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K. Hovnanian® Homes Reviews

What Homeowners Have to Say About K. Hovnanian® Homes.

K. Hovnanian® Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of K. Hovnanian® Homes 4582 homeowner reviews to learn why they are the right team to build your new home.

K. Hovnanian® Homes

has 4.3 out of 5 stars overall

4582 Reviews

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.2

Responsiveness 4.2

Customer Reviews

K. Hovnanian® Homes - quality and finish of house is not as expected

  • Anonymous
  • Verified HomeBuyer
  • October 16, 2019
  • Aldie, VA

quality and finish of house is not as expected

K. Hovnanian® Homes responded:
Good morning! Thank you very much for providing feedback, we are sorry to hear that the quality and finish of your new home is not what you expected. If you have any issues feel free to email us with your contact information and we will be sure to pass along to the appropriate local ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

K. Hovnanian® Homes - Fantastic service and quality

  • Kevin B.
  • Verified HomeBuyer
  • October 15, 2019
  • Northlake, TX

Fantastic service and quality

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - They were all responsive and making sure I understood the process.

  • Anonymous
  • Verified HomeBuyer
  • October 15, 2019
  • Merced, CA

They were all responsive and making sure I understood the process. Thank you, especially to Lorena and Linda. They were amazing!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - I was very happy with the building and sales process from beginning

  • Amir S.
  • Verified HomeBuyer
  • October 15, 2019
  • Chantilly, VA

I was very happy with the building and sales process from beginning to the end. I wasn’t happy with Kham at all.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Loving our new house!

  • Heriberto P.
  • Verified HomeBuyer
  • October 15, 2019
  • Plumas Lake, CA

We love everything about it we highly recommend K.Hov!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice home - just some minor cosmetic touch ups were needed

  • Katherine V.
  • Verified HomeBuyer
  • October 15, 2019
  • North Ridgeville, OH

Friendly and responsive staff from sale and mortgage company, to on site staff to address any issues.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

What a find!!!

  • Timothy K.
  • Verified HomeBuyer
  • October 15, 2019
  • Millsboro, DE

From the sales staff to the construction manager it was great experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good home with a great builder!

  • Latisha E.
  • Verified HomeBuyer
  • October 15, 2019
  • Oswego, IL

The construction team was very responsive during our build and continues to be responsive after our move. We are very satisfied with our decision to build with KHov.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

House purchase experience

  • Sandeep A.
  • Verified HomeBuyer
  • October 15, 2019
  • Scottsdale, AZ

The loan processing was extraordinary.. But the final walkthrough of the house before closing was not upto the mark... all the issue pointed put during first walk through were not corrected and what was found was the blue tape was just removed and when finally asked they suggested we raise. Maintenance request to complete the issues.. which was not expected..construction supervisor need to take care of these issues for these issues for a better experience to new home owners

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - The property was turned over to me with outside water drainage

  • Janet R.
  • Verified HomeBuyer
  • October 15, 2019
  • Streetsboro, OH

The property was turned over to me with outside water drainage problems. I am not happy.

K. Hovnanian® Homes responded:
Hi Janet - sorry that you are having some outside drainage issues. If you continue to have problems feel free to email us at customercare@khov.com and we can send to the appropriate local team members. Thanks! khovnanianhomes

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Aspired

  • June D.
  • Verified HomeBuyer
  • October 15, 2019
  • Plumas Lake, CA

Comfortable, everyone has been extremely responsive to our issues, thou they were few.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian® Homes - Easy to work with, good design, responsive team

  • Anonymous
  • Verified HomeBuyer
  • October 14, 2019
  • Morristown, NJ

Easy to work with, good design, responsive team

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Excellent work.

  • Duy T.
  • Verified HomeBuyer
  • October 13, 2019
  • HOUSTON, TX

My house turned out great. I hired a private inspector and only minor cosmetic issues were reported. Carlos frequently updated me with the progress of the construction and was very informative. I'm grateful for his advises. Jacob was very responsive to service requests after closing of the home. My only issue was with the loan officers. I don't know if this is normal but the final closing amount was not provided to me until the day before closing and that resulted payment not received on time.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

K. Hovnanian® Homes - I called to see if it was possible to reschedule it but no one

  • Francesco T.
  • Verified HomeBuyer
  • October 13, 2019
  • Sacramento, CA

I called to see if it was possible to reschedule it but no one got ever back to me and I almost had to rush back from work

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

K. Hovnanian® Homes - Good product, meets all my needs at this point in my life

  • Lori M.
  • Verified HomeBuyer
  • October 13, 2019
  • Brunswick, MD

Good product, meets all my needs at this point in my life

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome Experience!

  • GREGORY A.
  • Verified HomeBuyer
  • October 12, 2019
  • Missouri City, TX

This is my first home with K. Hovnanian. I am very pleased with the entire experience from beginning to end. Excellent customer service and quality. Thank you!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Home for a Great Price

  • Ronald H.
  • Verified HomeBuyer
  • October 11, 2019
  • Roanoke, TX

Great design - energy efficient - nice neighborhood. Everything we were looking for in a new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Smooth Process Throughout

  • Jason B.
  • Verified HomeBuyer
  • October 11, 2019
  • Oswego, IL

The sales team and construction were great and responsive.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Great Job

  • Jesse H.
  • Verified HomeBuyer
  • October 11, 2019
  • Lorain, OH

Everything was smooth from start to finish

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome

  • Carlos M.
  • Verified HomeBuyer
  • October 11, 2019
  • Davenport, FL

Very helpful, attentive

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nightmare

  • Mark G.
  • Verified HomeBuyer
  • October 10, 2019
  • Scottsdale, AZ

We have so many issues with this home. From the beginning with windows in the wrong place to the island in the wrong place and outlets/fire alarms being buried behind drywall after move in! What a horrible experience this has been. We had our bathroom tiled 2x (7k upgrade) not up to standard still! Backsplash tiled 2x still have issues. Upgraded cabinets chipped and scratched due to not being covered. Workers coming in to fix stuff get our carpets dirty every time. Leak in master spa the first night we moved in, leaked into our downstairs on to our hardwood floors! We could go on and on and ...

K. Hovnanian® Homes responded:
Good morning Mark - thank you for providing feedback and we apologize that you are experiencing issues in your new home. If you would like to email us at customercare@khov.com with your contact information we can pass along your feedback to the appropriate local ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Poor Attention to Details

  • Jill W.
  • Verified HomeBuyer
  • October 10, 2019
  • Hollister, CA

This builder cuts corners and uses the cheapest subcontractors. It shows in the finished product. Plastic push-pull shut-off valves? C'mon, that's substandard. We also have gaps in recessed lighting and cabinets and poorly hung doors. Even our A/C unit was installed incorrectly.

K. Hovnanian® Homes responded:
Good morning Jill - thank you for providing feedback on your homebuilding experience. We are sorry to hear that you are having issues with the subcontractors working in your home. If you would like to email us at customercare@khov.com with your contact information we can pass along your concerns to local reps in your ...

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 3

KHov has been great, professional and prompt

  • Brenda C.
  • Verified HomeBuyer
  • October 10, 2019
  • Lorain, OH

I’ve had a great experience with KHov since the buying process and months after closing. They’ve been helpful and prompt in addressing minor issues I’ve experienced. I highly recommend KHov.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Home

  • Michael C.
  • Verified HomeBuyer
  • October 09, 2019
  • Manhattan, IL

From the sales office to the builder, our experience was awesome. We couldn’t be happier with the quality of work that was done to build our dream home. Our builder and sales representative was always in communication and able to answer any questions we had during the building experience. My wife and I would highly recommend Khov for your future home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fantastic Quality and Customer Service

  • Pamela H.
  • Verified HomeBuyer
  • October 09, 2019
  • KATY, TX

I had a great experience building my home with Khov. Matt was very attentive and fixed any issues I saw immediately. I’ve been living in my home over a month and have no complaints. Quality seems to be great! The only reason I did not give 5 stars is because of the mortgage team. I was not impressed and would never get my loan through them again.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5