K. Hovnanian® Homes Reviews in Houston, TX

My home buying experience was excellent.

Overall a good home/well built but it’s the small details and warranty work that has been absolutely horrible. I’ve been in my house for almost 6 weeks and yet to enjoy it. The tile grout in majority of the house was installed wrong/has a haze to it and they’ve attempted to correct the issue 3 times. They are on there 4 time coming out and hopefully this works. Just be aware of the small details and make sure everything is done before moving in and closing.

Home was built in great quality. Cannot go wrong with K Hov.

10/10, would build with KHov again!

I love the neighborhood of the home and the customer service was great. Thewas completed as scheduled for closing

I love my house, you need to see it,it's just perfect.

very easy process from sales to the construction mgr team , very attentive and helpful throughout

Great people like Tiffany also Tiffany co-worked and Cisco builder manger what a great group.

Love the home happy I chose khov

Customer service, communication, and professionalism

Agent and builder rep are very helpful throughout the purchase process

Everyone from the K.Hovanian team is great! I want to thank Shari (sales) for her great help and communication Kade the building manager gives detailed updates every week and answering all questions immediately. And Ms. Jodie from Mortgage was so wonderful to work with!!!she made the loan process so smooth for us. I would recommend K.Hovanian to everybody! Thanks again for the whole team!

The buying process was amazing and completely hassle free

Brandi was excellent and very attentive to our needs.

Noemi is the best sales consultant! KHOV is fortunate to have her on their team! Beau is also exceptional and responsive. Both gave me frequent updates of my build

Our builder was very patient and willing to help us as much as possible.

I love the responsiveness of the construction manager and the sales agent at Legends Bay. Awesome team

Overall Great Home and experience

He cares about the quality put into the job.

K. Hovnanian’s sales agent was professional, courteous, and knowledgeable. They did a phenomenal job of completing my home as promised.

Quality - Most of the materials used are not that reliable and below are some of major one's we found there is room for improvement; Kitchen: The cabinets had irregular dull finishes and it was brought up several times prior to closing and post closing. The reasons given by builder was about natural wood grain finish. I suspect that they have used sub-standard product to get the house completed and did not care about buyers purchasing due to market demand. We have noticed cracks on the upper frame and needs to be addressed by builder. Pre-wiring: This is major mess. The marketing team stated the house is pre-wired. But this has a lot of underlying issues. The wires do not terminate to control panel/mother board for security companies to hookup the uplink. The builder or the contractor who installed pre-wiring have no idea. The whole house pre-wiring is useless and we were forced to go with wireless sensors. Its a total waste of money. Bathroom: The bath tub had many chips and scratches. It was addressed several times and company walked in to fix issues. The real problem is if the scratches are on the bottom surface of the tub the scratches or chips cannot be fixed. Therefore, leaving the tub in poor cosmetic condition. The scratches on top of the tub was fixed but the repairs performed are noticeable. Exterior, The bricks had several chips not sure if it was during installation. But, the contractor could have taken care or discarded the bricks which had chips rather than installing. Builder was not able to fix the issues either. Backyard: The sloping was messed up and yard has noticeable dips to collect water. It was noted in inspection report. The pooling of water is persistent for 48 hours. The builder has been notified. Not sure, if this will be addressed. Trustworthiness- Recommend to talk to there upper management to get issues raised. There are prompt in responding. Value- Its a fair price for what we received. Builder is not setup to transfer benefits to customer. They just want to sell. I have had better experience with other builders. There is a lot of improvement which needs to be worked. Anytime, I would recommend trying out other builders besides K Hovnanian if you are buying house in same community. I did that mistake and my personnel take away is to explore other builders. Responsiveness - They respond on-time but issues do not eventually get sorted out the way customer requires it. I do not expect 100% but at least 70% issue fixed will satisfy any customer. ... More

I like the structure and the landscaping

Veronica is awesome and helped the process be quick and easy along with the builder Javier.

I would never again trust a KHOV home, the build quality is poor, the home is seeing so many issues, and in general the neighborhood consensus matches my issues.

The house is well built for track type build - they have a lot of detail in their builds. Their plans are good for older folks like us as well as first home buyers. The use of K. Hovnanian Mortgage was relatively easy as compared to other mortgages I have taken in the past. I would buy another KHov home. Nice job KHov all around....