K. Hovnanian® Homes Reviews

Buying process was exhausting and if you are not computer savvy, it's a real turnoff. Once in the home, I started finding little things that they cut corners on, lights in closets, vanity drawers are too deep (unusable). Cabinets and microwave too high. Space could have been better used.

From the very moment we set foot in our new home we were disappointed. The house was still a construction zone with literal piles of dirt on the floors, paint splatter, construction dust, plastic, grout that hadn’t been finished, paint that was not done well, outlets that weren’t level, a window that wasn’t square, an AC unit that was physically damaged, scuffed cabinets, warped doors, scuffed handles, mismatched pulls on vanities, faucets that didn’t match, and the list goes on and on. It was as if there was no quality control whatsoever. We have had to report the same issues over and over and over. We have had to send the same pictures over and over and over. We are now 4 months in and there are still issues that haven’t been dealt with or had a firm schedule put to them. We have had ti submit the same issues so many times it has made our heads spin. This home, if done right, is absolutely beautiful, but we should not have been given a dirty mess upon delivery. When we complained, they sent cleaners who were here for less than an hour. When they left, there were still dirty surfaces and paint splatter all over the place. It was extremely disheartening. There seem to be two teams here. Team Construction vs Team Warranty. The constant arguing between them over whose job it was to have something done is incredibly unprofessional. A customer should never know whose job it is, it should be dealt with behind the scenes and taken care of in a timely manner. ... More

My experience purchasing a home with K. Hovnanian was surprisingly seamless and positive. One of the biggest advantages for me was that I didn't need to involve a realtor, which streamlined the process and saved me money. I was also pleasantly surprised to discover that negotiation on the price was possible, something I wasn't expecting with a large builder. What truly made the difference, however, was the exceptional service I received from Kathy and Ismael. From the initial viewing to well after closing, they were incredibly communicative and responsive. They walked me through every step, answered all my questions thoroughly, and made me feel confident and informed throughout the entire process. What sets them apart is their continued dedication even after the sale. They remain readily available and genuinely willing to help whenever needed. This level of commitment is rare and truly appreciated. Overall, my experience with K. Hovnanian Homes was a positive one. I would absolutely buy from them again, especially if Kathy and Ismael were part of the process/team. Their professionalism, helpfulness, and genuine care made a potentially stressful experience surprisingly enjoyable. They are a true asset to K. Hovnanian and a testament to how important good customer service is in the home buying journey. ... More

We had several issues to resolve and they did .

Rhonda and Jeremy are fantastic and went above and beyond in helping us. The quality of the home could be better. During the inspection the shower door was leaking water, mirrors weren't centered over the sinks in the bathroom, barn door was hung on the wrong side of the wall. The painters could of done a better job. We have to remove paint from the floor ourselves. The bath tub creaks when you stand in it. Jeremy has helped in resolving alot of these issues

It's as if the construction team doesn't realize that they are building alongside residence. Blocking driveways, debris everywhere, and working at all hours! Quality is lacking overall. Thank goodness for warranty claims. Sales process was pleasant but difficult. This may be out of KHov's control. I think it's just getting harder to qualify for so many people.

Easy to work with. Great home.

Have been very happy with our new home. Upgraded one toilet to a name brand, our choice. So far no issues with anything else.

Home buying was very easy. Every person I worked with was very professional.

I have not heard from the follow up home inspector post buy. I have concerns but she has not called me back. Her name is Dean.

Michelle and TJ were very helpful throughout the process

The house had to many thing there not llook good like the bathrooms sinks has same ckacks as well the floors AND the walls paint looks so cheap AND kitchen cabinets with a few cracks AND when you make the claim the person on charge seems like he doesn't looks profesional AND his not help to much

I need to speak with management. Many issues please contact me

The best team i ever encountered

Airplane noise is mitigated but it was there and drove my wife crazy the first few weeks. Except for outside noises, the condo to condo noises have been okay. The visitor parking situation is very bad and that's due to the actions of fellow owners and the non-action of KHov. If you are going to sell your condo, I can't picture an Open House because only illegal street parking is currently available. There were some building flaws and the most common one I see is separation between base moulding and the wall and even in shower areas. I've had bathroom makeovers and I've never seen that so early. We were not involved in the process of picking out things and came near the end of the process. So, I won't bother to comment on appliances, etcetera. We were downsizing from house to condo but we underestimated how much stuff we had even after donating and giving away lots of stuff. I do like the garage and driveway combo but they are so tight for our RAV4 that we've thought about downsizing our car. ... More

We have been very pleased with the kindness and support showed to us but the entire staff working with K. Hov. They went out of there way to make us feel comfortable and welcomed in our new home

I didn't expect this horrible quality and HOA is too high without proper roads and amenities. Too much dust and no insulation from new construction

1.Not great when It comes to quality and workmanship 2.No value for the price paid. 3.Good team and company but not a great construction and quality.

I would like to commend K. Hovnanian for their exceptional commitment to quality and customer satisfaction. Their attention to detail in homebuilding and dedication to creating beautiful, functional spaces truly sets them apart in the industry. The team is professional, responsive, and genuinely cares about the needs of their clients. It's clear that K. Hovnanian values integrity and excellence, making the home-buying experience enjoyable and rewarding.

The time frame was prefect and right on-time moved in before Halloween, before the big holidays.

I recently purchased a new house and the experience was fantastic. The process was smooth from start to finish, thanks to the professional and knowledgeable Sabrina who guided me through every step. The house itself exceeded my expectations with its modern design, spacious layout, and high-quality finishes. The neighborhood is quiet and friendly, making it a perfect place for my family. Overall, I couldn't be happier with my new home and highly recommend considering this area for anyone looking to buy a house.

Don’t finance through them. Abysmal experience. Home is ok but many warranty defects not fixed after 2 months. They are very slow to respond.

Very satisfied with the KHOV team

It was a great decision to have chosen this builder for my home purchase. They are simply Amazing. Milly is an outstanding staff. I will do business with her over and over again. Thank you

Buying from this builder was a breeze. I especially liked the professionalism and empathy exhibited by Brad. From start to finish, he made the whole experience worth it. Ashley also provided excellent support with timely updates and progress pictures.