K. Hovnanian® Homes Reviews in Houston, TX

Super fast and efficient but still looks great!

When we first met Michael, he explained that his job is more service than sales. He proved that time and again with his thorough knowledge of home construction and the local market. Every time we viewed a new property Joe would perform a methodical inspection, looking for signs of problems and commenting on the quality of construction, finish, appliances, etc. Joe also led us through multiple rounds of negotiation to get to a price we were comfortable with. In the end we found the property that was perfect for us and are loving it so far. My favorite Joe saying ... "the minute you buy a property you become the seller". ... More

Lot of issues with quality. 1) Water leakage within 4 days of house warming. 2) AC stopped working within 2 weeks. 3) Water stagnant on both Left and right sides of the home. 4) The response from the support and emergency teams is very bad. 5) Emergency team never answer the call. They call you after 2-3 days. 6) No response for emails too except the acknowledgement of the issue.

It was a great time home buying with KH

The entire K. Hovanian team was honest, transparent, caring, and resourceful! We were a little apprehensive about going new construction but I’m so glad that we did and even more grateful we went through this builder. Even after closing and settling it the sales and construction team check in regularly to make sure we are happy and to address any issues that have arisen. The quality of the home, appliances, and technology is above excellent and I would certainly recommend to my family and friends!

My Sales Consultant Naomi was the best she assisted me in every kind of way possible. She made you feel that you could trust in their homes.

Throughout the entire process we were given step by step instructions and weekly follow ups. Our date of the build was exact and had no unexpected delays aside from a huge winter storm that shut down the whole state. Shelby with k Hovnanian made the experience fantastic

The sales rep was very attentive and timely in both responses and updates; very diligent, reliable, accommodating, and efficient. She helped make the home-buying process and experience easy and enjoyable. Additionally, she helped smooth over some bumps in the road. The building team did a good job overall, despite some moments of untimely responses. Team members were very courteous, and their follow-up repairs (per inspection reports) were timely and clean.

Knowledge of business, response of superintendent, friendly people, helpful

I appreciate all the patience Adrian and Gary had with my family . Thank you all for your work ! When receiving the keys of our home, the lady who handed them to me was also very nice.

The sales agent does not know his product and does not stay in touch with his clients through the build process. The builder was responsive, however would make excuses as to why issues weren't taken care of. We are still dealing with an issue that was supposedly fixed after our walk through. It was a punch list item for the builder to resolve prior to closing and a month and a half later we are still dealing with the issue through the warranty department.

I've always wanted a K. Hovanian Home. VERY happy to own one.

Paul and Karen at Khov went out of the way to fulfill my needs/requests. Especially, Paul, the builder who consistently went out of the way to facilitate my questions and answered in a timely fashion. Not only that, he did certain addition based on my needs. He was always available to answer my questions and went over and beyond, to measure my backyard for sod install. If I were to build another house, I will go with Karen, Paul, and KHov; this is the best team to work with and they are very understanding of customer's needs.

They take care of you

Since the first moment we stepped into the sales office to inquire about the homes we were treated great, once we decided to go ahead and apply we felt everyone was on board with us and the fact that we could do everything online was the best, but, even by doing everything online, we got support and got all my questions answered in a timely manner. Thank you Rachelle, Jodie and Jennifer.

I had an amazing experience from beginning to end! I’ve never purchased a house before, but this experience was perfect to me. Everyone did everything they were supposed to and I got all the answers I needed quickly. I’m beyond pleased with my experience and my beautiful home!

Very professional and very knowledgeable.

Anytime I had questions or concerns, Terence, Adrian, and Kevin were quick to respond and address any issues. Great experience!

Sales experience with Ron was great. Closing experience with Robert was great. However service has been a little disappointing. 1. Still no paint kit, despite several requests. Was told flat paint, its actually dead flat paint, several trips to home depot and paint purchases and time wasted we had to buy the paint for small areas and the trial and error was not a good experience having to repaint whiskers. 2. Was told because paint kits were scarce they would paint small spots. Opened a ticket someone came out, nice guy. I was asked to sign a screen and told someone would be out to paint my door and deliver a kit. Thats was 2 weeks ago. Had to open another ticket. 3. Opened a ticket regarding debris in lawn causing dead spots of grass. Rebar, wood chunks, metal, makes walking barefoot in grass dangerous. Should not be like this. 4. Common areas. Careless construction drivers driving over curbs ruining grass, concrete.. area is not zoned for 18 wheelers.. construction folks needs to downsize delivery vehicles. 5. Amenities are pretty bad. New homes being built next to park with yellow tape (1 month now). Front sign is broken and the piece broken is sitting on floor since the freeze. Gym is dated, old and needs to remake to match new homes being built. Its like having an old car with rust with new interior. Pressure washed basketball court, no hoops? I love my home when im in my home. Outside the home amenities is not good. ... More

I love the home I bought. It has several things I wanted, but couldn’t find in other homes. An example is the master bathroom and master closet. They are exactly what I was looking for!

I absolutely love the design of the house, however, the job was done sloppy.

Construction manager did a great job updating us throughout the build process.

Pros: responsiveness of KHov staff, from seller/agent to builder to mortgage officers. Cons: unexpected delays due to weather and pandemic.

The Sales and Construction team was professional and responsive through the whole build process. They were very helpful and aligned with our needs perfectly.

My seller & construction manager were always available to answer questions & resolved issues swiftly!!