K. Hovnanian® Homes Reviews in Houston, TX

I love the responsiveness of the construction manager and the sales agent at Legends Bay. Awesome team

He cares about the quality put into the job.

Sales team was great, once moved in I had issues with sheet rock cracking 3 times so far and just the little things missing like a screw in a light fixture, no shower rods upstairs, also no anchor in wall for the toilet paper holder. The teams responsiveness to these issues was very fast and they take care of the issues.

Very attentive to any issues that I had and took care of them fairly quick.

Good experience overall. The staff were wonderful. There were minor defects in the workmanship we only found after closing. Before that, closing did seem kind of rushed. Nobody is perfect. But we are happy with the home and staff.

Samuel was very responsive and attentive to requests although some contractors did not do a good job like the vinyl upgraded floor. Samuel and Adrian did a great job overall. We closed on November 30,2021 under pressure from Manager Mike that told vinyl floor contractor not to fix the whole floor properly as there was no time or spare materials to fix it on time and they did not want to delay the closing a few days. I consider that not a good practice as now we moved in and need to let the contractor come and fix the floor while we live in the home. I would recommend that Mike does not pressure clients to close on the home when the floor is not ready or fixed properly just to close. KHOV had 8 months to build the house including the floor and everything was ready except the floor. We sent emails and reported the issue since the day we saw the floor problems (two weeks before closing and this was never resolved properly before closing. We were under the impression the vinyl flooring was going to be snap and lock boards with vinyl but instead it is the cheap thin version that you glue to the floor. ... More

I have worked with this home builder in Florida, and they are very personable and very courteous. Great team.

My experience with KHovnanian builder was spectacular. Staff and managers are so helpful when it comes to status update of your house. Even before and after you close your house. They are still there to help you with anything that you request.

It was a great experience. Great people and we’re happy to be here

The construction rep, and sales agents were great. The construction rep in particular was excellent. He maintained communication and was trustworthy and friendly in addressing the few minor issues I had. I appreciate that this builder keeps the area clean during on-going construction and is considerate of those who are actively living in the community while it is being built.

Very pleased with the sales representative, so professional, kind and friendly, we loved the way they treated us, and helped us.

Samuel and Lisa did a great job keeping me informed on every step

Every person that we dealt with from the onsite sales team to the Construction Superintendent was a joy to work with.

Great customer service and timely delivery.

I worked with Adrian and he was excellent.

I would like any one that purchased a home with a laundry room on the 3rd floor in the single door closet that they are aware of the trouble that the drip pan caused me with the installation. It took 5 different visits from Lowe’s and a KH plumber , and Garrett and Austin to help me finally get it installed. This was the worst headache ever having to deal with that for over a week.

Great experience through the entire home buying process.

My new home has been quite the process and has left me with many things to reflect on. Just like any process set-backs will occur especially during a pandemic but I’m pleased with the results. I must say that any issue that arose, KHOV resolved it in a timely fashion. If your looking for accountability and customer service, look no further.

Very helpful Have lots of patience in explaining things especially when it comes for new homeowners. Friendly Overall satisfactory with deliberate response in issues.

The knowledge of the employees and the fact that they stayed on top of things at all times. They were easy to reach out to and communicate with.

My salesperson and project manager were always on top of things.

My construction manager, Charlie, communicated with me throughout the building process and was quick to respond if I had any issue, even after I had moved in. The sales team in the office, Brenda and Lisa, were kind, friendly extremely competent, quick to help with questions or concerns.

Great service, if there was anything we needed we were able to get in contact with someone to discuss everything

We had a good home buying experience。

I was well informed about the challenges the market is experiencing. Even with all the challenges with brick and lumber KHOV completed my home almost on time.