K. Hovnanian® Homes Reviews

I know that this review is to go over the home buying process however I just wanted to note the responsiveness of the entire team. Last week my asthma started flaring up to what I assumed were just seasonal allergies, Wednesday and Thursday being the worst of it. On Friday I happened to go into the basement bathroom and looked up to see mold on the ceiling, the cause of my asthma flare up. I call KHovnanian warranty to explain the situation and received a call not 20 minutes later from Derek that the community manager would be coming by to take a look. Nick arrived maybe 15 minutes later, took pictures and called back into Derek to say that yes it was mold. This all took place by 12:00pm on a Friday. By 12:30 Derek called me back to let me know that a plumber would be out to take a look at the situation. By 4:45 the plumber was here, had cut out the mold spot, found and fixed the source of the leak and let me know that someone would be back out next week to fix the wall. The response time for all of this was simply amazing and much appreciated. ... More

Initially didn't get the response I needed, but overall they did good!

I found many small issues after closing (outlet not working, rusting railing, imcomplete caulking, broken remote...etc). The builder has been very responsive to fixing issues. To that I'm very happy and apprecaite. The overall built quality can be better for the price paid though.

I was looking for house for more than 1 year I couldn’t find the right house that I was looking for, finally I found K Hovnanian homes. K H had a very nice and professional customer service they answer my all questions and I decided to buy new townhouse with K H. overall I am so happy and I had a great experience

Had roof leaking issues and still not fixed. Khov don’t take good care of their buyers.

I will recommend to my friends to buy a house from khov without 2nd thought. Everything is good Trust, responsive and good house construction with good materials. Personal i like khov building construction.

Kenny and Giuseppe were both extremely friendly and easy to work with.

He was superb and promptly addressed our concerns.

We found that every facet of the purchasing and settlement process was extremely well done and professional. Despite KHov being a national builder, the journey felt close to home and had a home town feel.. Our one relatively significant community concern was the sod/irrigation system which thankfully has been satisfactorily addressed, however, the communication for this item could have been somewhat more open and fluid. Other than that, we are living the dream in our little “bedroom” by the beach community!

A nightmare everything was delayed and communication was mediocre

Did not go as well as planned but the major issues were with the Mortgage company. Way to many issues to list but it was an absolutely horrible experience. Some issues with the building process but that went pretty well and we settled on time. Mistakes were corrected and some had to do with supply chain issues.

The purchase of my very first home through this Builder was my worst life experience ever. I should have bought from Pulte, but could not get myself to part ways with this Builder's community's location, which I love. I still get nervous opening the door to the laundry room because all the machines together in the open like this look scary. I was also required to purchase a washer dryer for my condo, which was a nightmare of sorts. This too is another reason I physically get nervous opening the laundry room door to my very own home. The workmanship is horrible, and this condo is no longer a home I can imagine myself spending a decade in :( The move-in process was excruciatingly painful. I can't imagine what it will be like upon move-out when I actually have furniture :( I don't wish this experience upon my worst enemy, though I hope each and every person I encountered through this miserable process one day is on the other side to experience exactly what I did. ... More

Horrible home warranty, reminds me of notorious American Home Shield. Very poor craftsmanship. Their mortgage missed informed about interest locking time duration. Would conceal information about some important things such as this community has PUD which was never disclosed until we were about to close!

Home is lovely ; although a little tight on closets and the garage is way too small

As a first time homebuyer, KHov made the experience pleasant and seamless. Mike was very responsive even after the purchase was completed. They made the experience feel personalized. I would definitely consider purchasing from this builder again.

Good Experience! Nice people! Great locations! But still found some issues after closing.

First time Khov buyer. Good support and resources, to help provide an enjoyable experience. Thank you!

We closed on our 'dream home' with Khov in May of 2022. We waited over a year and a half for the home to be completed. We were sold on the idea of a custom home delivery, with craftsman who take pride in their work and deliver a top notch product. What we received was a nightmare. I've now converted into what feels like a full time construction project manager. The VP of operations for Khov got involved months ago and assured me he would personally make things right. Unfortunately, no progress has been made. We have serious safety concerns yet to be addressed that include electrical issues, exterior doors that do not function properly and a broken truss in our attic that was knowingly installed without appropriate guidance and sign-off of a structural engineer. We're now nearly 4 months in to what is a 12 month warranty period with no real progress. I've scheduled time away from work to accommodate repairs only to have the the people who are scheduled to do the work not show up. This process has been immensely stressful on my family and we could not be more disappointed in the experience we've had with Khov thus far. The only positive experience was with our sales person and construction manager throughout the build process. Everything we've been through since closing has been noting but empty promises and frustration. ... More

Our entire experience from the initial meeting , to the purchase, to our closing was extremely smooth. Beautiful home for a very reasonable price. Every person involved in our home was professional, knowledgeable and genuinely interested in meeting our needs and expectations. To Dennis ,Kenny ,Preston and all the workers involved in our home we thank you.

I bought my house from K Hovnanian in 7/2022. The process was easy and swift. Although a few minor paint and scuff flaws, the foundation of the house seems it was built to last. Sales and builder agents are responsive and helpful.

The KHovanian team made my first experience a wonderful experience. I will most definitely refer my friends and family if they're in the market to build. Thanks KHovanian

Personally, I went with Khov because I did not want to get in a “bidding war” with a pre owned house and because I felt that the price was close to what I was wanting. As mentioned in my title this was by first time buying a home. Personally I felt like there wasn’t any guidance. The seller just wanted to sell, the builder just wanted to finish up his build, and the mortgage person just wanted me to go through them. There was no clear communication to me as to “what was next” in the process. I felt like everyone just wanted to make their money and leave. I don’t want to get into details on everything, but in some cases there were unnecessary remarks/confrontation. I truly felt like things could of been better. At I felt like I was out in the dark on some things. But maybe this is the normal home buying experience and I am just unaware of it. ... More

All things above were well taken care of. Questions were informed and answered quickly. Our realtor was wonderful!

Excelente customer services and attention to details.

Professional and knowledgeable personnel in every aspect of the build. Quality home with the best materials for AZ climate. Great location and views!! Thank You