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K. Hovnanian® Homes Reviews

What Real Homeowners Say About K. Hovnanian® Homes

With an average rating of 4.3 stars, K. Hovnanian® Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 4625 verified homebuyers to give you an honest look at what it's like to build a new home with K. Hovnanian® Homes. Read their unedited reviews, feedback, and complaints to help you decide if K. Hovnanian® Homes is the right builder for your new home.

K. Hovnanian® Homes

has 4.3 out of 5 stars overall

4625 Reviews

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.2

Responsiveness 4.2

Customer Reviews

Subbulakshmi

  • Subbulakshmi C.
  • Verified Homebuyer
  • February 01, 2024
  • Bluffton, SC

I am totally disappointed and sad that I made a wrong decision buying house from KHOV. Subbu

K. Hovnanian® Homes responded:
Hi Subbulakshmi, we've sent your message to local management, and they will be doing their best to assist you with your concerns. We hope members of our team can make your experience better and we will continue to follow up with our team on progress. Thank you for the review and we hope you have a great day. ...

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 4

very good builder

  • Carida M.
  • Verified Homebuyer
  • January 31, 2024
  • Felton, DE

I had a good experience and Devin was the best very understanding.

Total Score 5


Quality 1

Trustworthiness 5

Responsiveness 5

Meh

  • Anonymous
  • Verified Homebuyer
  • January 31, 2024
  • Hedgesville, WV

Used K. Hov expecting a different experience from other builders in the past. But it was about the same. The sales team was amazing, but the construction of the home is my issue. The quality of materials are faulty and super inexpensive. For the cost of the home, I shouldn't of had to call the warranty manager to fix multiple issues within the first month of owning a brand new home. While the warranty manager is very responsive and professional. She definitely has job security especially when the construction workers are working at night with hard hat lights to build homes.

K. Hovnanian® Homes responded:
Hi, we've sent your message to local management, and we will provide an update when we receive more information. If you'd like to address your concerns in detail, please feel free to reach out to us at onlinereviews@khov.com. Thank you for your review and we hope you have a great day. ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 5

Westfield Blvd

  • Shantel D.
  • Verified Homebuyer
  • January 31, 2024
  • Chantilly, VA

Great experience with builders. Always professional and walk us thru the entire process step by step.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service, professionalism, and attentiveness

  • Cherie M.
  • Verified Homebuyer
  • January 31, 2024
  • Woodbridge, VA

We have been extremely pleased with the professionalism, prompt responsiveness, and overall attentiveness from everyone at K. Hovnanian, from the sales reps (Gene M. and Michael M.) to the onsite building staff (Dave L., Mike M.) and everyone we've encountered during our home purchase and move in.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

K. Hovnanian Homes

  • Matt D.
  • Verified Homebuyer
  • January 30, 2024
  • Uniontown, OH

For a first time homebuyer, I could not have asked for an easier experience. Thus far, I have enjoyed my new home, am very impressed with the quality, and would highly recommend K. Hovnanian to a friend.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Jan

  • Jan B.
  • Verified Homebuyer
  • January 30, 2024
  • Amherst, OH

This was the best and easiest one stop buying experience I have ever had. Simple, efficient, friendly and knowledgeable.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Many Nagging Structural Issues

  • Kimberly J.
  • Verified Homebuyer
  • January 30, 2024
  • Stockton, CA

I was pleased to buy this house. Quickly that feeling passed after moving in. As stated in the title, the house has had many nagging structural issues. It’s like the builder found the cheapest materials and the least experienced construction workers to build this house. The door brace that leads to the garage wasn’t nailed down, the kitchen cabinet wasn’t nailed down; there was a gap between the door and wall that allowed crickets to enter the home, the floor strip between the bedroom and bathroom wasn’t secured; wholes between the wall and staircase; neglected to install a wall plate for the ...

K. Hovnanian® Homes responded:
Hi Kimberly, we're aware that members of our team have been in contact with you since closing and informed us that all of the service request submitted for this home has been completed in less than 21 days. Looking at the service history we see that there was a report for normal cracks due to the home settling. We do apologize if there were any inconveniences that occurred after your move-in and we will continue to support you with all of your warrantable needs. Thank you for taking the time to address your concerns and we hope you enjoy the rest of your week. ...

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 5

Expensive homes with cheap quality

  • Anonymous
  • Verified Homebuyer
  • January 30, 2024
  • Old Bridge, NJ

The quality of the homes are hardly at par with the price that we pay.

K. Hovnanian® Homes responded:
Hi, we hope all is well. We've seen the 2-star rating you've left, and we'd love to hear any concerns you're having in-depth. Feel free to send us a message at onlinereviews@khov.com. Thank you, and we're looking forward to hearing from you. khovnanianhomes

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

It was about what I expected; could have been worse, could have been better

  • Sammy F.
  • Verified Homebuyer
  • January 30, 2024
  • BELLVILLE, TX

I THINK THE HOME DESIGN NEEDS SOME "WORK". EXAMPLE -- THE FAUCETS IN BATHROOMS ARE TOO SMALL (they can't be easily cleaned because the handles are way to close to the faucets.) THE CLOSET SHELVES ARE WAY TOO HIGH (a "normal" height woman can't reach them without a step ladder.) THE DISPOSAL SWITCH SHOULD BE RELOCATED TO THE TOP OF COUNTER (currently it's under the kitchen sink...very awkward.) Sorry, This is the best review I can give you.

K. Hovnanian® Homes responded:
Hi Sammy, thank you for the feedback. We appreciate you sharing your thoughts as we're always looking for ways to improve. Thank you again and we hope you have a great week. khovnanianhomes

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Great

  • Qhyamuddin M.
  • Verified Homebuyer
  • January 30, 2024
  • Baytown, TX

Its been great experience purchasing home with KHOV builder. Everyone from Sales rep (Katrina) to construction manager (Jorge) were great to work and answered any questions or queries. Also closing was done without hassles. Great experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good experience. Smooth

  • Nikitha G.
  • Verified Homebuyer
  • January 30, 2024
  • Phoenix, AZ

Good experience. It was smooth

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Guillermo M.
  • Verified Homebuyer
  • January 30, 2024
  • Indio, CA

Linda was great in communicating my questions and concerns with buying a new home. The process was seamless. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall we we are pleased with our decision to buy from KHOV.

  • David W.
  • Verified Homebuyer
  • January 30, 2024
  • RUCKERSVILLE, VA

The folks at KHOV delivered as promised and on schedule.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Rating

  • Roman D.
  • Verified Homebuyer
  • January 30, 2024
  • Glendale, AZ

We have been prompted to submit various reviews of our experience with k hov. Please refer to the many reviews already provided where we have had the worst experiences with k hov and the condition of our home.

K. Hovnanian® Homes responded:
Hi Roman, we hope all is well. We've seen the 1-star rating you've left, and we'd love to hear any concerns you're having in-depth. Feel free to send us a message at onlinereviews@khov.com. Thank you, and we're looking forward to hearing from you. khovnanianhomes

Total Score 4


Quality 1

Trustworthiness 1

Responsiveness 1

Great homebuying experience! Exceptional services along the way

  • Anonymous
  • Verified Homebuyer
  • January 30, 2024
  • Alexandria, VA

I had a great experience with K Hov. From the sales team to the construction team and maintenance support team, each staff I interacted with provided exceptional services. As a first time home buyer, K Hov team helped me navigate the process with peace in mind. I also really love my new home and have enjoyed living in it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lack of transparency and clean up

  • WARREN H.
  • Verified Homebuyer
  • January 30, 2024
  • DAYTON, TX

Distinct lack of transparency when it came to final numbers for mortgage. Specifically mislead or omitted HOA payment increases scheduled but not disclosed. Back yard has tremendous amounts of construction debris that was never removed. I.e. brick concrete shingle parts Left with dead landscaping and trees that were incorrectly planted in front yard.

K. Hovnanian® Homes responded:
Hi Warren, we've sent your review to local management and was informed that a member of our team has reached out to you and has scheduled an appointment for inspection which will be in a few days. Thank you for your review and we hope that our associate will be able to assist you further. Have a great week! ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Glory and spacious living room

  • Vinod R.
  • Verified Homebuyer
  • January 30, 2024
  • Glendale, AZ

Sedona model is best one to have more living space and great bedrooms

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Absolutely, the highlights have to be Lisa and Kade

  • Erik A.
  • Verified Homebuyer
  • January 30, 2024
  • MONT BELVIEU, TX

Lisa made the buying experience so great and Kade made the building process effortless.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home.Buying Review

  • Casey H.
  • Verified Homebuyer
  • January 30, 2024
  • WALLER, TX

Overall this was a great experience with all parties involved. Only critique I would suggest is response time to customer issues with their home.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

High Value & Reliable Customer Service

  • Martin H.
  • Verified Homebuyer
  • January 30, 2024
  • LEWES, DE

Location, location, location!!! They have always been the most important item when searching for and deciding on where to buy your primary residence. Next (in my opinion) are Construction Quality, Community Layout & Amenities, followed closely by Price Point / Perceived or Expected Value. Our experience with the K. Hovnanian Team was Excellent considering the important items mentioned above. My wife and I Highly Recommend K. Hovnanian builders and especially the Tower Hill community in Lewes, DE

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Overall Great Experience

  • Sameer D.
  • Verified Homebuyer
  • January 27, 2024
  • Glendale, AZ

The seals representative and chief contractor were really helpful and informative. The overall process was a good experience because of these great people.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jay, the initial contact person at the office was great!

  • Novelette W.
  • Verified Homebuyer
  • January 26, 2024
  • Port Saint Lucie, FL

Quality of work could have been better ( poor paint job and finish; drain & tiles in master bathroom had to be repaired shortly after we moved in; heating system & thermostat had to be serviced because they were not calibrated; cracks in driveway and garage floor of a brand new home; yard not level and drainage poor creating sloppy/sludgy areas).

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Truly the worst experience

  • Mahender P.
  • Verified Homebuyer
  • January 26, 2024
  • Monroe, NJ

The worst experience I've ever had involved a dishonest salesperson, lack of transparency, limited upgrade options, and a terrible experience with the Khov mortgage lender. The home quality falls below the standards and I feel it’s waste of money. Lack of customer care. I understand the real estate market was in boom, however it doesn’t justify losing all hard-earned money. Only one good person I could think of is Justin.

K. Hovnanian® Homes responded:
Hi Mahender, thank you taking the time to address your concerns. We do apologize if there were any inconveniences during your process. We strive to be as transparent as possible when it comes to fees, options, and etc. We are aware of your recent service request, and it will be addressed during your you-end review. We appreciate the feedback, and we hope you have a great week. ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Ricardo

  • Ricardo P.
  • Verified Homebuyer
  • January 25, 2024
  • Glendale, AZ

Everything was smooth progress and the team is great.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4