K. Hovnanian® Homes Reviews

We had never heard of KHov prior to our purchase but I can't imagine any other builder treating us better. The first time my wife and I met Gene, he made is feel totally comfortable and was able to give us details about any of the builds, finishes, and even mortgage advice. Super knowledgeable and he really made us feel like family. Like we weren't just buying a house- we were building our forever home. The entire experience with Gene continued until the day we closed on our home. Even though he had left to a different development, he even came to our closing walk through and was there for every single question along the way. Same with the builder, Blue. She does amazing work and was so down to earth with my wife and I. She always gave us a straight answer and was always a delight to talk with. Even the design center was a breeze. Not once did anyone try to upsell anything, or convince us to go with something more/less expensive. Building a home can be scary and incredibly stressful but I would do it again in a heartbeat because of how amazing the team my wife and I worked with at KHov were. Even now that we've moved in we have easy access to Blue and even Shawn who deals with home warranties. I never once felt out of the loop in the process of building my home, which is exactly the way it should be. ... More

We bought a move in ready home which was not custom for us but has a lot of beautiful upgrades. The KHOV design staff made the house to suit a large family and guest areas. Although we love the house we definitely would do a few things different. The Garage is small and only able to park one car inside. I would suggest the extensions in all directions if your building. We found out our gas meter is to small and needs upgraded to a larger size. Khov brushed over the 20 ft easement on our property. But I guess we should have read better. What’s behind the walls we will never know. Since the house was already built we are trusting the workman ship is good. Fingers crossed.but like any home already built new or old it’s always a gamble. But the sales team was impressive and answered any questions I had and bent over backwards for us every step of the way. I would definitely recommend KHOV over a lot of the other builders. We love our house and our new neighborhood. And we are happy that we choose KHOV. ... More

Very pleased with the customer service from start to finish.

Love the new house- everything we wanted and more

Excellent sales team and maintainence team as well.

Responded to our needs efficiently and to our satisfaction.

Great job

Experience was fairly positive throughout the Home buying process.

Great attention to detail and response to inquiries.

Nesha and Mathew were fantastic to work with, very attentive, responsive and understanding when issue arose. In fact all the people I had the opportunity to interact with have been extremely professional, friendly and attentive.

Good materials choice to built the house

The sales team were wonderful to work with and were very responsive through the sales process. However, the options offered by K. Hovnanian were far below industry standards. For example: it was extra for the electric garage door opener, it was extra for the man door in the garage, it was an extra for the 220 in the laundry room (we received it only after we demanded to get it put in) and it was extra for ceiling fans. All of the items listed were included as not an extra in our last two new home purchases, and were included in other models we toured. Additionally, we had to find the paint colors and obtain touch up paint as it was not included in our package. That is unheard of! The follow up from the warrantee and construction team is very poor. We have had to paint areas that we pointed out in our punch walk and there is still blue tape on other areas that has never been followed up on since. I am in the Construction industry, and with the exception of your sales force, we have found the design, construction and warrantee teams performance below standard when compared to others. ... More

K.Hov people are very accomodating and will help you all the way to get your dream house.

Everything was timely and efficient

The final details and walk through property was very nice. Very nice staff. Thank u

Every staff at Khov I interacted with made me feel relaxed and made the buying process easy without unnecessary stress, every question I had was answered, documentation wasn’t a headache, and still had access to the team even after closing. I’d recommend Khovnanian always to anyone who wants to buy a home.

K. Hovnanian Homes are very nice homes, and Standford Park is a lovely area, near highway 75. As for the construction of the home, the builder and sales person's do a great job keeping you informed on the progress of the build. This was my second home purchase, and the KHOV team was extremely helpful and knowledgeable. They answered every question i had truthfully and in a timely manner. What i wish i could have gotten is (1.) a bigger garage, 20' deep garages are not designed for the Texas truck driver. My full size truck will not fit in my garage, this leaves it open to the Texas weather. (2.)Also the options although good are somewhat limited, I understand the concerns of the seller, to not personalize the home before all the paperwork is signed, but there should be a few more interior and exterior options that can be added during the build, and not left to the buyer to do once the home is complete. (3.) and this is truly personal, is that the 14'x18' upstairs living area, is truly not 14'x18' when you include the stairway. Overall, i am very happy with my new home, and the neighborhood. and so far, the few concerns i have had have been promptly handled, and in a very professional manner. ... More

The drywall finishing and tile installation is very disappointing and after one month, neither have been resolved.

Great experience overall

Good experience.

I had the best home buying experience thanks to Meredith and Mark they made it seamless and toke care of issues promptly with results.

I love my new home in Cornerstone Farms. I am especially thankful for Keith Obran who is the project manager. I had many questions along the way during the construction process and he was extremely attentive and handled all of my questions and any issues that I had of concern. Keith made my building experience an incredibly happy one.

Great experience from beginning to end

All was fine with the exception of I did not have the full option and buy into options like lighting and choice of fixtures, etc. I lost both my sales person and builder half way through the project so I felt lost. Never the less I must say Carl did an excellent job in seeing me through the completion of the project. Everything else is nothing to talk about.

there were some little things that came after we moved in. some imperfection here and there. otherwise love it. Will was a great deal of help. always given us updates on the progress of our home. in the beginning there were some misleading information on what was included in the 50% off on upgrades so it put us somewhat over our budget. We didn't want as high of a payment. So if we would have known that the upgrades didn't include the structure we would have add as much. plus in the package before we went to the design part took the 50% off right away. this was explained to us. So we were under the assumption that it was all upgrades. We wouldn't have add as much on the structural part of the build. We love the home and would have it any other way just wish we were better informed. ... More