K. Hovnanian® Homes Reviews

Is that all you care, here you go. Buying and paying cash for a home is not it’s just not buying it, you are expecting to have a great finishes and not to have to experience so many construction defects like the one I bought from you. The poor quality in doing smooth finish to any home is critical to your industry, you should be looking into more details as to what your contractor are doing in regards to the finish of any project. If you like you can offer me a job and I can help you in supervising your projects so you don’t have to be spending additional workmanship and expenses.

The home had too many issues to be handled after move in.

House was delayed 3 weeks, which was an issue for multiple reasons. 1) Almost no communication from the construction manager, and sales agent who promised us we would be taken care of since we were moving from out of state; 2) because of the delay, since we were moving from out of state we had to find lodging during the interim since we timed our previous home sale to the promised delivery date; and 3) previous house closed the Wed after Thanksgiving and the so called "Gold Key" turnover was on 21 Dec. As you can imagine there was not much time for a thorough inspection (not that it appeared the builder had done one) and we are still finding issues. Some issues were initially hidden by the dirst and debris left behind. Sad, very sad. ... More

Initially when we were first looking at the properties all was wonderful, then our representative ghosted us days after closing without a word when we needed her most, we noticed the poor craftsmanship of the home almost immediately after moving in, doorknobs falling off in your hand, constant knocking noise from the walls, paint splatters on floors, doors wilted all around with dents an holes, carpet pokes, tiles separating, grout splatters, leaks, electrical issues, the list goes on an on. We expected so much better from KHov, they really need to put more effort into the quality of their homes. ... More

The buying process with Khov should have been straightforward, but we faced several challenges. Our salesperson was not helpful, and the tight schedule made it difficult to thoroughly review the contract, closing details, and warranty information. There were discrepancies in the final delivery, and negotiation was off the table. The salesperson has since left the community, likely moving to another. Overall, it was a stressful and disappointing experience purchasing a new build with Khov."

The contractors use low quality products to save a buck. This has proven to cause several problems and continues to cause more. The quality of doors are subpar, electrical outlets, switches are being swapped out as well. The trim crew through things together and doesn't match up seems etc. The doors have flaws and are never installed evenly so they look twisted etc. Even the yard has issues and I've been trying for 2 months to get it corrected. If I could do it again I wouldn't buy from them but I'm I did so ill keep pushing to get things corrected best I can.

I was pleased to buy this house. Quickly that feeling passed after moving in. As stated in the title, the house has had many nagging structural issues. It’s like the builder found the cheapest materials and the least experienced construction workers to build this house. The door brace that leads to the garage wasn’t nailed down, the kitchen cabinet wasn’t nailed down; there was a gap between the door and wall that allowed crickets to enter the home, the floor strip between the bedroom and bathroom wasn’t secured; wholes between the wall and staircase; neglected to install a wall plate for the outlets in one of the bedrooms; nails are still sticking out in one of the bedrooms, now ceiling and wall is literally separating in multiple rooms. I feel like this purchase was a mistake. ... More

Distinct lack of transparency when it came to final numbers for mortgage. Specifically mislead or omitted HOA payment increases scheduled but not disclosed. Back yard has tremendous amounts of construction debris that was never removed. I.e. brick concrete shingle parts Left with dead landscaping and trees that were incorrectly planted in front yard.

We were extremely disappointed at our walk-through and after living in the home. Poor workmanship, poor quality of cabinets, trim, doors.

Sales – Experience had been good, but it could have been better. We requested for few must have items to be included and not to provide everything in white but none of these were considered. Now it has become impossible to keep those white cabinets and countertop clean and white and we are spending almost 2 hours every week. Bathroom fixtures are mismatching with faucet chrome and light black finish. Fans and daylight LED discs were not added so now we’ll have to spend thousands (4 times of original cost) on installing them and existing light fixtures will go in waste. We paid the highest for this model but didn’t get what we were expecting. Selection of bricks, island, countertop, cabinets, bathroom fixtures is poor and didn’t think through while selecting. Construction – Lot of things were done in a rush, paint, doors, floor, kitchen tiles and electrical outlets. Doors are making creaking sound already. Vinyl floor seems uneven and making noises at some places when we walk over. Before GKO we pointed out some issues, but construction didn’t take care of all those items. Doors are very quality and rough edges. Now we are spending several hours every week to call Warranty team and then again spending time to make sure those are fixed properly. There are few items which can’t be fixed now or will take lot of efforts to fix. Mortgage – Experience was frustrating and not transparent. Even with the best credit and excellent history we were imposed the highest possible mortgage rate. Still not sure why there was a charge for rate buy when the rate applied was already way higher than the market rate. Looks like having a good credit became disadvantage for us. ... More

The home I have is OK but not great. The home buying experience is disorganized and not well managed. It seems knob is a co!election of units not in any cohesive. Fixing what comes after the sale is a lot of excuses for not doing things like calking or uneven heating. I could do a better job than current management and I am a retired engineer.

The paint jobs that they are putting on inside the house are so cheap that when you touch the walls you leave your fingerprints. The paint has been watered down and this has been told to me by professional painters. I have a wall in my house that’s 3/8 of an inch off from one end to the other. We will definitely see whether or not they take care of the problems that are in my New Home. They have been made aware of them and we’ll see where goes from there. As far as the salesman, he is outstanding, and I would write him a 10 every single time, he seems to be very caring and wanting to make sure that we are all happy with our homes. His name is Daniel and I’m able to talk with him at any time about any of the issues with my house. We used to have a warranty man named Randy, that was outstanding, and the young man that took his place. Just seems to want to brush you off and not move forward. We’ll see if my issues are taken care of to my satisfaction. ... More

I found a significant lack of quality review of the work done in the building process. Specifically, the interior workmanship was less than adequate, Grout left smeared on the bottom edges of the tub and showers, paint drips not cleaned up on the floors and carpet, paint sloppy, and overall cleanliness at delivery was horrible. I'm still finding issues.

Get all pre closing issues in writing. Craftsmanship is not on par with price of home.

Process was draining, lots of broken promises, still fighting HOA to get a fence we were promised, the time it takes to fix things in the house. I feel like my unit being the first one up was rushed!

Quality of maters and workmanship is below my expectations.

I had bought a home in Scottsdale heights phase with good experience. The decided to purchase another home in phase 2. Great disappointment this time around with quality workmanship of tiling, drywall, painting, all sloppy work!!! Yes, of course warranty department stepped in, however, consumed much of my time for miscellaneous vendors to come to do repairs. Plus we have to fight for the repairs, because their vendors including tile, drywall, stucco, noisy a/c unit, kitchen cabinets, and endless list of repairs…they all seem to have one statement the quality is within normal. That Normal is Very Low and Sad standards. This time we don’t feel warranty department really looking out for us. ... More

I had an issue with water break and couldn’t o cult home for 2-3 weeks this is all after 2 weeks of closing Expected khov to ribose me with reimbursement for having to extend my lease by two Months still Not even one phone call

I don’t believe the contractors involved in the building of my home paid attention to detail. Their work showed lack of respect to their trade. After almost three months, we still have items that are being addressed. We had to move in before the high impact windows were installed even though this was an original design of my house. Some of the materials used in building my house seem inferior to a house of this price.

Lies, shady tactics, and false promises. Offer ZERO options, no follow through, once you sign you are immediately forgotten about. Will never recommend KHov nor will I ever build with KHov again

I am extremely disappointed with the sale department's abysmal level of service. The lack of coordination between departments during the transition process was not only frustrating but also a clear indication of their negligence. Documents not being properly handed over to the closing department resulted in unnecessary headaches. The closing personel Michelle took out her frustration the buyer when it's clearly the seller lack of responsibility. Furthermore, the sale person , Steve, inability to respond to customer emails in a timely manner is inexcusable. Waiting for days to receive a response is not only unprofessional but also reflects a complete disregard for customer satisfaction. This entire experience has been a testament to their incompetence and lack of commitment to their clients. I strongly advise anyone considering working with this department to think twice before subjecting themselves to such a disorganized and unresponsive ordeal. The only good thing is the person Ryan, who did the walk thru is very responsive and kept up with all the agenda. ... More

Sales person was awesome. Warranty dept. Has been nothing but broken promise after broken promise. Not one item on a long list has really been addressed yet. After they receive the check, they forget about the new homeowner. It has been very frustrating to say the least, nothing like what was promised.

Love the neighborhood and plan. The sales folks did a good job. The after-sales team has been great.. which is good as there have been a number of issues. The building process itself was the issue. There was a consistent lack of quality. The builder was willing not only to cover up but to lie. Insulation was missing from the wall and ceiling. A water leak at the main was "from rain" six weeks earlier... though no other house had that "rain". Those are just 2 examples of a difficult process. Thankfully, K. Hovaninan IS addressing these issues slowly, but, with honest and quality supervision, there would be fewer issues to address and K. Hovnanian would have earned more stars. I suspect many builders will have such issues, but this was my experience and the experience of many of my neighbors. ... More

The project manager started off promising the world and telling us that the issues we had read about on-line about their quality and service were already corrected. Lie lie lie!!!! The house took an extra three months to “complete” after their projection. Normally it wouldn’t have been such a big deal but we couldn’t lock in on an interest rate until 30 days prior to majority completion. The company didn’t seem in any hurry considering their company was also the lender and ended up benefiting from a higher interest rate. This was at the beginning of 2023 when the Feds kept raising the rates. After closing we didn’t move in another 2.5 months thinking it would give the company enough time to finish their punch list. Haha, shame on us. DO NOT sign off on their punch list until everything has been completed or you will never see it done. All of my neighbors that bought Kahov homes before us have told us that they just gave up and did the repairs themselves. I am sitting in our home right now staring at the uneven double doors, caulking and grout job that looks like they applied it like toothpaste, paint all over the floors, fixtures and no touch up paint for the cabinetry that looked like they were in a hurry to install and get out of dodge. The tile flooring are uneven in the bathrooms and the tile shower has several spots where they didn’t remove the blue tape before applying the clear caulking. They didn’t turn on the hot water to the soak tub before they closed in the plumbing. They left popped up nails under the carpet that we constantly step on with bare feet (upstairs in the hallway). The last thing that I can think of right off the top of my head is they never came back and installed the second story dryer vent cover which is less than 12 inches from our actual dryer. No residual damages that we can tell, yet. It would be nice for a builder to do the right thing with a brand new construction home and actually sell a product that you could be proud of. ... More

We have ants and small flying insects in our house. I believe they are coming in where the calking is insufficient and under the baseboards. I told Nate about this and he gave us one ant trap. The inside doors have spaces on either side of them where the light comes through. I was told this was the way the doors are made. We've never been in a house where there were spaces like this. At least two months ago we told Ram that we needed better weather stripping under our front door as the light shines through and insects can come through and in the winter the cold air will come in. Nothing was done about it so I again went to Service 123 @ Khov. Kevin agreed that it needed fixing and requested that a door man come to fix it. He was supposed to come over a week ago and to date has not come. Nor has he called. We also have a problem with the plumbing in the guest bathroom. There is not enough pressure in the shower so water comes out slowly. The hotter the water, the less pressure. A plumber came to check it and put in a new shower head. That did not make a difference and since he came the water in the bathroom sink has much less pressure. It used to work great before he came. ... More