K. Hovnanian® Homes Reviews

I recently purchased a newly built home I am extremely pleased with my decision. The home is beautifully designed however the finishes are cheap and attention to the details was not done properly. As a result, I have many issues relating to my purchase and frustrations to go with it. The layout of the home is both functional and aesthetically pleasing, with spacious rooms, modern finishes, and plenty of natural light. The kitchen and bathrooms are particularly impressive, featuring top-of-the-line appliances and fixtures. The buying process was straightforward. The Mortgage was professional, knowledgeable, and responsive, making sure all my questions were answered and any concerns were addressed promptly. They provided excellent customer service from start to finish. Overall, I am satisfied with my new home however I expected a better finish and quality from this builder: - I would recommend them however make sure to pay attention to every detail. ... More

Working with KHOV Mortgage was very pleasant and they are very helpful

The buying experience had mostly 5 star components along with a couple sub-par elements. Erika and Amy from Sales have been very helpful, even after the sale they continue to provide support. Tyson and Scott in Construction have been responsive and Alyssa in Customer Support is my best resource for getting issues resolved. Overall quality is typical for spec home ("fast") builders, highlighted by the design and energy efficiency features and degraded by corporate decisions that may make sense from KHOV's financial perspective but can leave lasting issues with the homeowner. Despite the few areas with issues, I love the house and greatly appreciate the value received for the price paid. Good job KHOV! ... More

Good experience dealing with KHov builder and then KHov Mortgage. Made the process much easier.

My experience was great. From touring the location It was a positive experience. I found the staff to be kind and attentive to my needs. I've purchased a few homes in the past and the staff by far was the most knowledgeable and accommodating.

Builder should include window sills as part of the build. Unreasonable to have no sills and flat painted surfaces. How would you clean? What if water got on it? Houses are built too close together. Barely enough room to get a lawnmower between the house and the rock wall separating the property line.

The sales and PM on our home were great to work with. Both provided feedback in a timely manner. Our walk thru of the house was never rushed and very detailed. Even after several months in the house, the K Hov team remains friendly and attentive.

We are very pleased with the purchase of our new home. KHOV was professional and knowledgeable every step of the way.

I've been a home owner for years and in a rush to move back to Florida I neglected to see the hidden issues and lack of quality of the construction in the new home I bought.

Everything was really bad,sales person had family emergency and really nobody was there to kinda cover even to give us the key of our 1st house. Youall change construction manager like 3 times and except for Gary (the las one) they didn't do nothing right. The day I was supposed to receive my brand new house was not finished and had buch of trash in the garage and back yard . I would never recomen or buy again from this constructor.

For the price of the house, we should have gotten morn out if it. They care more about building houses than having a play park for kids.

Steve and Daniel were great helping with last minute fixes before closing. Very dependable.

First of all, we are enjoying our new home! We have recently had A/C issues and the warranty policy came through but, it took them a week to resolve the problem. And another issue is why would the builder install 24” doors going into the bathrooms? We also had a water leak issue at the water meter in which we had to hire a plumber to fix and turned requests for reimbursement along with video to water supply company and have not received any response! Yours sincerely, Kenneth and Stacy

Simple warranty issues seem to take abnormally long to be fixed, even when they are simple fixes. Once they have your money, no urgency to fix the issues their contractors created. I would not expect the same service after sales that you get when you are purchasing. Sales people are good, ultimately they are not involved after the purchase. Customer is not first once the sale is completed.

Great experience, very smooth, K. Hovnanian handled everything which takes the stress out of buying a new home. We couldn't be happier with the quality, workmanship and professionalism.

The quality of some items in the house can be better. The wood look tile is uneven in some areas, causing our feet to catch. This should have been done right. Overall the home is fair. We do love the floor plan and neighborhood. Just some things in the home that could have been done right and/or better.

I would like to highlight the attitude of the staff towards customers when they first step into their office and treating them like poor given the home value the customer wants to buy vs what KHOV is offering in other communities at a higher place. I heard from many people in the community that they are also been treated like this. Of course the home values in certain areas are higher but that doesn’t mean the customers are treated like that. Definitely the attitude has to be changed either it’s KHOV or their front office staff. We are giving you the equal business as the same customer who buys a million dollar home. Thanks ... More

KHOV builds an energy effiicent home at a great price

It was a great experience buying a home in Egret Shores. We are very happy with our new home.

Amazing experiance great company

Very good experience from the very beginning of the process to buy our new house. The sales consultant, Kathy, was amazing. She worked with us to get exactly what we wanted and needed. We would have not buy our house if it was not for Kathy's amazing help and assistance. The quality of the homes built is very good, we choose KHovnanian because we had already built our previous house with them in another subdivision and were so very happy with it that decided to build another one with them again in another part of town. The entire building experience was phenomenal, Nick, the construction manager assisted us through out the entire construction, he went the extra mile for us until the end. We have nothing but good things to say about Khovnanian homes and staff. We trust Khovnanian because they have proven to be great home builders with an impressive group of employees. ... More

Scott, Scott, and Rose were amazing throughout the whole purchasing journey. Scott #1 met with us multiple times to take progression photos. Scott #2 was always smiling and helpful, and Rose helped us from beginning to end with the purchase. She'd call once a week to encourage us. We love our new KHOV home! We have no issues! It is comfortable, efficient, and comfortable. We have never bought a new home. We have always bought older homes. Thank you, KHOV. The only reason for four stars on quality is some of the counters, bathtubs, and toilets chip pretty easily. It isn't a huge issue, but it moves it from a five to a four. The craftsmanship is exceptional for a track home!!! ... More

The home was built with such care and diligence. I have a 2 story home and I live in it myself, but the way the layout is.. it doesn't feel like too much house. It's a perfect build!

My wife and I met Carlos at pre-Sheetrock stage. He was very professional and easy to work with. He took his time to understand our needs and walk through each question we had during the completion of our home. He was very approachable and reachable each time we had a question and/or identified areas needing attention. His knowledge and expertise on the construction, technical topics and building codes of the home was very welcoming as a home buyer. My wife and I have purchased several homes over the years (custom and pre-builds) and the KHOV experience with Carlos as our Home/ Project Building Manager was the most pleasurable and satisfying experiencing in completing our home purchase. Thanks Carlos for the great experience. ... More

Overall great experience purchasing the home