K. Hovnanian® Homes Reviews

The drywall finishing and tile installation is very disappointing and after one month, neither have been resolved.

Great experience overall

Good experience.

I had the best home buying experience thanks to Meredith and Mark they made it seamless and toke care of issues promptly with results.

I love my new home in Cornerstone Farms. I am especially thankful for Keith Obran who is the project manager. I had many questions along the way during the construction process and he was extremely attentive and handled all of my questions and any issues that I had of concern. Keith made my building experience an incredibly happy one.

Great experience from beginning to end

All was fine with the exception of I did not have the full option and buy into options like lighting and choice of fixtures, etc. I lost both my sales person and builder half way through the project so I felt lost. Never the less I must say Carl did an excellent job in seeing me through the completion of the project. Everything else is nothing to talk about.

there were some little things that came after we moved in. some imperfection here and there. otherwise love it. Will was a great deal of help. always given us updates on the progress of our home. in the beginning there were some misleading information on what was included in the 50% off on upgrades so it put us somewhat over our budget. We didn't want as high of a payment. So if we would have known that the upgrades didn't include the structure we would have add as much. plus in the package before we went to the design part took the 50% off right away. this was explained to us. So we were under the assumption that it was all upgrades. We wouldn't have add as much on the structural part of the build. We love the home and would have it any other way just wish we were better informed. ... More

For the most part, we are very happy with our new K. Hovnanian home (so far). We had some minor repair issues that were addressed in a timely manner once I contacted the warranty service team. They were really good and responded very quickly. Overall, the workmanship was very good although I wish that full plywood sheathing should have been done all the way around the house, not just the front and back. My only other slight disappointment is the kitchen appliances that came standard with the house. K. Hovnanian could have put some that are slightly better. We plan to upgrade them in the next couple of years. Our experience with our salesperson Karen was awesome! She's the best! She was extremely helpful and always answered all our questions or got the answer for us if she did not know. She was very professional and always friendly. Thank you Karen! ... More

The home seems built well, but during the sales process, the sales agent was horrible about getting back to us with answers to questions or when we needed to make changes. The home seems to be built well, and through the process the construction manager was pretty good. But we've had a couple issues (mostly completely dead sod and plants right at settlement) and these things still aren't resolved. I keep getting told they'll be done, but it's been over a month and nothing has been done. Followed up a few times and I just get long winded explanations and excuses.

Overall, we are satisfied with our new house. However, I feel that our concerns were not heard throughout the building process. Once our house was complete, there were multiple issues that still have not been fixed because we were passed on to the service department. It feels that as soon as we signed the final documents, the customer service went away.

Every one who help was very nice specially Drian our sales man

The sales staff and construction staff are top notch. Friendly, responsive and have a true interest in wanting you to love your new home. Look, issues happen. It's how your builder responds and corrects problems that is key. They get resolved quickly and even post sale the warranty department has never said no to an issue. They want you happy.

Helpful team and customizable floor plans make K. Hovnanian homes stand out from other builders.

It was a great experience! We had heard concerns about building a home but they made it an easy process. We are so happy with the results!

Overall a good experience and I would do it again. Liked all but one of the Khov team members.

Building our new home with KHovnanian was an experience my family and I will never forget. All staff members exceeded all of our expectations from start to finish. Ray, Floyd, Juan, Bonnie and Nick went above and beyond to ensure that we were well informed and happy with each step. Thank you all for doing an amazing job!

Great home, great service upto the point where we bought the home. However, given it was a model we didnt receive the attention we would have liked to some issues after we closed. All in all pretty happy.

The process was very straightforward. Staff were very helpful and we are grateful they made it all less stressful. Mariana was always willing to assist or clarify any issues with us. Carl the construction manager was great in providing regular update as to the progress of the project and the after sales services he has provided to us has been exceptional. There is nothing to fault as everyone we dealt with were fantastic and we are enjoying our new home.

Great team. Addressed any concerns we had instantly. Very Professional

The base price of the homes in Villago are extremely affordable, although options and upgrades are terribly inflated.

Quality materials used, good and smooth finishing, and overall, beautiful.

We like the home but immediately had plumbing issues. This was not all Khovnanians fault as the city had connected some pipes incorrectly, but I do feel it should have been caught by an inspection ahead of time and not once we had moved in. The city finally fixed the pipes but I am still waiting for KHovnanian to replace my grass.

the quality of materials and workmanship seem to be above grade, and helps to provide the value I paid for. khov personnel from sales to completion (Tara,David,Todd) are great, they help with any issue that came up and establish the trustworthiness of my new khov home. therefore I would highly recommend K.Hovnanian Homes to everyone.

All in all, we had a good experience purchasing our home. The sales staff was patient and took time to make sure we had all the information we needed. We were not expecting all the upgrade and add-on options, but felt we needed some to make the house more functional for us. The incentives they offered helped to keep the cost down. The design center experience was more then we expected. The base line finishes were not up to the standards we expected for this price point home so we spent more then we wanted to get higher quality finishes. Upgrades were very expensive by my standards and options were minimal within a given level of upgrade. Dealing with KHOV's financing group was very easy and they offered very good rates. The on-site warranty team was very responsive and took care of all our issues quickly. Penelope and Deborah could not have been more helpful during the construction phase and followed up in person on several occasions. I would do business with KHOV again. ... More