K. Hovnanian® Homes Reviews in Dallas, TX

Michelle and TJ were very helpful throughout the process

The buying process was very easy. Mostly because if Kristina. She was very helpful, quick to respond and provided solutions right away! The house it self, I am choosing to believe that what’s under the drywall was done well. But the craftsmanship is definitely not what I was expecting. It was done sloppy, lazy and with little quality. Paint splatter, holes not filled, roughy and broken boards that weren’t even the same thickness. Air vents completely bent and asked about it, the builder Logan said “it’s the way they go”. Days after, a handyman came and fixed them in minutes. My closet is falling off because they did not anchor them to any stud, the garage ceiling and taping all over it was done completely wrong and it’s all peeling off. Massive holes outside as well. Great for rodents to come in. Overall, the details which is what one sees, were not carefully done. Seems they were rushing to get the home done and didn’t care what it looked like. Ski the lady who has been helping us with warranty, has been very helpful and patient. If only the builder had been as careful, we could be looking at a way nice looking home. ... More

Great salesperson! Angelica made this experience fun and exciting.

Highly responsive and friendly staff... Project Manager was always available and gave timely update on the progress of construction. Timely delivery with top quality construction

Overall I am very happy with my home. The construction process was generally smooth, although at times it felt like other homes were moving at a much faster pace. For example, nearly every home on the street had windows but mine sat for about 2 months with no windows. The construction manager of my build changed several times but that didn't seem to really slow things down. My biggest complaint is that I felt very pressured into using the in house lender. I ultimately went with an outside lender but I had to jump through hoops to do it. Not only was the in house lender at a much higher rate, they wouldn't lock without me paying upfront, non refundable fees that didn't get credited at closing. Also, the in house lender almost never reached out to me to discuss options. I constantly had to reach out. It never seemed like she was looking out for me - the borrower - which she should have been. The $7500 credit incentive didn't make up for all those things. ... More

Great home family Is loving it

We absolutely love our home, we purchased one already built, however there were some details that were overlooked by KHov. There are things that cannot be corrected according to the builder such as crooked walls, flooring not lined up straight. Island in kitchen not straight. Since these are already in place, we are stuck with it. Please inspect everything before committing.

Builder should include window sills as part of the build. Unreasonable to have no sills and flat painted surfaces. How would you clean? What if water got on it? Houses are built too close together. Barely enough room to get a lawnmower between the house and the rock wall separating the property line.

Overall, great experience with the community.

Home buying experience was good, our sales person explained everything in the details and what to expect during the home build process.

Heather, Scott and Ayla are awesome. We love our new home. A little disappointed the quality of some of the products used (paint, dry wall, wall texture, cabinets). They look great, but probably won’t last long. Drywall is very bad quality, things we hang on the wall don’t stay because the drywall can’t support a hook.

We are so excited for the new home. Great experience.

Our home Buying experience with the building was really good. They were very responsive and professional. We really love our home. Great job!

The sales and build teams were great to work with. They were responsive to my inquiries and helpful when help was needed.

We enjoyed working with K. Hovnannian. It was unfortunate that the market drove up the price, but we are happy with what we have compared to other builders who were way more expensive. We would have liked if they would have allowed us to make minor adjustments and inclusions to the home at our expense but they didn’t. Any issues or problems they fix immediately. We really appreciated the weekly updates from Josh our builder, he did an excellent job of keeping us informed of every step in the building process. Also, our contact at K. Hovnannian Ms. April was very very helpful, A #1 in our book! ... More

Our sales rep Danielle was great throughout the entire process she kept us up to date with what was going on every week with videos and pictures. The home is great, there’s a couple little things that we’ll be contacting the warranty department about but they are very minor. Overall we are very happy.

The sales person Todd Brewer is great and impressed by his professionalism and responsiveness. The construction manager Jeff is also vey easy to deal with. But the person, John, who led us for the Walkthrough was not much of a professional guy. He does not like to give answer to our questions. He behaves as if "I am gonna read these things that I prepared to read, you just shut up, and listen, and get done with it." I do not know how to deal with this person for the entire time of warranty. Unfortunately for me, he is THE contact person if anything happens during the warranty period. Sad!

Good Builder , Recommend other to buy home from K Hovnanian

The process was very fast, the builder kept you informed weekly, the loan process was very detailed about what they was needed to process your loan. Overall you will enjoy your home.

Both Heather and Gabriel were extremely responsive during the purchase of our home. They delivered a professional demeanor when asked questions on specific items within the home.

Great home for the money. We are very happy with the home, the construction and the whole process. Great people and a great business.

Love the house and the experience except the quality of lumber we got.

The home is wonderful. The initial construction lead was not forthcoming about timing delays. When he was replaced, everything seemed to get back on track.

Argelio and Todd were amazing despite supply and delivery issues!

Good builder. Warranty issues are resolved quickly.