day! ...

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Review of. Experience

  • Robert H.
  • Verified HomeBuyer
  • August 03, 2023
  • Dallas, TX

Well I signed my contract on October 11, 2021 and did not close until April 21, 2023. So can I say it was a long process but eventually it happened. The financial portion was good plus I was a Mortgage Broker so I knew the documents needed. I’m very satisfied with the overall house and location. I know a lot had to do with the county of Dallas backloads but I had to pay a lot of money living month to month because the house was supposed to be completed on certain dates and that did not happen. But I appreciate all the phone calls and reassurance that it will happen, the completion.

K. Hovnanian® Homes responded:
Hi Robert, thank you for taking the time to leave a review we appreciate the feedback. We're happy to hear that we were able to provide a great outcome for you. We do apologize if there were any inconveniences during your home-building process. We appreciate your patience and are excited that you love the home and location. Thank you again for the review and have a great day! ...

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

Salesmen was not trustworthy and the builder is the only reason we followed through with the purchase.

  • Terrence W.
  • Verified HomeBuyer
  • July 11, 2023
  • Melissa, TX

Our salesmen Beau was dishonest and told us multiple inaccuracies about of Spec home. Promised a closing date that could not be met and multiple changes to our plans with zero communication. Our builder Jake was the main reason we decided to finalize our purchase. He was upfront with us on the actual timeline for completion. He communicated with us daily when issues arose and ensured we were comfortable with the home. Couldn’t be happier with Jake and Aaron finishing our home.

K. Hovnanian® Homes responded:
Hi Terrence, we're sorry to hear that you felt misled during your home building process. We were informed that there were discontinuations of products which caused some changes to be made. We do apologize if there were any inconveniences during your building experience. If you have any questions, please feel free to reach out to local management. Thank you and have a great day! ...

Total Score 3


Quality 5

Trustworthiness 2

Value 4

Responsiveness 2

David

  • David C.
  • Verified HomeBuyer
  • July 06, 2023
  • Red Oak, TX

The overall experience of buying our house was awesome . The staff was very professional and personable . They definitely listened to what our needs were.

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Average

  • Krishnan A.
  • Verified HomeBuyer
  • June 21, 2023
  • Celina, TX

Garage and Driveway were finished badly.

K. Hovnanian® Homes responded:
Hi Krishnan, sorry to hear that you're unhappy with the work done to the garage and driveway. We were informed that you've been contacted by an associate regarding the issue, and we have scheduled an upcoming meeting with you to further discuss how we could help better the situation. Thank you for the feedback and have a great day! ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Good Experience

  • Anonymous
  • Verified HomeBuyer
  • May 09, 2023
  • Monroe, NJ

Overall good experience but there are some things which needs to be transparent.

K. Hovnanian® Homes responded:
Hi, we hope all is well. We've seen the 3-star rating you've left, and we'd love to hear any concerns you're having in-depth. Feel free to send us a message at onlinereviews@khov.com. Thank you, and we're looking forward to hearing from you. khovnanianhomes

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Responded and followed through

  • Anonymous
  • Verified HomeBuyer
  • April 02, 2023
  • Rancho Murieta, CA

Not allowed to upgrade, some basics missing such as concealed garbage containers in kitchen, vanity in Masters is poorly designed, line of sight out windows is poor due to design.

K. Hovnanian® Homes responded:
Hi, thank you for taking the time to leave a review. We've seen your message and will pass it along to local management for further review. khovnanianhomes

Total Score 3


Quality 3

Trustworthiness 4

Value 2

Responsiveness 4

Jackie W

  • Jackie W.
  • Verified HomeBuyer
  • March 21, 2023
  • Mansfield, TX

Khovnanian builds a home that is very good with regard to the basics, space, floor plan options, however need to be more flexible with working with buyers on upgrades, especially when the buyer is willing to pay for them.

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Would do a lot different if we were to buy again.

  • Anonymous
  • Verified HomeBuyer
  • February 28, 2023
  • ANGLETON, TX

The quality of the home is just ok. Far away, it looks great, but there are definitely flaws. Tiles aren't even, our primary shower is very crooked and uneven, the tile flooring through out the house is uneven. You don't really notice it until you try to put something like a table on it and it wobbles because one part of the floor is higher. On the outside, there are wires and cables that stick out that we have to watch when we mow. The vent flap over the oven that leads to outside flaps continuously in the wind and it's very loud in the house and very annoying. Our dryer vent clogged up ...

K. Hovnanian® Homes responded:
Hi, thank you for sharing your detailed list with us. We have forwarded your comments on to our local management team for their review. khovnanianhomes

Total Score 3


Quality 2

Trustworthiness 4

Value 2

Responsiveness 4

Nothing exceptional to say!

  • Debra B.
  • Verified HomeBuyer
  • February 25, 2023
  • Port Saint Lucie, FL

We have been in our new home since November 5th 2022 and still have issues to be resolved and continue to find concerns with the type of work performed during the build.

K. Hovnanian® Homes responded:
Hi Debra, thank you for taking the time to leave a review. We've seen your message and will pass it along to local management for further review. khovnanianhomes

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

good..

  • Anonymous
  • Verified HomeBuyer
  • February 12, 2023
  • Lincoln, CA

Home buying experience was great, however quality of some of the material used especially cabinets etc is below average quality. The team was pretty good in responding to questions and is helping fix and resolve issues under the warranty

Total Score 3


Quality 2

Trustworthiness 4

Value 3

Responsiveness 4

Decent layout and features but so-so workmanship

  • Jian L.
  • Verified HomeBuyer
  • February 05, 2023
  • RICHMOND, TX

The layout and features are decent for the money. You get a radiant barrier in the attic, nice solid doors, and all the drywall corners are nice and rounded. Workmanship and responsiveness to issues leaves a lot to be desired though. For example different brands and colors of switches were used throughout the house. The tile is uneven with paint peeling off the edges. There are doors that have too wide of a gap at the bottom and don't latch. Outdoor grass is lumpy. It's a hassle to get them out to fix these sorts of things too and expect it to take weeks if not months.

K. Hovnanian® Homes responded:
Hi Jian, thank you for leaving a review addressing your concerns. We will pass along your comments to local management for further review. khovnanianhomes

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Once we closed, nothing was done to complete items like a crooked window.

  • Michael K.
  • Verified HomeBuyer
  • January 31, 2023
  • MONT BELVIEU, TX

I wish we had built our own home with good contractor.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 5

Procurement Manager Retired

  • Venkateswarlu D.
  • Verified HomeBuyer
  • January 31, 2023
  • Dunellen, NJ

Rushed to finished construction, used third grade materials

Total Score 3


Quality 2

Trustworthiness 4

Value 3

Responsiveness 5