K. Hovnanian® Homes Reviews

What a great experience every step of the way. The sales team, the build team and the warranty team have been above and beyond. They all communicate extremely well individually and as a team. This was my first time building a home and we couldn't have asked for a better team or experience.

From the day I walked into the sales center to the day I closed on my home, it was an smooth process. When I had questions or wanted something changed it was done in a timely manner.

While somewhat disappointed in the quality for the price I paid, the quality of people that work for KHOV here in Liberty is top notch. I could not have been happier with my salesperson and home builder.

Great homes can't beat it at all!

An Easy home building experience

Issues were always addressed quickly and the builder was always super responsive. It was incredibly easy home buying process and I have no issues with the quality of the work.

KHOV was great to work with. Construction Manager Jeff & Lacey in sales did a great job keeping us up to date with every process. Answered any questions we had in a timely manner. I would recommend a new home build with KHOV to anybody!

Excellent overall experience from the sale representative all the way to the building process.

The overall process was open and Steve was very informative throughout the process. The house was delivered on time with no issues. Great job!!

The sales and construction management staff here at Galloway Ridge have been great, They have kept me updated throughout the building process and very responsive to issues. After move in, the staff has been responsive to lining up repairs. I would have to say the KHOV team in Galloway Ridge is top notch. After completion of all homes, this development here in Cave Creek, will be a place others will want to live!

I believe you need to walk your home 1-2 times per week to check options selected, quality and workmanship. You need to notify your builder weekly on what concerns you have and follow up weekly that they are addressed. If this happens you will get a home that looks good!

Truly happy with the overall experience from start to finish. Made adjustments for me when asked, and was attentive to my needs.

We contracted to complete a single-family house in December 2020. Estimated completion date was July 1, 2021. We were told that houses closed at that time hit their estimated date. By March, we were told the date would be in August. The basement was not poured until April. Right after we sold our existing house in May, the date changed to September 15. OK, 2.5 months late, we can live with that. We were then scheduled for a pre drywall inspection in early July. No communication when that date was missed. Finally, by mid-August when our emails to our sales rep and the construction manager went unanswered, we reached out to the Chicago market VP to find out what was going on. We then found out that our sales rep had left the company and our construction manager was changed but no one informed us. We completed our pre drywall inspection in early September and were told that our house would be completed before the end of October. Our final walkthrough and closing were actually scheduled for the end of October (Khov's fiscal year end is 10/31). However, two weeks before the inspection, we were notified that the dates would have to be moved to mid-November, Cabinetry was damaged, and they would not be able to complete until then. We had to reschedule all of our utilities and post-closing contractors (i.e painters, window treatment installers, etc.) for a second time. So, after 4.5 months of delays and lack of communication about when we would be able to move in, we finally had our new home and were no longer commuting from our temporary housing at a vacation home 4 hours away. The house is nice, but the construction process was extremely painful. ... More

Great experience and Very clear Every step until the end of the house built., thanks to. All, for hard work

The construction rep, and sales agents were great. The construction rep in particular was excellent. He maintained communication and was trustworthy and friendly in addressing the few minor issues I had. I appreciate that this builder keeps the area clean during on-going construction and is considerate of those who are actively living in the community while it is being built.

Sales agent was fantastic. Builder was very difficult to work with and very rude.

The houses are very beautiful but very bad customer service, after the closing of the house many details have appeared with the construction and the response to solve things is very slow, I would have preferred to choose another construction company

good experience all around

I was impressed by people and how helpful they were, always responded in a timely manner, always answered all questions and always went above and beyond. Extremely happy on the purchase of the house and with people met along the way.

In general, our experience has been awful. Settlement was delayed six times, and six weeks following settlement, items identified during orientation inspection have not been completed despite multiple promises to do so.

Throughout the home building process, our sales consultant and building project manager provided an exceptional experience. The design gallery and build meetings allowed us to see our dream home come together step-by-step. We received regular and consistent updates regarding the build of our home and communication was always prompt and timely if changes needed to be made. The outstanding service didn’t stop once the home closed, any concerns/issues were immediately addressed even after. Brandi and Christian are true rockstars and exemplified true professionalism, excellence and quality in both service and build. ... More

Which builder paid more attention to co. that poured foundation,which resulted in a back wall in our home be off.It left floor joist and floor un level and a unhappy buyer.,when it came to repairs after accepting the house ,Adam was johnny on the spot,with repairs.

My experience with K.Hovnanian overall good.

They have best models and colors to offer

What a great experience! Everyone has been so helpful!