K. Hovnanian® Homes Reviews

Quick responses from sales representatives, construction manager, and finance personnels; great attitudes of customer-caring service answering almost all sorts of questions from a customer in a way of thoughtful and mindful manner, including touring the site, reporting construction progresses, and processing the loan application with final closing procedures. With all those great customer-caring services, a customer is the CUSTOMER - TWO thumbs up...!

Very attentive to any issues that I had and took care of them fairly quick.

What stood out for me at K Hov was the sales team and how helpful and responsive they were! My sales rep Elizabeth made the overall experience so enjoyable as she was never pushy and provided us with all the information and resources we needed to make our decision. She kept us informed the whole way through on the progress of our home and anything she needed from us along the way. All departments from Sales, Lending, to the Project Management team were extremely friendly and did what they said they would do throughout the process. The home was delivered on time which was no easy feat during Covid and all the supply chain issues. I would purchase from K Hov again for sure. ... More

Very responsive. Keeps to schedule. Everything is documented. Delivered on time despite challenging economic times.

You guys give good service, very good and trustworthy.

Great value for the price paid... and great support too from the sales representative!

Entire team was great to work with. Smooth process using Khov lender. We love our home.

great salesperson and warranty team,

I’d recommend them to prospective homebuyers.

Keith and Adam did a great job building our home. The things we were dissatisfied with was the variety of selections available to us and the explanation of structural add-ons.

Our sales rep Bina was Amazing and was in constant contact with us every step of the process. She made sure all of our needs were taken care of. She was the highlight of our entire home buying experience! Also, our building manager James made our experience throughout the process very easy and made sure we were satisfied from start to finish.

The home buying process with K. Hovnanian was a great experience from start to finish. The best part about the process was receiving those weekly email updates about every step that was going on with your home, this was definitely a plus especially if you couldn’t be there to see the process.

Good experience overall. The staff were wonderful. There were minor defects in the workmanship we only found after closing. Before that, closing did seem kind of rushed. Nobody is perfect. But we are happy with the home and staff.

Samuel was very responsive and attentive to requests although some contractors did not do a good job like the vinyl upgraded floor. Samuel and Adrian did a great job overall. We closed on November 30,2021 under pressure from Manager Mike that told vinyl floor contractor not to fix the whole floor properly as there was no time or spare materials to fix it on time and they did not want to delay the closing a few days. I consider that not a good practice as now we moved in and need to let the contractor come and fix the floor while we live in the home. I would recommend that Mike does not pressure clients to close on the home when the floor is not ready or fixed properly just to close. KHOV had 8 months to build the house including the floor and everything was ready except the floor. We sent emails and reported the issue since the day we saw the floor problems (two weeks before closing and this was never resolved properly before closing. We were under the impression the vinyl flooring was going to be snap and lock boards with vinyl but instead it is the cheap thin version that you glue to the floor. ... More

I have worked with this home builder in Florida, and they are very personable and very courteous. Great team.

My experience with KHovnanian builder was spectacular. Staff and managers are so helpful when it comes to status update of your house. Even before and after you close your house. They are still there to help you with anything that you request.

It was a great experience. Great people and we’re happy to be here

I like this house as location wise

We are ecstatic to live in our beautiful new home and our entire experience with KHov was positive.

Samantha and Michael were great to deal with, always prompt to respond and willingness to help. In the home stretch both Estevan and and Angel coordinated well to ensure any issues with the construction of the house and outstanding items were fixed. Overall a great experience.

I am thrilled to say so far I am happy from the overall process, the sales agent, and the construction managers are super great and helpful though with morgage officer initially has some issues but later she switch to be helpful. The material is great but only paint has some issues it soon change with touching hand or if you do touch paint the color is change and few construction standards could have been an option in baths. Anyhow overall happy besides the paint and I like the way the Construction manager is helpful!

The sales and construction management staff here at Galloway Ridge have been great, They have kept me updated throughout the building process and very responsive to issues. After move in, the staff has been responsive to lining up repairs. I would have to say the KHOV team in Galloway Ridge is top notch. After completion of all homes, this development here in Cave Creek, will be a place others will want to live!

Truly happy with the overall experience from start to finish. Made adjustments for me when asked, and was attentive to my needs.

Great experience and Very clear Every step until the end of the house built., thanks to. All, for hard work

The construction rep, and sales agents were great. The construction rep in particular was excellent. He maintained communication and was trustworthy and friendly in addressing the few minor issues I had. I appreciate that this builder keeps the area clean during on-going construction and is considerate of those who are actively living in the community while it is being built.