K. Hovnanian® Homes Reviews

I had issue with Mailbox keys and kHOV has been pointing fingers on others like USPS and they point to HOA & in turn HOA says it's builder who made the mistake. I as home owner & tenant are going in circles from almost 2 weeks and so far we don't even know who owns this problem but the Owner & Tenant is suffering. This is not acceptable, period.

We stumbled onto the Sola Vista community one day and fell in love with an inventory home that just became available that same day due to the previous buyers (who designed it) financing falling through. It felt like destiny, as we hadn't even listed our house for sale yet. The sales agent we worked with, Jorge, is a gem. Friendly, honest and super patient. The building manger, Lawrence, is just a fantastic human. He made sure that everything was perfect with the home. The walk through was extremely thorough. He's even checked in on us to see how things are going and if we've needed anything several times since closing and we've been here a month. All of our questions were answered and we were 100% satisfied. The community is gorgeous and very well kept, neighbors are friendly, and everyone at KHov is lovely to work with. We are very thankful to be part of the community and absolutely love our home. Buying with KHov was the best decision. We've recommended them to several family members already! ... More

Sales people, Job foreman were fantastic. From breaking ground to finish. I highly recommend KHOV homes.

Sales rep was extremely rude, lots of build quality issues.

Good Service

The process was pretty smooth throughout. The builders themselves did a wonderful job. The home is absolutely gorgeous and I love it. The liaison/realtor was excellent. She did a fantastic job throughout the entire process. She was incredible with communication and keeping us up to date. Any company should be proud to have her. Now the issue is there was a grading issue that the company had with the city, and the VP of construction failed to inform his team of. The builders and everyone else on the typical level you would meet with had no idea of the issue, and they all said we could build a fence. The evening before our closing date we got a call that informed us we could not move in due to the city holding the occupancy permits due to said issue above. The team had no idea and very quickly went to work on finding out what was wrong. Finally after two days of the VP supposed to give me a call to inform me of the issues, he stated he knew of the issue and that we could not build a fence. He also blatantly admitted they gambled with the revised plans being accepted in time for us to close instead of informing the customers that there would be an issue at all. Very poor communication from upper management and even to their own teams. The accounting and legal team didn't know we weren't closing on that until I reached out to them to inform them as they were waiting for us to show up for closing. Finally agreeing to the cities wishes of installing drain piping we were able to close two months late. This may have been a one time thing. I know their liaison/realtor I worked with is amazing and the only reason we did not walk away from this house. Again the home itself is absolutely gorgeous and I love it. ... More

Very nice home. All were very responsive and helpful.

in love with our home here at high point haltom city. Everything until now seems perfect. The price that we got our house was very reasonable.

Since the initial meeting with the sales representative, my wife and I have been extremely pleased on our choice to buy a home built by K. Hovnanian. We were kept informed throughout the process and everyone that we worked and communicated with have been very pleasant and total professionals. Even after moving in, we have been contacted and continuously asked 'If all was well with the home?' We have nothing but great comments and do feel like we bought into a new family.

No follow up once you have closed

Excellent overall

We are so happy with our new home. We didn't plan on buying a new construction but this area is convenient to Quantico and well desired. I wish there was a bit more retail & restaurants closer but we can get to most in FXBG within 15-20 mins depending on traffic. David W. did a fantastic job during our walk-thru of showing every detail of the house and its utilities. KHov seems to have a great reputation as a builder and after a month+ I have no complaints.

We wanted to love this process but there were challenges at every step of the way. The salespeople were not as knowledgeable as they should have been and did not communicate as well as they should have given that we have never built a house before. When we brought up concerns along the way we were told things would be taken care of "later" and that "later" meant after we were moved in. Overall, we are happy with the house (the frame and foundation are good) and we got everything we wanted at a reasonable price but not without loads of stress.

beautiful house, love the construction. However just a week after moving in ,door knobs falling off kitchen cabinets falling off, and the screen door coming off, no instructions on configuring garage gate and garage key gate . So overall im not happy with the way my family and I were treated after closing the house.

Obviously there are a lot of good things about this builder. The things that i liked most: 1- Affordable price 2 - Responsive 3 - Straightforward process 4 - Helpful people Thanks for the sales and construction team for helping us make our dream a reality.

Everyone was helpful from start to finish

The square footage you get for the price is great.

Buying was very easy since the saleswoman and lender communicated well. We always got an immediate response from both of them. We were on a tight timeline and they got us in our house so fast! Even after move in, everyone has been very responsive. Buying a home K. Havnanian has been an amazing experience!

We are very disappointed with the overall finishing touches of the house. In our walkthrough we noticed the interior of the house had to be almost entirely repainted. You could see the paint roller marks where they tried to touch up the paint. On our final walkthrough we noticed the paint was better but that the paint bled onto the baseboards, windows frames and the ceiling. There was also a lot of paint splatter on the white tiles. We were told the house was going to be cleaned before we moved in but we have had to scrape paint off of the floors in multiple areas and under the cooktop the cabinets have caulking stuck to them. The baseboards around the kitchen island are coming off as well as the trim. It looks like the house was not professionally painted. The door frames on the bottom in the bathrooms are splintered and should not have been installed. We have a work order in for all of these items and have not heard back in multiple weeks regarding an update. ... More

Great people to deal with. Very responsive to issues. Excellent service, and nice quality build.

Great experience overall

Great experience on our first home! We love our home :)

The team we worked with Josh and Rick from Khov were helpful in their navigation during the purchasing and building process. We are very happy with our purchase and look forward to many years head in our new home.

The practices are unethical. I regret purchasing my home with K. Hovnanian. This was the worst experience.

Great company to do business with. Fast responses and always someone available to talk with. Would do business with again.