K. Hovnanian® Homes Reviews

Blinds are falling off everything in the house is cheap shower starting to fall apart came to fix the door got ruined again cheap house for the price no dining room some windows can’t open big disappointment

Very bad experience not recommended anyone

Do not use KHov as builders. They are absolutely terrible. From the sales agents not knowing what they are doing or selling to the “construction managers” being unresponsive to receiving an INCOMPLETE home!! It’s been 3 months since we closed and we still have an outstanding list of items that are not completed including missing shower doors!! Do not use, do your research go with a more reputable company. This one needs to be shut down.

I was presented with the wrong community contract. I was told that I would be charged fees in addition to earnest money deposit if I backed out of the deal. I closed in September 2022 and at this time (January 5, 2023) I still don’t have two mirrors.

never again I will purchase with this builder

From the buying to moving in process, the "dream" that is sold is opposite of the reality. The realtors are fantastic, but their hands are tied because they are slave to construction. The construction managers are great, but they tell you what you want to hear, and are slave to the trades. The quality and workmanship that is sold, based on the model, is opposite of what the final product of the home actually is. For a $500,000+ home, the quality and workmanship is near half. And, the time frame given for move-in is grossly underestimated. Since moving in, less than 3 months ago, I have had a massive plumbing leak that will, when said and done, have taken close to two months to resolve, my heat has stopped working, my brand-new dishwasher broke, 4 doorhandles have fallen off, and the trim/paint in the house is still appallingly below acceptable level. This is not a dream home and the top end of my budget, but a money pit that has hogged up my mental, physical, and emotional health. Am I being overly dramatic? Ask anyone else in my neighborhood!!!! You will hear the same nightmare over and over again!!! ... More

HOME CAME INFESTED W ROACHES - NOTED PRIOR TO CLOSE REFUSAL TO REMEDY AND REFUSAL TO COMPENSATE FOR MY PAYMENT OF REMEDY. MY ROOF LEAKED DUE TO A DEFECT AND MY CEILING AND CARPET SOAKED TOOK TWO WEEKS TO FIX THE ROOF PART. MY PANTRY CEILING IS SOFT AND WET SO IS A WALL BY MY SINK

The best way I describe my home to anyone that asks, is I paid half a million dollars for a home made of papier-mâché. Everything in it feels cheap, the longer I live in it, the more cut corners we see in the work that’s been done. The cheapest paint to ever exist was painted on these walls. The railing to our stairs looks like a 2 year old stained it. The person that stained it never covered our carpet or the molding so there’s stain on our carpet that will never come out as well as on the baseboards. The upgraded LVP flooring has so many chips in multiple boards, the list goes on and on. Every neighbor I talk to has the same horror stories. If I could do it all over again I would NEVER buy from khov, I wouldn’t recommend them to even build a dog house. To sum up our experience, the first night in our home, we flushed our upstairs bathroom and it flooded through our downstairs pantry light, and I would’ve expected nothing less. On a positive note, Adrian in the sales office has been a please to work with and I’ve appreciated his hard work. Other than that, this has been a nightmare experience and I feel scammed. ... More

Worst quality of workmanship and after-purchase service

We started the process in July 2021, sold our home Aug 2021 and was told closing would be March 2022. My family and I had to move 6 times because of lies on top of lies about our home. The customer service has been terrible along with the craftsmanship of our million home. Every single neighbor we have spoke to had nothing nice to say about their experience. We closed September 2022 and our home is not complete. 1 month in nothing they said they were going to do has been done. Totally regret ever going with this company.

I will definitely not recommend this builder

With this being our 5th new build and first with KHovnanian I can say they are by far the worst. Their workers are inexperienced off the street people who obviously do not know what they are doing and not skilled in the job they are doing. Painting and grout was horrible. We get no response as far as getting items that were wrong or never done. I would never buy another home from this builder again.

This has been the worst home-buying experience my wife and I have ever had. We felt we were lied to and manipulated by the KHOV sales team; specifically Joe’s. without considering its deceit's economic ramifications. This has been devastating for my wife and me. The KVOV Sales and construction team at Pender Oaks Towns it’s all about misinformation, untruths, and deceiving actions. I would never recommend KHOV.

Had roof leaking issues and still not fixed. Khov don’t take good care of their buyers.

The purchase of my very first home through this Builder was my worst life experience ever. I should have bought from Pulte, but could not get myself to part ways with this Builder's community's location, which I love. I still get nervous opening the door to the laundry room because all the machines together in the open like this look scary. I was also required to purchase a washer dryer for my condo, which was a nightmare of sorts. This too is another reason I physically get nervous opening the laundry room door to my very own home. The workmanship is horrible, and this condo is no longer a home I can imagine myself spending a decade in :( The move-in process was excruciatingly painful. I can't imagine what it will be like upon move-out when I actually have furniture :( I don't wish this experience upon my worst enemy, though I hope each and every person I encountered through this miserable process one day is on the other side to experience exactly what I did. ... More

We had lots of issues on our house, and they are not taking responsibility to fix the issues, we were promised that it will be fixed after the closing but , not they are telling we need to call the warranty dept. we feel like we were rushed to close it even though lots of issues were not addressed . this is our third home purchase and never had issues like this but I will not recommend anyone to buy the house like this. The finishing is not there, looks like someone rushed to finish the project, if you guys want I can share some valuable pictures which is very disappointing

I was excited to choose K. Hovnanian as a builder for my next home. The reviews received from colleagues and friends were great. However, my experience was not the same. After completing the Inspection, there were over 30 pages of issues ranging in severity of replacing 2 of 3 thermostats, rewiring upstairs due to HVAC system installation issues, builder forgot to order all appliances (microwave and dishwasher) failure to install garbage disposal, loose shingles, and severe cracks in the garage, front porch and back patio, no grout in bathroom tiles causing several to be replaced, failure to install plumbing in master bathroom under sinks, and 2 broken exhaust fans, holes in sheetrock in garage that was taped and painted over. Luckily on the final day of walkthrough while standing in the garage with the builder, the wind blew - exposing the holes. The top railing system became dislodged from the wall while the builder's realtor was walking through the home. After realizing the appliances were on backorder, the builder installed a broken GE dishwasher. Unfortunately, I did not request or pay for a 3rd inspection to ensure the dishwasher was working properly. After discovering the dishwasher was in fact broken, I called the builder who came by and agreed but informed that since it was after closing, I must go through the warranty department at GE. To date, the dishwasher still does not work, and that model is on back order until October 7, 2022. I have a brand-new K, Hovnanian home that is not fully functional. These issues also caused the home to not appraise at the sales price! After sharing my experience with the same colleagues, I learned that the Seasoned Project Managers have moved to a new neighborhood to begin construction. Understanding that everyone does not have the same work ethic or level of standards, has caused me to not recommend K. Hovnanian to anyone and warn all others that its business model is not the same so proceed with caution. ... More

We moved in and reported the various issues we saw. They've been out several times to "fix" the issues. The "extras" we paid for are complete crap (were never informed the paint wasn't washable, lighting fixtures are cheap plastic). Would not recommend this builder at all. Talking to others in the neighborhood, who have had similar experiences. Some are going on 6+ months of waiting for repairs to be done (again).

I would never recommend anyone to buy this product

This was not a great experience for me and my family. If I had to do this all over again I would go someplace else. Double think before you sign.

Our home buying experience with KHov has been terrible. We paid over $500k for a home that looks like it was built by amateurs. We expected far more quality for the price paid. Regardless of “spec level”, we paid over $500K for our home. The workmanship and quality is awful. I wish I could rewind time and get my money back. My only hope is that the warranty team will fix it and make it right. Our building managers were completely terrible. Non-responsive and full of lies and excuses. I will never refer anyone I know to KHov. I would not want them to experience what we did. Bottom line, we got screwed! ... More

Disappointing. When you put down money for a new home you don't expect it to be messy when you move in and to constantly fight to have the repairs completed.

If you’re looking in a residential development and see a K Hovnanian model just skip it and go to either the competition or to another neighborhood. The quality of workmanship is abysmal. Everyone involved will assure you that your home will be ready for your closing date and then drop the news on you the day before that it won’t be ready but that they will have everything done in a few days. It won’t be ready. It will drag on for weeks and months. The moment they get paid all urgency is gone. You’re no longer a priority. Your home isn’t a priority. The people doing the work are trash. The K Hov people are okay but just buy another home. ... More

Avoid this builder. House has problems everywhere. Literally not a single surface without issues. Builder also forgot to build paid-for options. Cleaners left piles of dirt on floor and in cabinets. If I could get in a time machine and travel to a time before I signed the contract, I would do it in a heartbeat.

Builder could not oversee the work of there sub contractors. Very poor workmanship and lots of wasted time and money fixing problems and damage to finished work. Builder management changed 6 times during building process and had no accountability